Jobs at Planet (weareplanet.com)

Partners with executive and functional leaders on budgeting, forecasting, cost management, workforce planning, investment appraisal, business cases, and financial governance. Provides financial insight, variance analysis, and decision support while challenging spending and resource allocation. Improves reporting, planning, and forecasting through automation, analytics, and AI-enabled tools. Maintains financial controls and communicates complex analysis to senior stakeholders.

Designs, builds, and scales high-performance backend services using Node.js, MongoDB, and REST APIs for Angular applications. Responsibilities include data modeling, query optimization, caching, scalable system architecture, API performance, and AI-enabled data integrations. The role develops stateless services, supports analytics and machine learning use cases, and contributes to AI, LLM, data pipeline, and RAG-style capabilities in a hybrid cloud environment.

Manage international payroll processing across assigned countries, including vendor relationships, payroll data validation, results review, approvals, payments, stakeholder communication, and process improvements. Provide employee and supplier support, participate in payroll transition projects, back up other specialists, and assume Payroll Manager responsibilities when needed.

Process and validate international payrolls across multiple countries, coordinate payroll vendors, review payroll results, manage approvals and payments, and support employees and stakeholders. The specialist maintains payroll procedures, improves efficiency and accuracy, participates in transition projects, and provides backup coverage for other specialists and the Payroll Manager.

Acts as a strategic HR partner for managers and employees, providing guidance across the employee lifecycle. Responsibilities include implementing HR policies and initiatives, ensuring local legal compliance, managing employee relations and disciplinary matters, communicating HR processes, and collaborating with local, global, and central HR teams.

Own accounting, month-end close, financial reporting, statutory compliance, and ACPR regulatory reporting for French entities. Maintain balance sheet controls, reconciliations, audits, and alignment with Group reporting standards. Analyze results, manage stakeholder relationships, and improve accounting processes, systems, and controls. The role requires strong French GAAP expertise, regulated-business experience, French and English fluency, and autonomous ownership of complex accounting matters.

Design, build, and operate production AI workflows, agents, prompts, retrieval pipelines, and decision systems across internal HR, Finance, Operations, and CRM platforms. Own orchestration, reliability, monitoring, evaluation, model behavior, feedback loops, and decision quality. Partner with Data Engineering on infrastructure, CI/CD, data pipelines, security, governance, and shared AI standards. Translate real-world usage data into measurable improvements in accuracy, resolution rate, and time saved.

Own the marketing and customer experience strategy for Planet’s mobile application. Manage app content, journeys, campaigns, engagement initiatives, customer insights, performance reporting and continuous improvements. Coordinate with Marketing, Technology, Product, Operations, Data and Customer Care teams, while managing external partnerships with merchants and tourism stakeholders. The role focuses on increasing app adoption, activation, engagement, retention and customer satisfaction through data-informed digital experiences.

Configure, maintain, and improve Planet’s Workday Core HCM platform. Build reports, calculated fields, business processes, condition rules, and related configurations; investigate issues; support testing and releases; and improve data quality, user experience, governance, and operational controls. The role partners with People Operations, Payroll, Reward, IT, Finance, and business stakeholders to translate requirements into reliable Workday solutions.

Leads Planet’s highest-value financial institution partnerships, owning commercial performance, revenue growth, strategic planning, governance, contractual delivery, and executive relationships. Develops joint business plans, expands products and markets, manages complex cross-functional programs, and ensures compliance, risk management, forecasting, and operational execution across global teams. The role influences Product, Technology, Operations, Finance, Legal, Risk, and Commercial stakeholders without direct authority and requires international travel.

Build and maintain data pipelines, Snowflake integrations, ETL/ELT processes, reverse ETL workflows, dbt transformation models, dimensional models, and data quality tests. Monitor pipeline performance and failures, document data flows, support trusted datasets for analytics and AI, and collaborate with engineers, analysts, and business stakeholders while following governance and security standards.

Build and maintain scalable data pipelines and ingestion systems using Fivetran, Kafka, and Snowflake. Manage and optimize the data platform, automate ETL and ELT workflows, and support incremental loads, CDC, full refreshes, and reverse ETL. Implement data quality monitoring, governance, security, documentation, lineage, and schema evolution. Troubleshoot infrastructure issues and collaborate with analytics engineers, analysts, data scientists, and business stakeholders to deliver reliable, accessible data.

Deliver AI fluency training, coach engineering teams on AI-assisted development, pair with developers, maintain internal AI agents and workflows, create enablement content, assess adoption maturity, and track productivity improvements. Collaborate with Architecture and Platform teams to support AI-first engineering practices and broader developer experience initiatives across the software delivery lifecycle.

Provides payment operations support to international clients by responding to transaction, funding, and charge queries; processing reprocessing requests and reports; coordinating with internal teams and external merchants; and handling inbound and outbound calls. Maintains service levels, quality controls, compliance, and accurate customer communication in a 24/7 shift-based environment.

Provides payment operations support to international clients by answering funding and charge queries, monitoring transaction statuses, processing reprocessing requests, generating reports, and resolving issues across internal platforms and external partners. Handles inbound and outbound calls, maintains service quality and compliance, and works rotating 24/7 shifts in a hybrid office environment.

Leads strategic enterprise hospitality accounts, including revenue growth, retention, cross-sell, upsell, executive relationships, and commercial negotiations. Manages and develops Account Directors, establishes performance governance, and drives account planning. Partners cross-functionally on international expansion, eCommerce innovation, forecasting, pipeline management, and customer adoption across payments, software, and commerce solutions.

Manage end-to-end merchant payment gateway onboarding from handoff through production activation. Configure payment acceptance solutions, validate requirements, coordinate testing and go-live, track milestones, resolve implementation issues, and communicate with customers and cross-functional teams. Maintain compliance, quality, CRM records, and service-level adherence while contributing to process improvements, documentation, automation, and team knowledge sharing.

Implement property management software for hotel customers, provide remote installation and reception-team training, troubleshoot issues through resolution, coordinate with third parties and internal technical teams, and maintain installation tracking records. The role requires German and English fluency, customer-focused communication, hospitality or helpdesk experience, logical problem-solving, and an organized, independent approach in a hybrid work environment.

Manage end-to-end merchant onboarding for payment gateway solutions, including requirements review, account setup, configuration, testing, activation, and go-live. Coordinate with customers and cross-functional teams, monitor timelines and SLAs, resolve implementation issues, maintain accurate operational records, and ensure compliance and quality standards. Contribute to process improvements, documentation, automation initiatives, training, and knowledge sharing.

Implement property management software for hotel customers, provide remote training, troubleshoot installation and post-installation issues, coordinate resolutions with third parties and internal technical teams, and maintain accurate installation tracking. The role requires French and English fluency, customer-focused communication, structured independent work, and an interest in IT and new technologies. The position follows a hybrid model with three office days per week.