Jobs at Prove

Lead a Customer Success team managing banking clients to drive adoption, retention, and revenue growth. Improve CS processes, collaborate with Sales and Implementation, forecast revenue, run QBRs, translate client needs into product use cases, and coach CSMs to ensure client satisfaction and renewals.

Own and grow enterprise customer relationships and revenue. Manage renewals, upsells, forecasting, and QBRs; build and manage an upsell pipeline; conduct discovery and consultative sales; coordinate internal teams to drive adoption and retention while meeting or exceeding quotas.

Own product strategy and delivery for new biometric and identity capabilities (0-to-1). Manage roadmap, specs, backlog, and cross-functional delivery; support sales with technical discovery, demos, and POCs; ensure compliance with legal, risk, and infosec; publish implementation documentation and monitor capability health.

The Sr. People Enablement Specialist will execute the enablement strategy, manage the LMS, design training programs, and support employee experience initiatives.

The Contracts Manager will draft, negotiate, and manage commercial contracts, collaborating with legal and cross-functional teams while ensuring compliance and efficiency in contract lifecycle management.