The Director of Operations will lead operational excellence in implementation and monitoring, optimize processes, and drive automation for service delivery.

As a Technical Support Specialist, you will provide first-level technical support for GPS products, assist customers with issues, and ensure a positive experience with the services offered.

The Sales Development Representative will engage prospective clients via calls and emails, qualify leads, and set appointments for Account Executives to enhance sales. Responsibilities include managing cold leads and following up to ensure engagement.

Develop and support web applications using Ruby on Rails and Angular, ensuring system quality through testing, code reviews, and architecture standards. Collaborate across teams and manage deployments, while engaging with clients when necessary.

The Customer Success Manager will manage and nurture existing customer accounts, ensuring satisfaction, optimizing usage, and driving growth through upselling and effective client communication.

The Senior Customer Success Representative manages key accounts, ensures user training, enhances client operations, and addresses inquiries, aiming to boost customer satisfaction and reduce churn.