Teams at PoloWorks

Lead delivery and oversight of the underwriting oversight framework across a portfolio of syndicates. Monitor syndicate performance against business plans, coordinate corrective actions, manage SBF and mid-year changes, maintain records and compliance with Lloyd's principles, and produce committee packs and MI for governance meetings.

Supports the design, implementation, and continuous improvement of operational resilience, outsourcing, and third-party risk frameworks. Maintains business service mappings, tracks vulnerabilities and remedial actions, supports scenario testing, regulatory responses, audits, governance forums, and annual self-assessments. Monitors third-party performance, financial resilience, due diligence, SLAs, and renewals while helping onboard syndicates and maintain compliant documentation.

Leads Polo Digital’s product ownership function and oversees Appian’s vision, strategy, roadmap, development, standards, deployment, and continuous improvement. Manages product backlogs, change portfolios, stakeholder coordination, implementation partners, client customisation, performance analytics, and service optimisation. Provides leadership, coaching, and governance to scale digital platforms and services across multiple business lines and regulated enterprise environments.