Jobs at Platform.sh

Design, build, maintain, and support reliable production software for developer tools and AI-human workflows. The role includes making technical decisions, collaborating across Engineering, Product, Design, and Support, building APIs and data integrations, writing automated tests, applying security and observability practices, and using cloud and CI/CD technologies. Engineers also participate in code reviews, documentation, pairing, and AI-assisted development.

Lead Upsun’s product-led growth and revenue engine across self-service acquisition, freemium conversion, expansion, and retention. Own ARR targets, optimize onboarding and monetization funnels, develop Product-Led Sales handoffs, and use behavioral, intent, churn, NPS, and lifetime-value data to drive improvements. Partner across Marketing, Product, Engineering, and Sales to scale developer-focused SaaS growth globally, particularly in Europe and North America.

Own and improve identity, Google Workspace, endpoint management, SaaS administration, automation, and employee lifecycle systems for a global remote company. Lead deployments, troubleshoot complex cross-system issues, implement security and compliance controls, automate evidence collection, and deliver technical projects. Partner with IT, Security, and Risk teams while documenting practices, coordinating rollouts, and mentoring colleagues.

Own and scale sales enablement programs and systems, including seller onboarding, ramp, certification, sales plays, product training, knowledge management, and AI-supported roleplay. Measure program effectiveness through ramp time, certification currency, content usage, and leading indicators. Partner with RevOps, Product Marketing, Product, and Engineering to keep sellers prepared for product changes and prioritize enablement initiatives.

Lead reliability, scalability, observability, automation, and incident response for a globally distributed, multi-cloud application platform. Build infrastructure-as-code solutions, optimize CI/CD pipelines, establish SLOs, troubleshoot Linux systems, and guide cross-functional teams in adopting SRE practices. The role requires hands-on engineering, technical ownership, and participation in an on-call rotation.

Own the strategy, roadmap, priorities, and outcomes for a major Upsun Cloud platform area. Define customer problems and scalable technical solutions, collaborate with infrastructure engineering, ship iteratively, establish success metrics, and advocate for developers and AI agents. Partner across design, marketing, support, sales, and leadership to align delivery and go-to-market efforts. The role requires strong cloud infrastructure, developer platform, API, CI/CD, container, AI, and agentic development understanding.

Manage a high-volume renewal pipeline and reduce churn through proactive outreach, health scoring, retention workflows, and negotiation. Build scalable lifecycle and automation processes in Salesforce, identify expansion opportunities, and collaborate with Sales, Product, Data, and GTM teams to execute save strategies and improve retention.