Jobs at Podium

As the Senior Vertical Marketing Lead, you'll create and execute marketing strategies, understand customer needs, manage partner networks, and collaborate across teams to drive growth and revenue.

Serve as the L2 technical escalation for Automotive integrations, troubleshooting Tray.io workflows, APIs, DMS/CRM/POS connections and Podium AI agent behavior. Triage and resolve complex cases, coordinate fixes with Engineering/Product, shadow CSMs to learn dealership workflows, communicate proactively with customers, and recommend automation improvements.

Manage and optimize AI automation platforms, conduct audits for customer interactions, and maintain CRM hygiene while collaborating with product teams.

The Business Development Manager will close new business through relationship-based selling, meet quotas, and effectively manage objections while collaborating with the account team.

Lead and scale global recruiting across functions and geographies. Build and coach a team of recruiting managers and ICs, run a metrics-driven operation, partner with senior leaders on hiring strategy, manage executive searches, adopt AI tools for recruiting, create scalable playbooks and employer branding, and source candidates hands-on when needed.

Manage relationships with high-value strategic clients to ensure satisfaction, drive product adoption, and demonstrate ROI. Own renewals and expansions, set performance goals, analyze performance, troubleshoot challenges, and deliver business reviews. Focus metrics on growth and retention and travel up to 40% annually for onsite customer engagement.

The Account Executive at Podium will focus on closing new business through relationship-based selling, achieve sales targets, and collaborate with the account team while managing objections and aligning solutions with client needs.

The Sales Manager mentors SMB Account Executives, driving team performance and aligning solutions with client needs while achieving revenue targets.

The Staff AI Engineer will build and scale the AI Agent platform, enabling high-volume conversational workflows and managing complex customer interactions across multiple channels.

The Associate Product Manager will develop internal marketing tools, drive product vision, integrate AI, and collaborate across teams to enhance efficiency and revenue performance.

The Staff AI Engineer will build and scale an AI Agent platform for managing customer interactions, focusing on high-volume, real-time workflows and system performance improvement.

Generate and qualify outbound leads, communicate Podium value, align solutions to prospect needs, schedule demos with Account Executives, maintain CRM data, research prospects, and hit monthly pipeline and meeting targets in a fast-paced SaaS environment.

Lead product design for AI-powered agents, inventing new human–AI interaction patterns. Conduct on-site user research, prototype in code, set design standards, and drive cross-functional alignment with PM and engineering.

As an Enterprise Customer Success Manager, you will enhance relationships with high-value clients, drive product adoption, and aid in customer satisfaction while managing a pipeline of projects to achieve performance goals.

As a Product Support Specialist, you will provide technical support to B2B customers, troubleshoot issues, and enhance customer satisfaction with Podium's products.

As an Inbound Sales Development Representative, you'll educate and qualify leads, collaborate with sales reps, and maintain accurate CRM data to achieve monthly sales quotas.

The Product Support Specialist assists Podium customers by answering technical questions, providing support via various communication channels, and enhancing customer satisfaction through effective problem-solving and collaboration with internal teams.

The Product Support Specialist will assist Podium customers by answering questions, troubleshooting issues, and enhancing customer engagement with the platform. This role requires expertise in Podium products and effective communication through various channels.

The Recruiter will lead full-cycle recruiting for departments including Customer Success, Finance, Marketing, and G&A, developing strategies and managing metrics to improve hiring processes.

The Software Engineering Intern will help build AI-based software, collaborating with engineers to develop production systems and customer-oriented features.