Jobs at Phoenix Software

The Product Manager for Managed Services will manage and govern the service portfolio, ensuring service delivery aligns with definitions while collaborating cross-functionally and identifying areas for improvement.

The Senior Azure AI Consultant delivers advisory services for AI capabilities, focusing on Microsoft AI platforms. Responsibilities include leading engagements, designing solutions, and acting as a trusted advisor to clients.

The Senior HR Advisor will provide high-quality HR support, lead complex employee relations matters, develop policies, and coach managers, all while ensuring compliance and best practices.

The Solutions Specialist will engage with customers, define AI workforce visions using Microsoft 365 tools, drive adoption of AI solutions, and support strategic planning and delivery processes.

Elicit, analyse and document business and system requirements for License Dashboard systems and customer platforms. Act as liaison between customers, stakeholders and delivery teams; produce functional specifications, user stories, workflows and process maps; support product roadmaps, Agile ceremonies, testing, adoption and continuous improvement to align solutions with business goals.

Provide central operational support for order processing, purchase orders, contract and licensing administration, supplier liaison, pricing maintenance, reporting, renewals, and after-sales issue resolution while ensuring accuracy, policy compliance, and process improvement.

Lead an Engineering & Innovation team to define AI, automation and software strategy; translate business needs into technical roadmaps; drive adoption of Azure ecosystem solutions; ensure secure, compliant delivery; mentor engineers; manage portfolios, stakeholder engagement, and productisation of internal solutions.

Provide pre-sales and sales support for Managed Services: qualify opportunities, produce proposals/tenders, deliver enablement, manage CRM pipeline, collaborate with delivery and technical teams, and contribute to service documentation and improvement.

Deliver Active Directory and Microsoft 365 migration projects using Quest or similar tools. Scope, discover, design, plan and implement tenant‑to‑tenant and AD migrations, manage multiple projects, collaborate with stakeholders, mentor team members, and ensure compliance with security and data protection policies.

The role involves supporting sales engagement and revenue through presentations, opportunity qualification, training, and customer interaction focused on Microsoft Dynamics 365 and AI solutions.

The Senior Azure Consultant will lead Azure solution architecture and delivery, engage with customers, and ensure alignment with Microsoft best practices. Responsibilities include designing solutions, managing migrations, implementing IaC, and advising on governance and costs.

The Senior Infrastructure Consultant will lead customer engagements by designing secure on-premises and hybrid infrastructure solutions, ensuring high availability, and providing technical leadership throughout delivery stages.

As a Senior SOC Analyst, you'll lead complex incident response, perform threat hunting, malware analysis, and mentor junior analysts while contributing to SOC processes and client communication.