Jobs at Precision Task Group

Provides Tier II technical support for application, hardware, network, operating system, cloud, and mobile device issues. Responsibilities include troubleshooting escalated incidents, managing user accounts and permissions, administering IT systems, documenting solutions, monitoring system performance and security, mentoring junior staff, and supporting deployments, upgrades, and network projects. The role also analyzes incident trends and communicates technical solutions to users.

Generate and validate invoices for managed services, projects, time and materials, and product sales. Review contracts and billing terms, reconcile technician time and expenses, maintain recurring billing schedules, resolve client billing inquiries, and support month-end close through billing summaries and revenue reports. The role also uses PSA and accounting systems while identifying process improvements for billing accuracy and efficiency.

Owns engineering, administration, scaling, and reliability for Microsoft 365, Entra ID, Azure, and Azure Virtual Desktop environments. Serves as a Tier 3/4 escalation lead, manages identity and Zero Trust controls, supports Exchange Online and virtualization, collaborates on security and SOC 2 compliance, and automates tenant administration using PowerShell and Microsoft Graph API. The role also aligns outsourced helpdesk operations, develops SOPs, and leads complex troubleshooting and incident containment.

Develop and manage a sales territory by identifying prospects, attending networking events, making outbound calls, executing targeted campaigns with marketing, tracking opportunities in the CRM, and qualifying and closing B2B sales. The role requires entrepreneurial initiative, collaboration, strong communication, territory travel, and participation in ongoing sales training.

Develop and manage a sales territory by identifying target customers, attending networking events, conducting outbound prospecting, supporting targeted marketing campaigns, tracking opportunities in the CRM, and following the company sales process. The role focuses on B2B outside sales, pipeline development, client problem-solving, and closing new business. Extensive travel within the assigned territory is required, along with participation in weekly sales training and collaboration with marketing and business development teams.

Provides frontline IT help desk support by diagnosing and resolving hardware, software, network, account, VPN, printer, and endpoint issues. Installs and configures systems, manages user accounts and permissions, documents solutions, monitors IT systems, follows security procedures, and escalates complex problems. Supports upgrades, deployments, network expansions, and users through phone, email, and ticketing systems while meeting service-level expectations.

Develop and manage a sales territory by identifying target B2B customers, prospecting, attending networking events, making outbound calls, executing campaigns with marketing, tracking opportunities in the CRM, and closing new business. The role requires an entrepreneurial mindset, strong communication, independent work, extensive travel within an assigned territory, and a current driver’s license and vehicle.

Designs, configures, tests, and deploys client IT environments, including workstations, servers, networks, virtual machines, and cloud infrastructure. Automates deployments using scripting and configuration management tools, documents build standards, performs security and compliance checks, troubleshoots post-deployment issues, and collaborates with project managers, technical teams, and clients to deliver scalable, reliable solutions.

Designs, configures, tests, and deploys client IT environments including workstations, servers, networks, virtual machines, and cloud infrastructure. Automates deployments using scripting and configuration management tools, documents build processes, troubleshoots post-deployment issues, and applies security and compliance best practices. Collaborates with project managers, technical teams, and clients to deliver scalable, reliable infrastructure solutions.

Advises clients on applying Microsoft AI tools to business needs, identifies high-value use cases, designs Copilot agents and AI-enabled solutions, facilitates readiness workshops, supports adoption and change management, and measures productivity and business value. The role also contributes to AI governance, training content, stakeholder presentations, presales solutioning, prompt engineering, and ongoing Microsoft AI strategy updates.

Provides tier III technical support for complex application, hardware, networking, server, database, and cloud issues. Diagnoses root causes, manages incidents, monitors system performance and security, documents solutions, supports IT projects, trains end users, and mentors junior staff. Collaborates with network, security, and application support teams to maintain reliable service delivery.

Supports the sales team by preparing quotes, proposals, order forms, and client documentation; maintaining CRM records; tracking sales metrics; coordinating vendor pricing and availability; following up on proposals and renewals; and facilitating communication among sales, service delivery, procurement, vendors, and clients. The role also schedules client meetings and supports onboarding, RFP responses, contract tracking, and order processing.

Develop and manage a sales territory by identifying prospects, attending networking events, making outbound calls, executing campaigns with marketing, tracking opportunities in the CRM, and closing new-business deals. The role requires an entrepreneurial mindset, strong communication skills, independent work, customer focus, a valid driver's license, personal vehicle, and extensive travel within the assigned territory.

Provides frontline help desk support for hardware, software, network, account, printer, VPN, and endpoint issues. Responsibilities include troubleshooting, user account administration, system and software installations, documentation, monitoring, security compliance, ticket triage, and escalation of complex issues. The role also supports IT projects such as upgrades, deployments, and network expansions while delivering customer-focused service within established SLAs.

Manage high-value client accounts as a strategic partner and primary contact. Lead check-ins and business reviews, resolve concerns, identify upsell and cross-sell opportunities, collaborate on tailored IT solutions, support renewals, monitor retention metrics, and present performance insights. The role requires relationship management, negotiation, C-level communication, portfolio management, and familiarity with IT services and account management platforms.

Manages assigned client accounts by building decision-maker relationships, supporting retention, resolving escalated issues, coordinating quotes and projects, monitoring orders and satisfaction, and translating client needs into solutions. Serves as the liaison between clients, sales, services, and technical teams; conducts business reviews, identifies retention risks and referral opportunities, and communicates client feedback internally.

Manages key client accounts as the primary point of contact, supporting product and service adoption, resolving issues, conducting business reviews, identifying expansion opportunities, and improving retention. Partners with sales and internal service teams on handoffs, quotes, project requests, client feedback, risk mitigation, referrals, and case studies. The role requires strong relationship management, communication, business consultation, and baseline technology product knowledge.

Develop and manage a sales territory by identifying prospects, attending networking events, making at least 70 outbound calls weekly, and collaborating with marketing on targeted campaigns. Track activities and opportunities in the company CRM, follow the sales process, attend training, and build relationships to qualify and close new B2B customer deals. Extensive travel within the assigned territory is required.

Provides frontline help desk support through phone, email, and ticketing systems. Diagnoses and resolves hardware, software, network, account, VPN, printer, and endpoint issues; installs and configures systems; manages accounts and permissions; documents solutions; monitors IT environments; supports technology projects; and escalates complex issues while maintaining security and customer service standards.

Provides frontline help desk support through phone, email, and ticketing systems. Diagnoses and resolves hardware, software, network, account, VPN, printer, and connectivity issues; installs and configures systems; manages user accounts and permissions; documents solutions; monitors IT systems; supports upgrades and deployments; follows security and compliance procedures; and escalates complex issues to senior engineers.