Jobs at PosiTrace

Provide first-level bilingual (English-Spanish) telephone and online technical support for GPS tracking hardware and software. Diagnose and troubleshoot software and hardware issues, document activity in ticketing system, follow SLAs, take ownership of cases, communicate clearly with customers across technical levels, and suggest improvements to processes.

As a Senior Backend Engineer, you will build and maintain backend services in .NET and Python, design microservices, optimize MySQL, deploy via Docker and Kubernetes, and collaborate with cross-functional teams on technical direction.

As a Sales Development Representative, you'll drive company growth by prospecting leads through high-volume cold calls and emails, setting appointments, and managing the sales pipeline in HubSpot.

This role encompasses ownership of the Accounts Receivable function, alongside responsibilities in billing, collections, reconciliations, and supporting month-end close activities, aiming to optimize financial operations with automation and AI tools.

Develop and support web applications using Ruby on Rails and Angular, ensuring system quality through testing, code reviews, and architecture standards. Collaborate across teams and manage deployments, while engaging with clients when necessary.