Jobs at Podium

Manage initial implementation and onboarding of new customer accounts focused on AI agents. Coordinate integrations, configure AI agents, conduct full-team trainings, monitor adoption and health, resolve issues, manage escalations during first 30 days, and hand off to CSMs. Build and refine internal onboarding processes.

Perform high-volume outbound prospecting to healthcare practice owners and decision-makers via phone, email, and LinkedIn. Qualify opportunities consultatively, book product demonstrations for Account Executives, maintain Salesforce records, exceed meeting and pipeline targets, and partner with AEs to ensure smooth handoffs.

The Recruiter will lead full-cycle recruiting for departments including Customer Success, Finance, Marketing, and G&A, developing strategies and managing metrics to improve hiring processes.

Lead design and implementation of native iOS and Android apps to support agentic AI workflows. Build low-latency streaming, multi-turn conversation handling, client-side agent state management, and reliable CI/CD on AWS. Own mobile architecture and lifecycle, mentor engineers, perform code reviews, and prototype solutions for offline sync and high-volume data challenges.

Manage full customer lifecycle for multi-location Auto accounts: lead onboarding, drive product adoption and retention, manage health scores and risk, build stakeholder relationships, coordinate cross-functional teams, and act as product expert to deliver measurable customer outcomes.

The Customer Onboarding Specialist at Podium manages the onboarding process for new customers, ensuring product adoption, training, and issue resolution within the first 30 days.

The SDR will prospect retail businesses to generate leads, conduct high-volume outbound outreach, educate prospects about Podium, and collaborate with Account Executives for demos and pipeline management.

As the Senior Vertical Marketing Lead, you'll create and execute marketing strategies, understand customer needs, manage partner networks, and collaborate across teams to drive growth and revenue.

Manages onboarding and implementation for strategic enterprise automotive accounts. Serves as the primary customer contact, coordinates integrations and internal teams, develops project plans, delivers tailored training, resolves issues, monitors usage, manages scope and expectations, reports project status, and ensures successful handoff to Enterprise Customer Success. The role also creates internal processes and adapts implementation practices to changing business needs.

Manage and grow a portfolio of small business customers through upsells, cross-sells, and product adoption. Own onboarding and implementation, build multi-stakeholder relationships, forecast revenue, manage pipeline, and act as a product expert to drive customer value and expansion.

The Senior Full Stack Engineer will design and build features, influence technical direction, and mentor the team while collaborating with product and design.

As a Data Migration Specialist, you will ensure accurate and structured data migration for new customers, using Python and AI tools while collaborating with onboarding teams to streamline processes and resolve issues.

As a Senior Full Stack Engineer, you'll create full-stack features, collaborate with teams, and mentor others while ensuring system performance and scalability.

The Onboarding Specialist is responsible for implementing and onboarding new customer accounts, managing account connections, conducting trainings, and resolving customer issues to ensure product adoption and satisfaction.

The Senior Technical Recruiter will manage the full-cycle recruitment process for software engineering roles, utilizing data-driven strategies and ensuring strong partnerships with hiring managers.

Design, build, and operate end-to-end VoIP features and infrastructure for a production phone service. Own architecture, reliability, and performance of VoIP systems, collaborate with product and design, mentor teammates, and use AI coding tools to accelerate delivery.

The Senior Director of Enterprise Sales at Podium is responsible for building and leading the sales strategy and team, driving revenue growth and nurturing top sales talent. The role involves defining go-to-market initiatives, coaching team members, managing forecasts, and executing complex negotiations.

Own end-to-end commission strategy and payout processes, design commission plans, partner with Sales/Customer Success and People, and direct domestic and international payroll operations. Ensure compliance with wage and payroll laws, maintain system integrations between HR/benefits/accounting, and implement automation to streamline payroll and reporting.

Lead and scale global recruiting across functions and geographies. Build and coach a team of recruiting managers and ICs, run a metrics-driven operation, partner with senior leaders on hiring strategy, manage executive searches, adopt AI tools for recruiting, create scalable playbooks and employer branding, and source candidates hands-on when needed.

The Business Development Manager will close new business through relationship-based selling, meet quotas, and effectively manage objections while collaborating with the account team.