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Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Manage workers’ compensation medical-only claims from setup through closure, including investigations, compensability decisions, reserves, medical benefits, utilization review, lien resolution, and claim mitigation. Provide guidance to agents and insureds, maintain regulatory compliance, identify claims requiring indemnity conversion, and support improvements to claims processes and customer service. The role is remote within the United States.
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Provides timely customer service and issue resolution for payroll partners and insureds through email and platform channels. Handles policy issuance, billing and agency questions, cancellations, renewals, escalations, and complex requests while meeting service-level agreements. Builds partner relationships, advocates for customer needs, identifies process improvements, and supports onboarding, peer training, system testing, and maintenance of standard operating procedures and training resources.
Fintech • Insurance • Machine Learning • Analytics • Financial Services • Automation
Build and maintain production data pipelines, Airflow DAGs, Snowflake infrastructure, and Data Vault 2.0 models. Ensure data quality, observability, security, governance, reliability, and cost efficiency through automated testing and CI/CD. Lead technical projects end-to-end, collaborate with stakeholders, and support SOX-relevant reporting while developing expertise in commercial insurance data and processes.
