As a Customer Success Manager I for SMB, you'll engage with small businesses to ensure product adoption, customer satisfaction, and retention, while identifying upsell opportunities.

Coordinate standard and custom integration projects for Podium and clients, manage integration requests, troubleshoot issues, and maintain documentation.

As a Customer Success Manager, you'll onboard SMB clients, manage customer portfolios, drive product adoption, and mitigate churn while collaborating across teams.

Develop and maintain AI-driven systems that enhance business success, collaborate across departments, and focus on user experience and innovation.

The Account Executive at Podium will focus on closing new business through relationship-based selling, achieve sales targets, and collaborate with the account team while managing objections and aligning solutions with client needs.

As the Senior Vertical Marketing Lead, you'll create and execute marketing strategies, understand customer needs, manage partner networks, and collaborate across teams to drive growth and revenue.

As a Customer Success Manager, you'll enhance customer experience, drive product adoption, manage portfolios, and provide strategic recommendations to maximize business outcomes.

The Business Development Manager will close new business through relationship-based selling, meet quotas, and effectively manage objections while collaborating with the account team.

Provide customer support for the Podium platform, troubleshoot issues, deliver timely resolutions, and collaborate with various departments to enhance customer engagement and satisfaction.

The Enterprise Account Executive at Podium manages high-value client relationships, driving satisfaction and revenue through relationship-based selling while achieving sales quotas.

The SDR will prospect retail businesses to generate leads, conduct high-volume outbound outreach, educate prospects about Podium, and collaborate with Account Executives for demos and pipeline management.

As a Senior Software Engineer at Podium, you will build and scale the Voice AI platform, design services and APIs for real-time conversations, and ensure reliability in production environments.

The Staff AI Engineer will build and scale an AI Agent platform for managing customer interactions, focusing on high-volume, real-time workflows and system performance improvement.

The Staff AI Engineer will build and scale the AI Agent platform, enabling high-volume conversational workflows and managing complex customer interactions across multiple channels.

The Customer Onboarding Specialist at Podium manages the onboarding process for new customers, ensuring product adoption, training, and issue resolution within the first 30 days.

The Enterprise Account Executive manages relationships with high-value clients, ensuring customer satisfaction, driving value, and focusing on growth and retention. This role includes implementing process changes and troubleshooting client challenges.

The Integration Specialist coordinates integration projects, handles configurations, manages client communications, troubleshoots issues, and maintains documentation for Podium's customer management systems.

The Integration Specialist coordinates integration projects, manages APIs, solves technical issues, and maintains documentation while ensuring client success.

The Integration Support Specialist resolves integration issues, supports clients, and maintains communication while documenting processes and engaging with various APIs.

Develop and maintain scalable AI-driven systems, collaborate with teams for innovative solutions, and improve platform features while fostering a culture of learning.