Teams at Priority (prioritycommerce)

Design, implement, and support identity governance and access management solutions focused on SailPoint Identity Security Cloud/IdentityNow. Responsibilities include application onboarding, source configuration, custom connector development, workflow configuration, automated provisioning/de-provisioning, troubleshooting SailPoint appliances, and assisting with Ping SSO and other IAM platform integrations while collaborating with security, infrastructure, application owners, and business stakeholders.

Provide 24x7 cloud infrastructure support for public/private cloud services (AWS), monitor availability, manage incidents to meet SLAs, assist production deployments, ensure security/compliance for fintech, and evangelize technical concepts across teams.

Create and maintain clear documentation (user guides, API references, release notes, integration/setup guides, SOPs) for platform and integrations. Collaborate with engineering, product, and account teams to gather technical details, organize knowledge bases, update docs for product changes, establish style guides, support onboarding, and gather feedback to improve content.