Jobs at Poshmark

Provides frontline support to marketplace users through email, messenger, social channels, and live chat. Resolves order, account, shipping, payment, listing, and product questions; troubleshoots issues; triages and escalates cases; de-escalates frustrated customers; and maintains service-quality and productivity goals. The role requires managing multiple concurrent chats, navigating CRM and knowledge-base tools, personalizing responses, and contributing to mentorship and process improvements.

Owns Poshmark’s US BSA/AML and financial crimes compliance program, including policy governance, risk assessments, sanctions controls, SAR oversight, audit and regulatory exam readiness, executive reporting, training, vendor governance, and operational quality. Partners with Product, Engineering, Operations, Legal, Finance, Risk Strategy, banking partners, auditors, and regulators to translate requirements into controls, workflows, and scalable compliance processes.

Lead hands-on execution and optimization of Google Search and Shopping campaigns, including trafficking, QA, bidding, feed management, testing, reporting, attribution, and performance measurement. Manage campaign operations across budgets, keywords, audiences, and creative while translating data into recommendations. Directly manage and develop one Analyst, partner with the Paid Search Director, and collaborate with creative, product, data, and growth teams. Champion automation and AI tools to improve efficiency and scale.

Lead and scale Poshmark’s product design organization, set design vision and strategy for buyer and seller experiences, drive AI-enabled design workflows, partner cross-functionally to deliver marketplace and social commerce features, and mentor design managers and individual contributors.

Leads full-cycle recruiting for technical roles across engineering, product, data, AI/ML, security, and related functions. Advises executives and hiring leaders, develops targeted talent strategies, uses recruiting and market data to improve decisions, strengthens structured and inclusive assessments, delivers strong candidate experiences, supports workforce planning, and scales recruiting practices, systems, and interviewer readiness.

The Growth Product Manager will oversee Poshmark's marketing technology, focusing on customer engagement platforms, data infrastructure, and growth strategies for email, push notifications, and CRM programs. Responsible for strategic implementation and collaboration with engineering and data science teams, the role aims to optimize user engagement and improve message effectiveness.

Lead Poshmark’s strategic supply partnerships across brands, retailers, resale ecosystems, enterprise sellers, and power sellers. Own supply growth strategy, partner acquisition, commercial negotiations, GMV and take-rate performance, onboarding, lifecycle management, and retention. Build a scalable partnerships team and collaborate with Product, Merchandising, Marketing, Trust & Safety, Operations, and Customer Support to improve marketplace liquidity, listing quality, sell-through, pricing alignment, and partner satisfaction.

Creates and produces digital creative assets for social media, email, in-app experiences, editorial content, and marketing campaigns. Develops platform-native motion graphics, animated assets, GIFs, and short-form video. Maintains scalable design systems and brand consistency while collaborating with Growth, Social, CRM, and Brand teams. Uses performance insights and AI-powered creative tools to improve content efficiency, engagement, and conversion.

The Software Engineer II, Machine Learning will productionize ML models, build tools for ML democratization, and maintain current platforms.

The Lead Product Manager will drive the product strategy for enterprise sellers, developing APIs and integrations to enhance their experience and growth on Poshmark.

The Senior Growth Product Manager will drive growth initiatives focused on user onboarding, activation, retention, and engagement through data analysis, experimentation, and cross-functional collaboration.

Design, build, deploy, and monitor ML models at scale. Collaborate with DS, QA, infra, and engineering teams to productionize and maintain ML services, optimize production code, and evolve solutions using modern ML practices.

As a Senior Software Engineer, you'll build and enhance cloud applications and services, implement new features, and collaborate with product teams.

Manage the ML lifecycle, collaborate with teams, optimize production code, evolve solutions, and stay updated with ML developments.

Lead end-to-end data science initiatives, developing AI solutions for personalization, marketing, and product experience while collaborating with cross-functional teams on machine learning models.

The Senior Web Engineer II will create and maintain scalable, high-performance web applications, collaborate with multiple teams, and drive feature development.

Lead the visual expression of Poshmark's brand across content and campaigns, manage a creative team, and oversee production processes.

Write and edit customer-facing copy across paid social, email, push, in-app, landing pages, and editorial. Maintain brand voice, collaborate with cross-functional teams, optimize copy for performance via testing and metrics, and use AI-assisted tools to scale content. Drive lifecycle and acquisition messaging while building copy systems and voice guidelines.

Lead product marketing for Posh Live, using buyer insights to define buyer- and seller-facing positioning, messaging, playbooks, and GTM. Partner with Product, Growth, Analytics, and Partnerships to drive launches, adoption, and engagement; build seller enablement and measurement frameworks; and scale repeatable processes that improve show performance and buyer conversion.

Lead administration and optimization of Workday HCM, build workforce analytics and dashboards, support integrations and data governance, improve data quality, and partner with HR, IT, Finance, and business leaders to deliver actionable people insights and scalable HR technology solutions.