Jobs at PHMG

Manage day-to-day operations for North American clients, project-manage creative audio branding productions, liaise with internal teams (Copy, Post-Production, Music, Voice, Technical), handle client queries, follow up after campaigns, identify upsell opportunities, and perform quality-check calls.

Manage technical implementation and ongoing support of audio branding on client telephony systems. Coordinate engineers and subcontractors, schedule remote/site engineering works, log and update project cases in the CRM, and resolve tickets to meet SLAs while delivering excellent client communication and service.

Own a portfolio of B2B North American clients to retain, renew and grow revenue. Build relationships, handle renewals and objections, resolve client issues, identify upsell opportunities, collaborate with internal teams, maintain CRM records, and consistently hit retention and revenue targets.

Drive PHMG growth by researching markets, prospecting and contacting decision-makers, setting demos with Sales and Music Production teams, and closing new clients to grow global brand.

Manage a portfolio of 400–500 client accounts, coordinate creatives to deliver audio productions, provide strategic client consultation, identify commercial opportunities, monitor account health and metrics, and collaborate across teams to improve customer satisfaction and meet targets.

Use statistical analysis and machine learning to identify commercial opportunities, build predictive models (churn, renewals, revenue), segment customers, support ad-hoc analysis, collaborate with data engineering, and present actionable insights to stakeholders.

The Client Success Director will enhance client retention by providing expert service, resolving concerns, and managing internal coordination while maximizing growth opportunities.

The Key Account Manager oversees top-tier client relationships by managing account needs, enhancing service value, and driving revenue growth through strategic planning and proactive client engagement.

The Sales Executive will engage with clients, achieve sales targets, and contribute to a competitive team environment while earning commissions and bonuses.

As a Sales Development Representative, you'll engage with business leaders, generate leads, book appointments, and achieve sales targets while earning uncapped commission.

The Onboarding Account Manager ensures seamless audio branding execution for clients, providing strategic guidance and exceptional customer service while managing multiple projects and fostering client relationships.

The Client Success Manager ensures the successful execution of audio branding projects, developing strong client relationships and managing multiple projects while delivering exceptional service and strategic guidance.

The Account Manager will build and maintain client relationships, oversee project delivery, and ensure exceptional service while identifying growth opportunities.

The Sales Development Representative role involves outbound B2B calls, qualifying prospects, hitting sales targets, and career progression in a competitive environment.

The Sales Development Representative will make outbound B2B calls, qualify prospects, book sales appointments, and achieve sales targets while receiving ongoing training and support.

As a Business Development Executive, you will engage with business leaders, generate new business opportunities, and exceed sales targets while enjoying uncapped commission and growth opportunities.

The Head of Account Management oversees a team, ensuring strong client relationships and performance for North American clients, while driving strategic initiatives.

The Client Engagement Director leads strategic direction, enhances client experiences, manages team performance, and collaborates across departments to optimize client engagement.

The Office Coordinator will support operations in the Phoenix office, maintain cleanliness, assist teams with daily tasks, and manage supplies.

The Senior Sales Development Representative will engage in high-volume cold calling, generate new business leads, and achieve sales performance targets. The role offers uncapped commission and career development opportunities within a leading audio branding agency.