Teams at Priority OnDemand, LLC

Provides new-hire orientation, EMS Academy instruction, continuing education, and certification training for emergency medical services personnel. Tracks training participation, coordinates outside education, supports recruitment, audits patient care documentation, assists with protocol updates, and helps develop annual training plans. Maintains compliance with clinical, regulatory, privacy, safety, and company requirements while mentoring field staff and supporting competency assessments.

Schedules employee shifts, tracks availability and time off, manages coverage and overtime, verifies timecards, and supports payroll processing. Assists dispatch with phone calls, maintains calendars and appointments, prepares administrative reports, and completes management projects. The role requires strong organization, communication, multitasking, problem-solving, punctuality, and adherence to company policies, safety standards, and service requirements.

Schedules and fills open employee shifts, tracks availability and time off, verifies timecards, and supports payroll processing. The Scheduler coordinates with dispatch, supervisors, and communications staff to arrange coverage, control overtime, and resolve scheduling issues. The role also handles phones, calendars, appointments, administrative projects, office equipment, and company policy compliance while maintaining professionalism and customer service.