Jobs at ProcessUnity

Guide clients in optimizing their use of the ProcessUnity platform after implementation. Responsibilities include advising on best practices, leading recurring client working sessions, managing consulting engagements, fostering customer partnerships, coordinating deadlines and priorities, and supporting retention and expansion initiatives. The role requires strong communication, problem-solving, process-improvement, and customer advisory skills, with consulting experience and GRC knowledge preferred.

Lead and coordinate multiple customer software implementations, configuring ProcessUnity solutions, translating requirements into platform capabilities, and delivering technical consulting, training, and workshops. Collaborate with customers and internal sales, support, product, and engineering teams. Contribute to implementation standards, best practices, and process improvements while maintaining expertise in platform functionality and configuration.

Own product positioning, messaging, go-to-market launches, sales enablement, competitive research, analyst relations, thought leadership, and customer proof points for ProcessUnity’s B2B cybersecurity and third-party risk management solutions. The role translates complex concepts into compelling market stories, uses generative AI to scale marketing workflows, represents the company at industry events, and may eventually build and lead a product marketing team.

Configure ProcessUnity solutions and lead multiple customer implementations. Gather requirements, translate them into platform capabilities, deliver technical guidance and training, facilitate customer meetings and workshops, and consult on best-practice configurations. Collaborate with sales, support, product, and engineering teams while contributing to implementation standards, methodologies, and process improvements.

The Senior Product Owner executes the Exchange product roadmap by translating business requirements into user stories, managing the backlog, and coordinating sprint delivery. They collaborate with product management, engineering, design, data science, and QA; define acceptance criteria; support releases; track product metrics; triage bugs; and prioritize improvements. The role also applies AI throughout product development and requires technical understanding of APIs, integrations, Agile methodologies, and UX principles.

Drive enterprise sales growth by prospecting, developing, and closing complex TPRM, GRC, and cybersecurity software opportunities. Manage the full sales cycle, build executive customer relationships, collaborate with solutions engineers and partners, achieve sales quotas, maintain competitive and product expertise, and travel regularly for onsite customer meetings.

The Account Executive will drive growth in the Mid-Market segment by developing and closing high-value sales opportunities in TPRM, GRC, and cybersecurity, while maintaining relationships with clients and partners.

Lead development and execution of customer lifecycle marketing programs—adoption, retention, advocacy, and expansion—across global segments. Partner with Product, Sales, and Customer Success to drive cross-sell, product adoption, events, and advocacy. Own customer communications, flagship summit planning, advocacy programs, Global Risk Exchange growth, KPI reporting, budget and vendor management, and continuous improvement using martech and analytics.