Jobs at Priority (prioritycommerce)

Analyzes revenue, commissions, pricing, billing, interchange rates, and operational KPIs. Builds dashboards and reporting, validates data across Salesforce, Tableau, and BI systems, supports pricing and residual payment recommendations, and identifies process improvements. Partners with Finance, IT, and Operations to improve data quality, streamline workflows, document procedures, and provide accurate insights for leadership decision-making.

Leads complex partner integrations from technical discovery through implementation and early production support. Troubleshoots APIs, authentication, webhooks, transactions, data, and distributed systems using logs, metrics, traces, SQL, and Postman. Partners with Product and Engineering to resolve escalations, eliminate recurring issues, and improve platform capabilities. Creates reusable documentation, integration patterns, tools, and AI-enabled workflows while mentoring engineers and advising enterprise partners.

Leads full-cycle corporate recruiting, primarily for technology roles, from strategic workforce planning and candidate sourcing through interviewing, offer negotiation, and onboarding support. Partners with senior leaders and hiring managers, builds diverse talent pipelines, strengthens employer branding, tracks recruiting metrics, and advises on talent acquisition strategies. The role requires strong networking, assessment, communication, negotiation, and Applicant Tracking System skills.

Manage and expand relationships with mid-market and enterprise payables clients. Lead onboarding, strategic account planning, business reviews, performance analysis, and growth initiatives while serving as a trusted advisor. Collaborate with Sales, Product, Engineering, Compliance, and Marketing to improve customer outcomes, product development, and internal processes. Maintain Salesforce records, provide thought leadership, monitor industry trends, and represent the company at industry events.

Leads multiple billing engineering teams through managers and direct team leadership. Owns hiring, performance, culture, delivery, reliability, cross-team coordination, OKR/KPI alignment, incident response, engineering maturity, and AI-native practice adoption. Partners with Product and Design leaders, develops managers and engineers, maintains consistent standards, resolves systemic defects, and ensures cross-team commitments and customer outcomes are delivered.

Drives new business revenue among mid-market multifamily operators by prospecting, conducting product demonstrations, managing a high-volume pipeline, converting inbound leads, closing contracts, and expanding adoption across properties. Builds executive relationships, forecasts opportunities in HubSpot, attends industry networking events, and collaborates with marketing, product, and implementation teams to support successful customer onboarding.

Owns strategic commercial opportunities from executive or partner introduction through contract execution and onboarding handoff. Coordinates deal plans, stakeholders, contract redlines, pricing, compliance, treasury, risk, and operational requirements. Supports client negotiations, maintains deal momentum and CRM documentation, resolves cross-functional issues, and ensures prospects understand money-movement responsibilities before signing. Partners with executives, sales, legal, compliance, finance, treasury, operations, and onboarding teams on complex fintech, payments, banking, and treasury opportunities.

Partners with Sales as a customer-facing technical expert throughout the pre-sales process. Leads technical discovery, recommends products and integration approaches, answers API and platform questions, delivers tailored demonstrations, assesses technical feasibility, and identifies opportunities requiring custom architecture. Develops technical sales resources, supports proposals, collaborates with Product and Engineering, and provides feedback to improve positioning and the sales process.

Own the strategy, roadmap, and execution of Priority’s payment terminal and equipment portfolio across Clover, Dejavoo, and Valor. Lead Agile product delivery, write requirements, prioritize backlogs, manage payment and hardware integrations, oversee device certification and lifecycle management, and establish product KPIs. Partner cross-functionally with engineering, operations, risk, support, marketing, sales, and external partners to improve merchant experiences, commercialization, compliance, and product growth.

Supports merchant onboarding, implementation, training, and first-line support for the e|tab platform. Responsibilities include conducting product demos, configuring digital menus, coordinating installations and go-live activities, assisting with payment integrations, resolving support tickets, troubleshooting printer connectivity, and coordinating hardware shipments. Success depends on meeting SLAs, resolving merchant issues, developing product expertise, and delivering a smooth customer experience.

Own the strategy, roadmap, requirements, lifecycle, and adoption of Priority Commerce Engine platform APIs across payments, banking, treasury, onboarding, transactions, and financial operations. Partner with Product, Engineering, Architecture, and developer teams to define API behavior, manage versioning and migrations, prioritize platform investments, and drive cross-product adoption. Translate complex financial capabilities into clear product decisions while tracking customer, developer, and business outcomes.

Leads technical direction for the Partner Services engineering area while remaining hands-on with mission-critical financial systems. Owns architecture roadmaps, ADRs, observability, reliability, security, technical investment, OKRs, and KPIs across multiple teams. Leads major incidents, drives AI-native engineering practices, partners with product and executive stakeholders, participates in architecture governance, and mentors engineers at every level. The role requires strong payments or banking familiarity, executive communication, and extensive technical leadership experience.

Recruit and activate Independent Sales Organizations, agents, and strategic sales partners for a payments and fintech platform. Own the full partner recruitment lifecycle, including prospecting, relationship development, partner evaluation, commercial negotiations, contracting, onboarding, and activation. Build a qualified pipeline, manage partner economics, collaborate with internal teams, and achieve channel recruitment and revenue targets through strong industry relationships and business development expertise.

Sells payroll, merchant services, and related financial technology solutions by phone and through occasional local and industry events. Responsibilities include outbound prospecting, inbound lead qualification, relationship development, objection handling, deal closure, CRM maintenance, pipeline management, and meeting sales targets. The role requires strong communication, sales resilience, product knowledge, and the ability to engage both prospective and existing customers.

Own relationships and commercial growth across 100+ Canadian customers. The role focuses on adoption, retention, expansion sales, customer business reviews, pipeline management, issue resolution, and preparing customers for migration from Letus to the Prisma platform. Success requires consultative discovery, relationship building, upselling, scalable portfolio management, and cross-functional collaboration.

Analyze transaction, merchant, and portfolio data to detect credit, fraud, and operational risks. Build dashboards, reports, models, and automated workflows using SQL, Snowflake, Tableau, and related tools. Support underwriting improvements, chargeback and dispute remediation, portfolio segmentation, regulatory requests, and audit documentation. Collaborate with product, engineering, compliance, fraud operations, and data teams, and present actionable findings to management.

Owns day-to-day fraud and credit risk monitoring across banking, treasury, and card issuing programs. Responsibilities include alert investigation, case resolution, loss mitigation, credit exposure management, rule and scoring-model calibration, chargeback monitoring, risk reporting, partner-bank communication, and collaboration with product, engineering, and compliance teams. The role also establishes monitoring procedures and prepares the program to scale analyst support.

Drive enterprise and middle-market sales growth for commercial payables and lending solutions. Responsibilities include market analysis, sales strategy, prospecting, relationship management, partner development, pipeline management, CRM administration, sales reporting, negotiation, and deal closing. The role requires consistently exceeding quotas, expanding revenue, developing strategic relationships, and serving as a product expert across the company’s financial technology solutions.

Leads technical strategy and architecture for a multi-team billing engineering workstream supporting payments, banking, treasury, and financial settlement. Remains hands-on while owning architecture roadmaps, ADRs, reliability, observability, security, AI-native engineering practices, technical investment, and business outcomes. The role partners with senior engineering and product leaders, manages high-stakes incidents, strengthens engineering maturity, and mentors engineers at every level.

Leads one or more engineering teams responsible for merchant and partner boarding, maintenance, integrations, case management, and platform modernization. Owns hiring, coaching, performance management, delivery, reliability, operational health, incident response, engineering standards, and technical quality. Partners with product, design, and senior technical leaders to deliver predictable outcomes, improve automation, and develop engineers while maintaining strong Node.js and TypeScript engineering practices.