Search the 4 jobs at Preservica

As a Digital Archiving Success Manager at Preservica, you'll support customers' digital preservation programs by offering guidance on data structuring, ingesting content, and integrating systems. You'll leverage best practices in archiving, create scripts for custom needs, and ensure client satisfaction using SaaS products, acting as the primary contact for issues and inquiries.

The Senior DevOps Engineer will support Azure/365 development teams through deployment automation, maintain CI/CD pipelines, eliminate bottlenecks to ensure reliable development processes, and deliver Infrastructure as Code using Terraform. The role emphasizes a high level of DevOps experience and strong communication skills.

The Customer Engagement Manager will develop and implement strategies to enhance customer relationships, ensuring satisfaction and retention. Responsibilities include acting as the 'voice of the customer', analyzing customer data for trends, creating a community hub for communication, and leading the development of a technical library for customer self-service.

The Support Engineer will provide remote assistance to customers, focusing on cloud-based applications, troubleshooting issues, and managing relationships with users at varying technical levels. This role is about solving complex problems and delivering high-quality customer service excellence.