Jobs at PMA Companies

Supports Product and IS teams by developing enhancement requirements, workarounds, specifications, test cases, reports, and business process documentation. Performs UAT and functional testing, analyzes data, maintains application business rules and forms, coordinates vendor issue logs, and recommends process improvements. Requires accuracy, organization, effective communication, independent prioritization, and collaboration with internal teams and vendors.

Manage full-cycle recruiting for insurance and corporate roles, including sourcing, screening, interviewing, assessments, compensation, negotiations, offers, and onboarding. Build candidate pipelines and external talent relationships, advise managers on compliant hiring practices, clarify staffing needs, support employee referrals and temporary staffing, and provide guidance on related HR matters. The role requires managing multiple searches, partnering with leadership, and supporting retention and career-path initiatives.

Investigates, evaluates, and resolves complex workers compensation claims. Determines coverage and compensability, manages reserves, negotiates settlements, coordinates medical and disability management, and ensures compliance with jurisdictional requirements. Collaborates with nurses, clients, vendors, and legal stakeholders while managing claim action plans, treatment authorization, return-to-work strategies, and potential fraud referrals. Provides customer service during claims reviews and maintains accurate, timely claim documentation.

Leads a regional commercial insurance underwriting team across workers’ compensation, commercial auto, general liability, and umbrella products. Oversees risk selection, pricing, coverage terms, profitable growth, distribution relationships, account management, budgeting, compliance, and operational execution. Develops underwriting strategy, coaches staff, builds succession plans, and collaborates with corporate, actuarial, finance, claims, risk control, and regional teams. Requires extensive loss-sensitive and guaranteed-cost underwriting expertise, leadership experience, and commercial insurance industry relationships.

Directs commercial insurance underwriting for workers’ compensation, general liability, automobile, property, and umbrella coverage. Oversees risk selection, pricing, referrals, reinsurance, profitability, quality assurance, renewals, loss-sensitive portfolios, and corrective action plans. Provides underwriting guidance, technical sales support, branch training, product-development input, and agency or client relationship support. Requires extensive multiline underwriting experience, strong analytical and negotiation skills, and knowledge of casualty coverage and loss-sensitive structures.

Investigate, evaluate, negotiate, and resolve complex workers compensation claims in New Jersey and Pennsylvania. Responsibilities include determining coverage and compensability, managing reserves, coordinating medical and disability strategies, handling litigation and settlements, identifying potentially fraudulent claims, managing vendors, ensuring regulatory compliance, and communicating with clients and stakeholders. The role requires independent judgment, strong claims expertise, customer service, and occasional business travel.

Investigate, evaluate, reserve, negotiate, and resolve commercial auto, property, and general liability claims. Ensure compliance with policy coverage, jurisdictional regulations, and company guidelines while managing reserves, litigation, vendors, subrogation, and claim action plans. Communicate with internal and external partners, maintain claim diaries and pending inventories, control loss costs, and deliver timely, technically proficient claim outcomes.

Provides underwriting support by preparing quotes, rating and issuing workers’ compensation and auto policies, processing renewals, reviewing applications and claims, obtaining missing information, completing filings, and responding to correspondence. The role coordinates with underwriters, agents, producers, insureds, and rating teams while meeting accuracy and deadline requirements. Additional responsibilities include participating in meetings, supporting training and special projects, maintaining underwriting standards, and following compliance policies and applicable laws.

Supports insurance underwriting by preparing quotes, rating new and renewal applications, reviewing exposures, claims, audits, and financial information, obtaining additional details, and issuing workers’ compensation and auto policies and filings. Coordinates with underwriters, agents, producers, and insureds; handles correspondence, endorsements, cancellations, compliance requirements, reporting, meetings, and special projects while maintaining accuracy and deadlines.

Provides underwriting support by preparing quotes, rating new and renewal applications, reviewing exposures and claims, gathering information, issuing workers’ compensation and auto policies, processing filings, and responding to correspondence. The role coordinates closely with underwriters, agents, producers, and insureds, maintains accurate and timely workflows, supports compliance requirements, and may train new hires or assist with special projects.

Supports commercial underwriters by processing new and renewal business, quotes, policies, audits, endorsements, and customer service requests. Maintains rating manuals, underwriting guidelines, customer records, documentation, and related logs. Reviews applications, rates multi-state commercial policies, issues policies, and coordinates with underwriters, assistants, brokers, agents, and insureds. Ensures accurate and timely paperwork while following company ethics, compliance policies, regulations, and applicable laws.

Provides underwriting support by preparing quotes, rating and issuing workers’ compensation and auto policies, processing renewals, reviewing applications and claims data, coordinating information requests, completing filings, and responding to correspondence. The role maintains accuracy and deadlines, communicates with agents and insureds, participates in underwriting meetings, supports compliance requirements, and may train new hires or contribute to special projects.

The Senior Underwriting Specialist will underwrite multi-line risks, pursue new insurance solutions, develop broker relationships, mentor coworkers, and analyze marketing activities while ensuring compliance with underwriting rules and guidelines.

Coordinates business workstreams for a core systems transformation program, tracking deliverables, milestones, dependencies, decisions, risks, and readiness activities. Supports governance through agendas, action tracking, status reporting, and leadership updates. Helps identify readiness gaps, develop mitigation plans, and manage transition from implementation to business operations while ensuring accountability across participating departments.

Lead Specialty Underwriting strategy and operations to drive profitable growth, portfolio performance, and underwriting excellence. Manage and develop underwriting leaders, set risk appetite and pricing strategies, partner cross-functionally, and maintain broker and client relationships. Oversee governance, compliance, process improvements, and talent succession planning.

Independently investigate, evaluate, and resolve complex workers' compensation claims. Determine coverage and reserves, negotiate settlements, manage medical/disability and litigation strategies, coordinate with nurses and vendors, ensure timely payments/denials, and maintain compliance with jurisdictional statutes and client service expectations.

Design, build, and maintain workforce data models and pipelines from HCM/payroll and other systems to produce governed, analytics-ready datasets, dashboards, and automated reporting using Microsoft technologies. Ensure data quality, lineage, security, and collaborate with HR, IT, Finance on integrations, HCM implementations, and analytics expansion.

Support cloud platform and application delivery teams by helping build CI/CD pipelines, implement Infrastructure as Code (Bicep/Terraform/ARM), integrate security scanning and policy enforcement, document runbooks and standards, and assist with cloud provisioning and monitoring.

Support enterprise data and analytics initiatives using Microsoft Fabric: build data pipelines, design lakehouse/warehouse models, develop Power BI reports and semantic models, assist exploratory AI use cases, document data flows, and collaborate with engineers, architects, and business stakeholders.

Create, edit, and proofread internal and external content across channels (intranet, website, marketing, leadership messaging). Translate complex topics for varied audiences, interview SMEs, manage editorial calendars, support change communications, ensure brand and compliance alignment, and repurpose content for campaigns and thought leadership.