Jobs at PHMG

Coordinates client account operations and creative audio-branding projects from production through technical implementation. Liaises with copy, post-production, music, voice, technical, and account management teams; responds to client queries; conducts quality-check calls; troubleshoots issues; supports client updates and identifies additional business opportunities. The role requires strong communication, organization, attention to detail, CRM proficiency, and a commercial, customer-focused mindset.

Leads PHMG’s Data Engineering team and owns its enterprise data platform, architecture, warehouse, and pipelines. The role establishes engineering standards, improves delivery practices, and partners with Data, IT, and engineering teams on strategy, integrations, migrations, and platform decisions. It requires leadership of data engineering teams, enterprise-scale platform design, modern ETL/ELT, cloud data platforms, data modeling, governance, security, observability, and agile delivery.

Prospect and engage business leaders, identify sales opportunities, book high-quality appointments, manage a sales pipeline, and achieve ambitious targets. The role offers uncapped commission, structured training, coaching, personal development, and progression into senior sales or leadership positions.

Own the strategy, roadmap, performance, commercial model, client experience, and operational readiness of PHMG’s Cloud Telephony, AI Receptionist, and CCE products. Lead prioritization, adoption, retention, pricing, partner governance, launch readiness, performance reporting, and continuous improvement across Product, Tech, Client Success, Sales, and Technical Production.

Manage North American client accounts and coordinate creative audio branding projects across copy, post-production, music, voice, and technical teams. Respond to client queries, support production implementation, resolve outstanding issues, identify business opportunities, and conduct quality-check calls. The role requires strong communication, organization, attention to detail, customer service, CRM, and commercial skills.

Manage the end-to-end Accounts Payable function, including supplier ledger reviews, reconciliations, invoice and payment processing, purchase order administration, banking activities, and financial controls. Lead and develop the AP team, improve processes through automation, collaborate with finance and operations teams, resolve discrepancies, and support month-end, year-end, and audit activities.

Oversee internal quality assurance and audit activities for client retention and product implementation. Review client communications and account management, analyze data and trends, monitor response quality, test CRM updates, establish departmental targets, provide coaching, identify risks, and implement process improvements that strengthen client journeys and reduce revenue loss.

Leads PHMG’s transformation from Client Services to Partner Services, defining the target operating model, roadmap, client journey, value proposition, and performance measures. The role develops scalable service models, pilots commercial opportunities, and drives cross-functional change across client services, product, technology, data, operations, finance, sales, and commercial teams while influencing senior stakeholders.

Designs, builds, and maintains scalable data pipelines, datasets, data models, warehouses, lakehouses, and integrations. Develops the Microsoft Fabric data platform and applies engineering practices including Git, CI/CD, testing, monitoring, documentation, and error handling. Collaborates with Reporting, Insights, Data Science, IT, and other technical teams to improve data quality, architecture, platform performance, and reliability.

Coordinates technical implementations and ongoing support for clients’ telephony systems. Responsibilities include remotely updating call flows and audio productions, scheduling field engineers and contractors, coordinating internal and external teams, and maintaining project cases and records in CRM systems. The role requires strong organization, communication, telephone support, and understanding of service-level agreements and ticket management.

Manage approximately 350 client accounts across the North American market, building lasting relationships, advising clients commercially and creatively, and coordinating audio and creative projects from concept to completion. Responsibilities include proactive client communication, cross-functional delivery, upselling, retention, account planning, performance monitoring, forecasting, and identifying growth opportunities.

Generate and qualify sales leads, participate in a three-month training program, meet performance targets, and pursue commission-based earnings. Must be competitive, energetic, and have sales experience; strong career growth and reward structure provided.

Outbound B2B sales role making calls to US business leaders to generate and qualify new opportunities, schedule high-value appointments, hit weekly/monthly targets, and progress through structured coaching and sales academy as part of the new Tampa office founding team.

Generate new B2B sales opportunities by prospecting and speaking with business leaders, booking high-quality appointments, owning and managing your pipeline, and consistently hitting ambitious targets. Participate in elite training and daily coaching, progress into senior or leadership roles, and work in a high-performance, incentive-driven office environment.

Perform outbound B2B calls to business leaders, qualify prospects, and book high-value sales appointments. Meet weekly and monthly targets, follow a structured training program, and pursue advancement with uncapped commission and clear pay progression.

Outbound B2B sales role making calls to business leaders to generate opportunities, qualify prospects, and book high-value appointments. Hit weekly and monthly targets in a performance-driven environment, participate in training and coaching, and follow a clear progression path with uncapped commission and performance-based salary increases.