Jobs at PoloWorks

Leads Polo Digital’s product ownership function and oversees Appian’s vision, strategy, roadmap, development, standards, deployment, and continuous improvement. Manages product backlogs, change portfolios, stakeholder coordination, implementation partners, client customisation, performance analytics, and service optimisation. Provides leadership, coaching, and governance to scale digital platforms and services across multiple business lines and regulated enterprise environments.

Leads independent pricing governance and oversight across managed Lloyd’s syndicates. Reviews pricing methodologies, assumptions, models, controls, reporting, data governance, and technology architecture. Provides strategic leadership, regulatory liaison, Board and committee engagement, and expert challenge to underwriting teams. Supports new syndicate applications, profitability, Solvency UK compliance, Lloyd’s requirements, ORSA reporting, actuarial opinions, risk management, and development of pricing teams.

Supports PMO operations for insurance syndicates by maintaining trackers, validating data, coordinating reporting cycles, managing SharePoint documentation, supporting onboarding, and administering governance meetings. The role identifies data gaps, inconsistencies, risks, and reporting issues while assisting with PMO tools and change activities. It requires strong Excel skills, project documentation experience, and familiarity with PMO processes, RAID management, and management information reporting.

Provides accounting and financial reporting services for client portfolios, including ledger reconciliation, management and statutory accounts, journals, payments, cash monitoring, payroll, regulatory returns, audits, and compliance controls. The role involves liaising with clients, auditors, and regulators, implementing regulatory changes, resolving financial issues, and supporting recruitment and team development.

Lead underwriting governance and onboarding for new syndicates, maintain underwriting policies, conduct file reviews, manage exception reporting and corrective actions, support regulatory returns and committee reporting, and ensure compliance with Lloyd's Principles and statutory obligations.

Lead QA activities for underwriting operations, conducting quality reviews, audits and root-cause analysis. Identify trends, risks and control weaknesses, produce quality reporting, support corrective actions, coach colleagues, and drive continuous improvement to ensure accurate, compliant delivery for London Market insurance clients.

The Insurance Administrator will support the processing and analysis of London Market Insurance underwriting data, ensuring accuracy and collaboration with teams to meet performance targets.

Support design, implementation and maintenance of the Operational Resilience and third-party risk frameworks to meet FCA/PRA and Lloyd's requirements. Identify and map Important Business Services and dependencies, track vulnerabilities and remedial actions, support scenario testing, maintain compliance evidence and documentation, contribute to regulatory responses and audits, and assist onboarding of syndicates and oversight of critical third parties.

Lead delivery and oversight of the underwriting oversight framework across a portfolio of syndicates. Monitor syndicate performance against business plans, coordinate corrective actions, manage SBF and mid-year changes, maintain records and compliance with Lloyd's principles, and produce committee packs and MI for governance meetings.

Support the Head of Compliance Oversight in delivering Consumer Duty, conduct risk and regulatory compliance. Develop and monitor frameworks, analyse complaints and MI, prepare committee and board reporting, coordinate Lloyd's attestation, advise business areas, support monitoring and assurance activities, and maintain regulatory awareness. Build strong stakeholder relationships and contribute to regulatory change, projects and process improvements to ensure good customer outcomes and a strong conduct culture.

The Insurance Specialist processes London Market Insurance data, calculates transactions, manages queries, delivers training, and maintains documentation while supporting team objectives and client relationships.