Jobs at Power Factors

Manage customer accounts, collections, invoicing, billing issue resolution, AR reconciliations, and discrepancy investigations. Collaborate with Sales, Legal, and Project Management to resolve disputes; prepare reports; support month-end, year-end close, audits, and process improvements. The role requires strong accounting knowledge, Excel proficiency, organization, communication, and the ability to manage multiple priorities in an international environment.

Design, build, and ship backend and frontend features for a renewable energy management platform. Develop and scale C# services and APIs, work with IoT data, databases, and message brokers, and contribute to architecture, testing, CI/CD, code reviews, planning, debugging, and production ownership.

Supports the CEO with calendar, priorities, travel, correspondence, confidential matters, and meeting preparation. Serves as liaison to the Board and leadership teams, manages executive operating rhythms, coordinates internal communications and events, oversees US office facilities and vendors, and provides global direction to administrative staff. The role also manages administrative team members and ensures consistent office and executive support practices across regions.

Maintain and monitor production application environments, respond to system alerts, resolve escalations, manage configurations, document procedures, and conduct root cause analysis. The role collaborates with engineering and product teams, owns issues through resolution, supports operational projects, and uses Cassandra, MQTT, Docker, Kubernetes, Python, Bash, SQL, and Linux-based systems.

Manage a strategic portfolio of enterprise B2B SaaS customers across onboarding, adoption, renewals, retention, and expansion. Build executive-level relationships, lead QBRs, coordinate complex renewable-energy asset integrations, anticipate account risks, and drive NRR growth. Partner cross-functionally with Sales, Product, Support, and Professional Services while providing customer feedback and mentoring peers. The role requires substantial renewable energy asset-management expertise and familiarity with SCADA, APM, performance monitoring, and commercial structures such as PPAs and O&M contracts.

Design and develop leadership and interpersonal-skills learning content as an independent, part-time consultant. Responsibilities include needs analysis, scaffolded microlearning, SCORM/xAPI eLearning, videos, training decks, facilitator guides, assessments, accessibility, stakeholder collaboration, and evaluation focused on behavior change. The consultant will manage deliverables autonomously across a four-to-six-month remote mandate and may facilitate live sessions when available.

Senior IT Specialist responsible for owning EU IT operations and the IAM program: design and operate Azure AD/Entra ID, SSO/MFA/conditional access/PAM, federation integrations, automation (PowerShell/Python), Microsoft 365 and Atlassian administration, endpoint/MDM management, hardware lifecycle, onboarding/offboarding, AI tooling governance (Claude), and ensuring compliance with SOC 2/ISO27001/GDPR.

Serve as the primary technical contact during sales: gather requirements, design system architectures, prepare technical/commercial proposals, present solutions, manage scope alignment and handoffs, maintain product/pricing databases and CRM entries, and support process improvements and events.