Jobs at Priority OnDemand, LLC

Provides new-hire orientation, EMS Academy instruction, continuing education, and certification training for emergency medical services personnel. Tracks training participation, coordinates outside education, supports recruitment, audits patient care documentation, assists with protocol updates, and helps develop annual training plans. Maintains compliance with clinical, regulatory, privacy, safety, and company requirements while mentoring field staff and supporting competency assessments.

Schedules employee shifts, tracks availability and time off, manages coverage and overtime, verifies timecards, and supports payroll processing. Assists dispatch with phone calls, maintains calendars and appointments, prepares administrative reports, and completes management projects. The role requires strong organization, communication, multitasking, problem-solving, punctuality, and adherence to company policies, safety standards, and service requirements.

Schedules and fills open employee shifts, tracks availability and time off, verifies timecards, and supports payroll processing. The Scheduler coordinates with dispatch, supervisors, and communications staff to arrange coverage, control overtime, and resolve scheduling issues. The role also handles phones, calendars, appointments, administrative projects, office equipment, and company policy compliance while maintaining professionalism and customer service.

Coordinates regional training programs, onboarding, curricula, assessments, learning metrics, LMS records, and compliance audits. Facilitates employee orientation and EMS education, supports instructor development, identifies credentialing gaps, and recommends improvements to learning methods and materials. Partners with operations, HR, and EMS leadership on workforce initiatives and training consistency. Requires regular travel to company locations and may involve occasional evenings, weekends, or overnight travel.

Manages day-to-day human resources activities, including recruiting, onboarding, payroll oversight, employee relations, performance support, compliance, personnel records, certifications, and HR system reporting. Partners with operations leaders to maintain staffing levels, resolve employee concerns, ensure regulatory compliance, protect employee and patient information, and support organizational policies and objectives.

Manages enterprise HR compliance, credential and certification tracking, annual training coordination, audit readiness, and workforce records. Partners with HR, compliance, clinical, and operational leaders to ensure employment-law, licensing, training, I-9, E-Verify, and contractual requirements are met. Maintains HRIS and learning-system data, produces reports, identifies compliance gaps, escalates risks, supports employee relations, and recommends improvements based on workforce trends.

Oversees EMS education, new employee orientation, continuing education, certification and licensure tracking, and employee training programs. Coordinates EMS Academy instruction, maintains training records, conducts competency assessments, and develops annual training plans. Works with medical and operations leaders on patient care documentation, protocol compliance, and regulatory requirements. Participates in EMS recruitment and mentors staff while managing training budgets, scheduling, and administrative responsibilities.

Leads multi-site EMS business operations across a regional territory, overseeing operational performance, compliance, quality, safety, staffing, budgets, profit and loss, vendors, marketing, and customer service. Partners with executive leadership on strategic planning and financial management, directs department leaders and field staff, ensures regulatory and clinical-protocol compliance, and represents the organization with stakeholders. Regular regional travel is required.

The Logistics Officer manages supplies and readiness of Central vehicles, oversees ordering/receiving of equipment, tracks assets, and ensures compliance with regulations.