Jobs at Precision Task Group

Manages key client accounts as the primary point of contact, supporting product and service adoption, resolving issues, conducting business reviews, identifying expansion opportunities, and improving retention. Partners with sales and internal service teams on handoffs, quotes, project requests, client feedback, risk mitigation, referrals, and case studies. The role requires strong relationship management, communication, business consultation, and baseline technology product knowledge.

Develop and manage a sales territory by identifying prospects, attending networking events, making at least 70 outbound calls weekly, and collaborating with marketing on targeted campaigns. Track activities and opportunities in the company CRM, follow the sales process, attend training, and build relationships to qualify and close new B2B customer deals. Extensive travel within the assigned territory is required.

Manage key client accounts as the primary contact, supporting onboarding handoffs, service requests, business reviews, issue resolution, retention, and account growth. Build relationships with decision-makers, identify expansion opportunities, gather feedback, coordinate quotes and solutions with internal teams, and communicate client needs. The role also supports referrals, case studies, reporting, and client technology roadmap discussions.

Provides Tier II technical support for applications, hardware, networks, operating systems, servers, workstations, cloud environments, and mobile devices. Diagnoses complex issues, manages user accounts and permissions, documents resolutions, monitors systems, and supports software deployments, upgrades, and network projects. The role also mentors junior staff, communicates with nontechnical users, and analyzes incident trends to improve IT services.

Serves as the technical lead for Microsoft 365, Azure Virtual Desktop, endpoint management, and cloud security operations. Administers Entra ID, Exchange Online, SharePoint, Teams, Intune, and Azure environments; implements IAM, MFA, privileged access, firewalls, and VPN security; monitors threats, supports incident response, manages vulnerabilities, and maintains compliance controls for SOC 2, HIPAA, and NIST. Acts as a tier-three escalation point and security subject-matter expert.

Provides frontline help desk support through phone, email, and ticketing systems. Diagnoses and resolves hardware, software, network, account, VPN, printer, and endpoint issues; installs and configures systems; manages accounts and permissions; documents solutions; monitors IT environments; supports technology projects; and escalates complex issues while maintaining security and customer service standards.

Provides frontline help desk support through phone, email, and ticketing systems. Diagnoses and resolves hardware, software, network, account, VPN, printer, and connectivity issues; installs and configures systems; manages user accounts and permissions; documents solutions; monitors IT systems; supports upgrades and deployments; follows security and compliance procedures; and escalates complex issues to senior engineers.

Develop hardware, software, warranty, and licensing quotes; source vendor pricing; process purchase orders; track fulfillment; coordinate with vendors and cross-functional stakeholders; report on orders, backlogs, shipments, vendor performance, and licensing workflows; maintain procurement records; and identify process improvements and procurement risks.

Provide second-tier IT support and system administration across servers, workstations, cloud, and networks. Troubleshoot complex issues on Windows, macOS, Linux and mobile devices; manage user accounts, monitor systems, document processes, mentor junior staff, and contribute to software deployments and IT projects.

Advises clients on applying Microsoft AI tools to business needs. Responsibilities include identifying AI use cases, designing Copilot and Power Platform solutions, developing agents and prompts, facilitating readiness workshops, supporting governance and change management, training users, tracking adoption and ROI, and translating AI recommendations into measurable business value.

Provides administrative and entry-level project management support by maintaining documentation, coordinating schedules and resources, tracking tasks and dependencies, preparing status reports, supporting client communications, and assisting with project setup, billing readiness, change requests, and closeout. May manage minor projects under Regional Project Manager oversight while following standardized processes and identifying improvement opportunities.

Manages assigned client accounts by building decision-maker relationships, retaining customers, resolving issues, coordinating with sales and technical teams, monitoring orders, and preparing quotes. Acts as the client advocate, identifies business needs, recommends solutions, manages projects and service requests, tracks satisfaction and retention risks, gathers feedback, supports referrals and case studies, and completes internal reporting.

Sell managed IT services focused on Microsoft Cloud, Microsoft 365, Azure, Office 365, and security solutions. Build and manage a target sales territory, generate pipeline through outbound calls and networking, execute campaigns with marketing, track opportunities in CRM, follow sales processes, and participate in training. The role requires B2B technology sales experience, strong communication, entrepreneurial drive, numerical comfort, adaptability, and a valid driver’s license with reliable transportation.

Provide tier II help desk support for applications, hardware, networks, and cloud environments; troubleshoot complex issues across Windows, macOS, Linux, and mobile devices; manage accounts and permissions; document processes; mentor junior staff; participate in deployments, upgrades, and monitoring to improve service and security.

Provide high-level administrative support to senior leadership: manage calendars, coordinate meetings and travel, prepare documents and presentations, handle communications, track expenses, maintain records, assist on projects, and safeguard confidential information while improving administrative processes.

Provide frontline IT support via phone, email, and ticketing; diagnose and resolve hardware, software, and network issues; manage user accounts and permissions; install and configure systems; maintain documentation and knowledge base; monitor systems, support projects, and escalate complex issues; ensure security and policy compliance.

Outside B2B Account Executive responsible for prospecting, building a sales territory, qualifying and closing new customers. Duties include heavy outbound calling, attending networking events, executing targeted marketing with marketing team, tracking activity in CRM, following sales process and attending weekly training. Requires entrepreneurial mindset and territory travel.

Provide MSP-focused systems engineering: install, configure, monitor, and maintain servers, networks, virtualization, cloud services, security, backups, and disaster recovery. Troubleshoot incidents, support clients, create SOPs, run migrations and projects, and collaborate with teams to ensure uptime and performance.

Build and manage a sales territory by prospecting, qualifying, and closing B2B customers. Execute outbound outreach (70+ calls/week), attend networking events, run targeted campaigns with marketing, track activities in the company CRM, follow sales process and training, and travel extensively within the assigned territory.

Build and manage a sales territory by prospecting, qualifying, and closing B2B clients. Perform 70+ outbound calls weekly, attend networking and pipeline events, collaborate with marketing, track activities in the company CRM, follow sales processes, attend training, and travel extensively within the assigned territory.