Jobs at PostHog

Create and maintain knowledge bases and context pipelines, build and ship LLM-powered agents and AI tooling, produce technical content for developers, and design docs-as-code systems to keep docs and agent context up-to-date.

Own technical relationships for 25–40 mid-to-large customers, ensure retention and growth by troubleshooting issues, advising on configuration, managing escalations, handling commercial renewals, and feeding product feedback to internal teams.

Own a pooled book of ~1,000 paying accounts using signal-driven prioritization to drive expansion, credit conversions, cross-sell, and retention. Build playbooks, provide product intelligence to product teams, refine the signal engine, and create scalable outreach content. Focus on accounts in the $500–$1,667 MRR band, intervene on declining usage, and hand off accounts that qualify for high-touch TAMs.

Design and maintain knowledge bases and context pipelines, build and ship LLM-powered agents and AI tools, create developer-facing technical content (docs, example apps, videos), and operate docs-as-code systems to keep docs and agents in sync with product changes.

Build, own, and operate low-latency, high-throughput backend services for feature flag evaluation and SDKs. Improve reliability, reduce p99 latency, migrate components to Rust, design real-time cohorts and write-heavy architectures, and ship end-to-end services while maintaining uptime and developer experience.

Design and build PostHog's observability stack (logs, traces, metrics) to ingest, store, and retrieve petabyte-scale telemetry reliably and cost-effectively. Own product area end-to-end from alpha to GA, make architecture decisions, implement high-throughput distributed systems, and optimize query/storage performance while ensuring data integrity in a multi-tenant SaaS environment.

The Data Platform Engineer will manage, automate, and optimize ClickHouse infrastructure, focusing on scaling and performance for high volumes of data. Responsibilities include dynamic provisioning, query optimization, and using automation tools, while ensuring optimal hardware usage for workloads.

The Technical Account Manager will build long-term relationships with high-paying customers, ensuring they effectively use PostHog products, drive adoption, and provide customer feedback to improve offerings.

Lead and grow developer-to-developer conversations across forum, Discord, and Reddit; identify and spotlight superfans; build systems to surface, enable, and reward contributors; seed topical discussions, run events (AMAs, livestreams), and collaborate with IRL events. Maintain community health without turning channels into support, recruit and empower volunteer moderators, and develop a sustainable superfans operating system.

As a Backend Engineer, you will develop and scale PostHog's billing system to support growth, implement flexible billing models, and ensure accurate financial reporting. You'll focus on automating processes and handling complex data modeling.

The AI Research Engineer will develop AI models to enhance product autonomy, analyze extensive data, and deliver impactful solutions, driving innovative product features.

As a Product Engineer, you'll build and own products, iterate on user feedback, support customers, and design both frontend interfaces and backend services, primarily in Rust.

As a Technical Customer Success Manager, you'll engage with 25-40 customers, ensuring their retention and growth by addressing technical issues, managing relationships, and driving product usage effectively.

Own initial customer relationships for inbound and warm outbound leads, qualify and convert prospects, manage deals end-to-end, hit quarterly targets, provide product feedback to engineering, advise on technical configuration and adoption, and deliver high-touch, responsive customer engagement.

The Finance Lead will oversee FP&A, ensure financial accuracy, manage compliance, and support teams while advancing PostHog's financial strategy.

Build and maintain the ingestion pipeline that captures, processes, and delivers billions of events monthly. Design scalable, reliable distributed systems, own services end-to-end, and work with Node.js/Rust/Go and data stores like Kafka, Postgres, ClickHouse, S3, and Redis to ensure data integrity and availability for analytics and other platform components.

As a Developer Marketer, you'll craft launch plans, drive product awareness, engage with developers, and execute strong marketing strategies to support PostHog's products.

The role is focused on helping to build and ship new products at PostHog, offering autonomy and a creative environment for former technical founders.

The role involves automating and managing AWS infrastructure, ensuring reliability and scalability of stateful systems, and optimizing deployment processes. You'll also handle incident responses and improve operational tooling.