Jobs at PMA Companies

Support Product and IS teams by gathering and documenting requirements, writing detailed specifications and test cases, executing UAT, generating vendor issue reports, maintaining business data/rates/forms, and coordinating with vendors to ensure accuracy and timely delivery.

Independently investigate, evaluate, and resolve complex workers' compensation claims. Determine coverage and reserves, negotiate settlements, manage medical/disability and litigation strategies, coordinate with nurses and vendors, ensure timely payments/denials, and maintain compliance with jurisdictional statutes and client service expectations.

Design, build, and maintain workforce data models and pipelines from HCM/payroll and other systems to produce governed, analytics-ready datasets, dashboards, and automated reporting using Microsoft technologies. Ensure data quality, lineage, security, and collaborate with HR, IT, Finance on integrations, HCM implementations, and analytics expansion.

Support cloud platform and application delivery teams by helping build CI/CD pipelines, implement Infrastructure as Code (Bicep/Terraform/ARM), integrate security scanning and policy enforcement, document runbooks and standards, and assist with cloud provisioning and monitoring.

Support enterprise data and analytics initiatives using Microsoft Fabric: build data pipelines, design lakehouse/warehouse models, develop Power BI reports and semantic models, assist exploratory AI use cases, document data flows, and collaborate with engineers, architects, and business stakeholders.

Create, edit, and proofread internal and external content across channels (intranet, website, marketing, leadership messaging). Translate complex topics for varied audiences, interview SMEs, manage editorial calendars, support change communications, ensure brand and compliance alignment, and repurpose content for campaigns and thought leadership.

The Accounts Receivable Lead manages billing and collections, leads a team, ensures compliance, provides detailed communication, and prepares reports.

Independently investigate, evaluate and resolve complex workers' compensation claims. Determine coverage, manage reserves, coordinate medical and litigation strategies, negotiate settlements, work with vendors and PMA nurses, ensure jurisdictional compliance, and provide client-facing service.

Supervise workers' compensation claims staff to ensure proper claim handling and documentation. Assign and oversee caseloads, set reserves, authorize settlements, train and mentor staff, analyze portfolio trends, manage account service issues, implement QA and performance management, ensure legal and policy compliance, and support departmental goals.

Lead the IT PMO to govern and deliver enterprise technology programs for P&C insurance. Oversee portfolio planning, resource allocation, budgets, vendor/contracts, KPIs, risk mitigation, and methodology adoption. Mentor PMO staff and align IT investments with business strategy and compliance requirements.

Manage onboarding, appointment, and termination of insurance producers to ensure regulatory and internal compliance. Process state filings, collect documentation, maintain producer records and databases, generate reports, coordinate with internal teams, finance, legal, and external partners, monitor regulatory changes, and improve onboarding and appointment processes.

Design and deliver instructor-led, virtual, eLearning, and performance support solutions for enterprise initiatives. Lead learning needs analysis, partner with stakeholders and SMEs, manage multiple projects end-to-end, evaluate effectiveness, and continuously improve learning resources to drive adoption and performance.

Provide high-level administrative and strategic support to an executive: manage calendar and travel, prepare correspondence and presentations, coordinate meetings and events, handle confidential information, track projects and budgets, liaise with stakeholders, and support compliance and executive needs in a fast-paced environment.

The Senior Underwriting Specialist will underwrite multi-line risks, pursue new insurance solutions, develop broker relationships, mentor coworkers, and analyze marketing activities while ensuring compliance with underwriting rules and guidelines.

The Accounts Receivable Lead manages billing and collections for a broker book, supports a team, ensures compliance, and prepares reports.

Lead Specialty Underwriting strategy and operations to drive profitable growth, portfolio performance, and underwriting excellence. Manage and develop underwriting leaders, set risk appetite and pricing strategies, partner cross-functionally, and maintain broker and client relationships. Oversee governance, compliance, process improvements, and talent succession planning.