Jobs at Podium

Design, build, and operate end-to-end VoIP features and infrastructure for a production phone service. Own architecture, reliability, and performance of VoIP systems, collaborate with product and design, mentor teammates, and use AI coding tools to accelerate delivery.

The Senior Director of Enterprise Sales at Podium is responsible for building and leading the sales strategy and team, driving revenue growth and nurturing top sales talent. The role involves defining go-to-market initiatives, coaching team members, managing forecasts, and executing complex negotiations.

Own end-to-end commission strategy and payout processes, design commission plans, partner with Sales/Customer Success and People, and direct domestic and international payroll operations. Ensure compliance with wage and payroll laws, maintain system integrations between HR/benefits/accounting, and implement automation to streamline payroll and reporting.

Lead and scale global recruiting across functions and geographies. Build and coach a team of recruiting managers and ICs, run a metrics-driven operation, partner with senior leaders on hiring strategy, manage executive searches, adopt AI tools for recruiting, create scalable playbooks and employer branding, and source candidates hands-on when needed.

The Business Development Manager will close new business through relationship-based selling, meet quotas, and effectively manage objections while collaborating with the account team.

Manage relationships with high-value strategic clients to ensure satisfaction, drive product adoption, and demonstrate ROI. Own renewals and expansions, set performance goals, analyze performance, troubleshoot challenges, and deliver business reviews. Focus metrics on growth and retention and travel up to 40% annually for onsite customer engagement.

Own full-cycle recruiting for Customer Success, Finance, Marketing and G&A in Guatemala. Develop sourcing strategies, build talent pipelines, screen candidates, track hiring metrics, and partner with leaders to scale hiring and improve processes.

The Staff AI Engineer will build and scale the AI Agent platform, enabling high-volume conversational workflows and managing complex customer interactions across multiple channels.

Partner with the COO to drive post-sales strategy and execution for Customer & Revenue Operations. Lead strategic planning, prioritize initiatives, manage leadership cadences, create key content (business reviews, scorecards), translate strategy into action, and run high-impact projects to improve CX and RevOps performance.

The Account Executive at Podium will focus on closing new business through relationship-based selling, achieve sales targets, and collaborate with the account team while managing objections and aligning solutions with client needs.

The Associate Product Manager will develop internal marketing tools, drive product vision, integrate AI, and collaborate across teams to enhance efficiency and revenue performance.

The Staff AI Engineer will build and scale an AI Agent platform for managing customer interactions, focusing on high-volume, real-time workflows and system performance improvement.

The Sales Manager mentors SMB Account Executives, driving team performance and aligning solutions with client needs while achieving revenue targets.

Manage onboarding and ongoing success for an SMB customer portfolio: train multi-location clients, drive product adoption, reduce churn, hit onboarding metrics, build deep stakeholder relationships, and collaborate cross-functionally as a product expert.

Generate and qualify outbound leads, communicate Podium value, align solutions to prospect needs, schedule demos with Account Executives, maintain CRM data, research prospects, and hit monthly pipeline and meeting targets in a fast-paced SaaS environment.

As an Enterprise Customer Success Manager, you will enhance relationships with high-value clients, drive product adoption, and aid in customer satisfaction while managing a pipeline of projects to achieve performance goals.

As a Product Support Specialist, you will provide technical support to B2B customers, troubleshoot issues, and enhance customer satisfaction with Podium's products.

Build and run a founder-led external communications function focused on Eric's voice. Develop thought leadership, social and long-form content, AI-native content workflows, audience-targeted programs, podcast placements, partner amplification, measurement tied to mindshare and pipeline, and scale founder social presence.

Lead and scale the SDR organization by managing 3-6 team leads, developing strategy and operations, tracking performance metrics, aligning with Marketing and Sales, and creating development programs to drive new-logo pipeline and promotions for SDRs.

As an Inbound Sales Development Representative, you'll educate and qualify leads, collaborate with sales reps, and maintain accurate CRM data to achieve monthly sales quotas.