As a Customer Success Manager, you'll enhance customer experience, drive product adoption, manage portfolios, and provide strategic recommendations to maximize business outcomes.

The Business Development Manager will close new business through relationship-based selling, meet quotas, and effectively manage objections while collaborating with the account team.

Provide customer support for the Podium platform, troubleshoot issues, deliver timely resolutions, and collaborate with various departments to enhance customer engagement and satisfaction.

The SDR will prospect retail businesses to generate leads, conduct high-volume outbound outreach, educate prospects about Podium, and collaborate with Account Executives for demos and pipeline management.

As a Senior Software Engineer at Podium, you will build and scale the Voice AI platform, design services and APIs for real-time conversations, and ensure reliability in production environments.

Lead the automotive platform strategy by building AI agents and systems that improve dealer operations. Make company-wide decisions impacting product direction and partnerships, while focusing on user experience.

The Platform Engineer will ensure reliability and scalability of core business systems, focusing on Salesforce integration, monitoring, and continuous improvement. Responsibilities include designing integrations, managing CI/CD pipelines, and collaborating on technical solutions.

The Customer Onboarding Specialist at Podium manages the onboarding process for new customers, ensuring product adoption, training, and issue resolution within the first 30 days.

As an Expansion Account Manager, you will drive growth within existing accounts through upselling and cross-selling, collaborating with Customer Success Managers, and managing customer relationships to meet revenue targets.

As a Site Reliability Engineer at Podium, you'll ensure product stability and scalability, collaborate with engineering teams, handle on-call production issues, and mentor junior engineers.

Develop and maintain scalable AI-driven systems, collaborate with teams for innovative solutions, and improve platform features while fostering a culture of learning.

The VP of Revenue Operations is responsible for optimizing revenue processes, collaborating with various departments to enhance performance, and leading a RevOps team focusing on growth and operational excellence.

The role involves leading go-to-market strategies, creating marketing materials, and driving product launches while leveraging AI for content generation and customer insights.

Lead strategic projects and streamline operations for the CTO and CEO/CPO. Oversee planning cycles, communication strategies, and provide actionable insights based on metrics.

As a Customer Success Specialist, you will manage Podium's small business customers, ensuring their satisfaction, product adoption, and retention by developing strategies that enhance engagement and mitigate churn.

Manage the full lifecycle of phone number porting, including vendor communication, request handling, data validation, and troubleshooting issues.

The Technical Support Engineer troubleshoots product issues, escalates cases, creates documentation, trains staff, and collaborates with cross-functional teams to enhance customer experience.

Manage relationships with high-value clients, ensuring satisfaction, product adoption, retention, and revenue growth through effective communication and solution design.

The role involves enhancing the sales strategy through analytics, optimizing processes, building dashboards, and delivering insights to improve sales performance.

The Mid-Market Customer Success Manager will oversee post-sales for business customers, driving product adoption and retention while building strong relationships and addressing challenges.