At Podium, our mission is to arm every local business with a complete platform and outcome-driven AI employees that convert leads into real, paying customers. Every day, millions of workers use our AI lead conversion and communication platform to help them get more leads and make more money.
Our work and focus on helping local businesses thrive has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000, and Fast Company’s World’s Most Innovative Companies.
At Podium, we believe in fostering a culture that thrives on hiring and developing exceptional talent. Our operating principles serve as a compass, guiding daily behavior and decision-making, and ensure we hire people who will thrive at Podium. If you resonate with our operating principles and are energized by our mission, Podium will be a great place for you!
As the Pricing and Packaging Manager at Podium, you will play a critical role in developing and implementing pricing strategies that drive long-term growth and profitability. This is a fast paced role with the unique opportunity to be at the forefront of AI. You will work closely with cross-functional teams to develop a deep understanding of our existing product offerings and analyze market trends, customer behavior, and product usage to optimize pricing for our existing products and develop pricing strategies for new offerings. You will report directly to the Chief Financial Officer.
What you will be doing:
- New Product Pricing: Collaborate with product management and finance teams to develop pricing strategies for new product launches.
- Pricing Process Optimization: Implement processes and KPIs to continuously monitor and analyze pricing performance to identify areas for improvement. Implement pricing adjustments, re-engineer pricing frameworks, and formulate promotions to maximize long-term revenue growth and profitability.
- Strategic Pricing: Conduct in-depth market research and analysis to identify pricing opportunities and develop strategic pricing recommendations based on customer segments, product usage, customer vertical, and competitive landscape.
- Margin Protection: Develop and implement strategies to protect margins across the customer base, including identifying and addressing high-cost customers or customers with negative margins.
- Customer Management: Work with customer success and sales teams to address customer inquiries and concerns related to pricing, billing, and payments.
What you should have:
- Bachelor’s degree in Finance, Economics, Business, or a related field
- 5+ years of experience with at least 2+ years of experience specifically in pricing analysis, preferably within a SaaS or technology company or as a pricing consultant
- Strong analytical skills with proficiency in data analysis and financial modeling.
- Excellent communication and presentation skills, with the ability to effectively communicate complex pricing strategies/recommendations to executive audiences
- Experience with pricing tools and software (e.g., Excel, SQL, Tableau, etc.)
- Ability to work independently and as part of a team in a fast-paced environment
- Strong attention to detail and organizational skills
- Bias towards action
What we hope you have:
- Knowledge of subscription-based business models and consumption-based pricing models
- Familiarity with CRM and ERP systems (e.g., Salesforce, NetSuite)
- Experience with A/B testing and experimentation in pricing strategies.
- Understanding of behavioral economics and pricing psychology
BENEFITS
- Open and transparent culture - Checkout this video to see what it’s like to work at Podium
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Fertility Benefits
- Generous vacation time, plus three 4-day summer holiday weekends
- Excellent medical, dental, and vision benefits
- 401k Plan
- Bi-annual swag drops with cool Podium gear and apparel
- A stellar HQ (Utah) gym with local professional coaches and classes offered
- Onsite HQ (Utah) child care center, subsidized for employees
- Additional benefits for fully remote employees
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
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What We Do
Podium is redefining the way customers interact with local businesses. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.
With Podium, you can message your leads and customers, get reviews and feedback, and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.
