Jobs at Plansee Group

Serve as primary customer contact via phone, email, and electronic channels; manage orders from entry through fulfillment; resolve order, delivery, return, shortage, and quality issues; coordinate with Sales, Logistics, Engineering and Finance; maintain records in SAP and Dynamics; support continuous improvement and strong customer relationships.

Field-based role providing technical advice and application sales support for cutting tools; build customer relationships through site visits, demonstrations and cutting trials; collaborate with Technical Sales Engineers and Key Account Managers to grow accounts, optimise processes, and manage tool service machines at customer sites.

Prepare and issue process instructions, submit and track department samples, record results, monitor first-pass yield, on-time delivery, and inventory in SAP. Support production, planning, engineering, and customers to meet quality and capacity goals.

Operate and monitor production machinery on 2nd and 3rd shifts, feed materials, detect malfunctions, inspect products for quality, perform heavy physical material handling, maintain cleanliness, and follow all safety and environmental regulations.

Lead the global CAM strategy, drive digital manufacturing excellence, and enable global collaboration while managing CAM resources and training staff.

Serve as the technical contact for international sales and partners, liaise with product management and suppliers, support semi-standard and custom tooling, assist key account project management and after-sales, and manage 2D/3D data, supplier lists, and SAP materials.

Develop and implement sales and marketing strategies for high performance materials, manage customer relations, and oversee market intelligence efforts while traveling extensively to foster growth.

Responsible for developing and optimizing Microsoft Dynamics CRM systems, analyzing requirements, enhancing modules, and maintaining interfaces with other applications.

The Technical Sales Engineer will build customer relationships, develop new business, assess needs, manage the sales process, and stay informed about market trends.

Provide technical and sales support to customers, identify needs, optimize processes, and implement solutions in CNC machining operations.

Participate in a structured CNC machining training program combining classroom and shop-floor instruction. Learn to set up, operate, and edit G/M code, perform hand rework, operate cleaning equipment, maintain tools and equipment, follow prints and procedures, and practice safety and 6S standards to meet quality and KPI targets.

The Sales Engineer will manage distributor and customer relationships, target new customers, provide product training, and achieve sales goals through consultations in the metal cutting industry. Responsibilities include supporting clients, documenting interactions, and performing extensive travel for client engagement.

The Technical Sales Engineer manages customer relationships, drives new business opportunities, and ensures customer satisfaction with metal cutting solutions.

Produce and review engineering drawings (layouts, P&IDs, piping, structural, electrical, fabrication) to support plant engineering and maintenance. Take field measurements, perform beam/deck calculations, review vendor drawings, create material lists and purchase requisitions, archive prints, and support graphic/part pattern needs. Work safely in a chemical plant environment and collaborate with project teams.

Drive UK & Ireland sales for non-cutting hard material solutions by executing regional strategy, prospecting and qualifying leads, delivering technical solution selling, managing applications testing and implementation, providing ongoing technical support, and reporting market intelligence while maintaining CRM and attending trade events.

Design and update 3D CAD models, assemblies, and drawings; create tooling, process documentation, and machine programs; support manufacturing and sales on customer projects; perform mechanical/electrical calculations and design reviews; communicate technical requirements and manage projects from concept to production.

Lead quality operations for a tungsten metals manufacturing site: manage inspectors/CMM programmers/quality engineers, maintain and improve the QMS (AS9100/ISO9001), run internal and external audits, oversee customer returns and corrective actions, and build continuous improvement and training programs.

Work with Data Engineers and Data Scientists to automate analytical workflows, develop and maintain analytical solutions, write code to retrieve/transform/analyze data, troubleshoot data issues, and learn available data resources and best practices.

Provide technical sales support to customers, identify needs, implement projects, optimize production processes, and present new tools alongside the sales team.

Manage capital equipment installations, interface with contractors, ensure safety compliance, and lead project estimating and budgeting in a team environment.