Jobs at PMA Companies

Investigate, evaluate, negotiate, and resolve complex workers compensation claims in New Jersey and Pennsylvania. Responsibilities include determining coverage and compensability, managing reserves, coordinating medical and disability strategies, handling litigation and settlements, identifying potentially fraudulent claims, managing vendors, ensuring regulatory compliance, and communicating with clients and stakeholders. The role requires independent judgment, strong claims expertise, customer service, and occasional business travel.

Investigates, evaluates, and resolves complex workers compensation claims. Determines coverage and compensability, manages reserves, negotiates settlements, coordinates medical and return-to-work strategies, oversees vendors, and ensures compliance with jurisdictional requirements. Provides client service, communicates with internal and external stakeholders, and maintains accurate claim documentation.

Investigate, evaluate, reserve, negotiate, and resolve commercial auto, property, and general liability claims. Ensure compliance with policy coverage, jurisdictional regulations, and company guidelines while managing reserves, litigation, vendors, subrogation, and claim action plans. Communicate with internal and external partners, maintain claim diaries and pending inventories, control loss costs, and deliver timely, technically proficient claim outcomes.

Provides underwriting support by preparing quotes, rating and issuing workers’ compensation and auto policies, processing renewals, reviewing applications and claims, obtaining missing information, completing filings, and responding to correspondence. The role coordinates with underwriters, agents, producers, insureds, and rating teams while meeting accuracy and deadline requirements. Additional responsibilities include participating in meetings, supporting training and special projects, maintaining underwriting standards, and following compliance policies and applicable laws.

Supports insurance underwriting by preparing quotes, rating new and renewal applications, reviewing exposures, claims, audits, and financial information, obtaining additional details, and issuing workers’ compensation and auto policies and filings. Coordinates with underwriters, agents, producers, and insureds; handles correspondence, endorsements, cancellations, compliance requirements, reporting, meetings, and special projects while maintaining accuracy and deadlines.

Provides underwriting support by preparing quotes, rating new and renewal applications, reviewing exposures and claims, gathering information, issuing workers’ compensation and auto policies, processing filings, and responding to correspondence. The role coordinates closely with underwriters, agents, producers, and insureds, maintains accurate and timely workflows, supports compliance requirements, and may train new hires or assist with special projects.

Supports commercial underwriters by processing new and renewal business, quotes, policies, audits, endorsements, and customer service requests. Maintains rating manuals, underwriting guidelines, customer records, documentation, and related logs. Reviews applications, rates multi-state commercial policies, issues policies, and coordinates with underwriters, assistants, brokers, agents, and insureds. Ensures accurate and timely paperwork while following company ethics, compliance policies, regulations, and applicable laws.

Provides underwriting support by preparing quotes, rating and issuing workers’ compensation and auto policies, processing renewals, reviewing applications and claims data, coordinating information requests, completing filings, and responding to correspondence. The role maintains accuracy and deadlines, communicates with agents and insureds, participates in underwriting meetings, supports compliance requirements, and may train new hires or contribute to special projects.

The Senior Underwriting Specialist will underwrite multi-line risks, pursue new insurance solutions, develop broker relationships, mentor coworkers, and analyze marketing activities while ensuring compliance with underwriting rules and guidelines.

Supports commercial underwriters by processing and rating multi-state new and renewal policies, quotes, audits, endorsements, and customer service requests. Maintains rating manuals, underwriting guidelines, customer records, documentation, and policy paperwork. Reviews applications, issues commercial policies, obtains information from underwriters and assistants, and applies relevant compliance policies and regulations. The role also involves working with brokers, agents, and insureds on complex accounts while managing multiple priorities independently and collaboratively.

Coordinates business workstreams for a core systems transformation program, tracking deliverables, milestones, dependencies, decisions, risks, and readiness activities. Supports governance through agendas, action tracking, status reporting, and leadership updates. Helps identify readiness gaps, develop mitigation plans, and manage transition from implementation to business operations while ensuring accountability across participating departments.

Lead Specialty Underwriting strategy and operations to drive profitable growth, portfolio performance, and underwriting excellence. Manage and develop underwriting leaders, set risk appetite and pricing strategies, partner cross-functionally, and maintain broker and client relationships. Oversee governance, compliance, process improvements, and talent succession planning.

Support Product and IS teams by gathering and documenting requirements, writing detailed specifications and test cases, executing UAT, generating vendor issue reports, maintaining business data/rates/forms, and coordinating with vendors to ensure accuracy and timely delivery.

Independently investigate, evaluate, and resolve complex workers' compensation claims. Determine coverage and reserves, negotiate settlements, manage medical/disability and litigation strategies, coordinate with nurses and vendors, ensure timely payments/denials, and maintain compliance with jurisdictional statutes and client service expectations.

Design, build, and maintain workforce data models and pipelines from HCM/payroll and other systems to produce governed, analytics-ready datasets, dashboards, and automated reporting using Microsoft technologies. Ensure data quality, lineage, security, and collaborate with HR, IT, Finance on integrations, HCM implementations, and analytics expansion.

Support cloud platform and application delivery teams by helping build CI/CD pipelines, implement Infrastructure as Code (Bicep/Terraform/ARM), integrate security scanning and policy enforcement, document runbooks and standards, and assist with cloud provisioning and monitoring.

Support enterprise data and analytics initiatives using Microsoft Fabric: build data pipelines, design lakehouse/warehouse models, develop Power BI reports and semantic models, assist exploratory AI use cases, document data flows, and collaborate with engineers, architects, and business stakeholders.

Create, edit, and proofread internal and external content across channels (intranet, website, marketing, leadership messaging). Translate complex topics for varied audiences, interview SMEs, manage editorial calendars, support change communications, ensure brand and compliance alignment, and repurpose content for campaigns and thought leadership.

Independently investigate, evaluate and resolve complex workers' compensation claims. Determine coverage, manage reserves, coordinate medical and litigation strategies, negotiate settlements, work with vendors and PMA nurses, ensure jurisdictional compliance, and provide client-facing service.

Supervise workers' compensation claims staff to ensure proper claim handling and documentation. Assign and oversee caseloads, set reserves, authorize settlements, train and mentor staff, analyze portfolio trends, manage account service issues, implement QA and performance management, ensure legal and policy compliance, and support departmental goals.