Jobs at PHMG

Identify and research prospective clients, map markets and competitors, contact decision-makers, arrange tailored demonstrations, and support new client acquisition across UK or US markets. The role offers a £30,000 base salary, uncapped commission, performance increases, bonuses, and extensive benefits. Previous sales experience is preferred but not required; confidence, communication, research ability, ambition, and willingness to learn are emphasized.

Sell audio branding services to businesses across New York, Florida, Canada, and the UK. Responsibilities include analyzing markets, sourcing qualified prospects, pitching the company’s audio branding concept to business leaders, and closing new-business opportunities. The role provides comprehensive sales training, tools, career progression, uncapped commission, bonuses, and leadership development opportunities.

Create high-volume call flow maps across cloud telephony platforms, produce client-facing technical presentations, and support pre-sales, implementation, and account management teams. Analyse system usage and performance, identify optimisation opportunities, provide technical consultancy, and document and train teams on telephony features. The role requires translating complex telephony configurations into practical solutions for technical and non-technical audiences while managing multiple priorities.

Provides administrative and technical support for bespoke audio branding services on client telephony systems. Responsibilities include uploading voicemail audio using Sound Pad, conducting client sound checks, configuring two-factor authentication, monitoring support tools and shared inboxes, and managing service cases. The role requires strong communication, organization, telephone skills, and familiarity with telecoms, support desks, SLAs, and ticket management.

Generate and qualify business opportunities by speaking with business leaders, identifying sales prospects, booking high-quality appointments, managing a pipeline, and achieving ambitious targets. The role offers uncapped commission, regular salary growth opportunities, structured training, coaching, personal development, and progression into senior sales or leadership.

Oversee quality assurance for client retention and product implementation functions. The role develops internal audit processes, reviews client communications and account management, analyzes quality data and trends, monitors inbox performance, tests CRM updates, establishes departmental targets, coaches teams, and implements process improvements. It also assesses at-risk client accounts to support retention and reduce revenue loss.

Conduct outbound B2B calls to business leaders, qualify prospects, book sales appointments, meet weekly and monthly targets, and develop a long-term sales career through structured training, coaching, and progression. The role is office-based in Chicago and offers uncapped commission with performance-based salary increases.

Makes outbound B2B calls to business leaders, generates opportunities, qualifies prospects, schedules appointments, meets sales targets, and receives structured coaching and training. The role offers uncapped commission, career progression, and a founding-team opportunity in PHMG’s new Tampa office. No prior sales experience is required.

Conduct outbound B2B calls to business leaders, generate sales opportunities, qualify prospects, book appointments, meet performance targets, and develop a long-term sales career through structured training, coaching, and progression.

Generate new B2B business by speaking with business leaders, identifying opportunities, booking high-quality appointments, managing a sales pipeline, and meeting ambitious targets. The role offers uncapped commission, structured training, daily coaching, rapid progression, and potential advancement into senior sales or leadership.

Manage a portfolio of Australian clients by resolving outstanding invoices, failed direct debits, and credit card payments. Build positive client relationships, handle payment queries, achieve KPIs, and collaborate with internal teams. The role requires strong customer service, communication, analytical, decision-making, attention-to-detail, and Microsoft Excel skills.

Designs, builds, and maintains scalable data pipelines, datasets, and platform solutions. The role focuses on Microsoft Fabric, data warehousing, lakehouse architecture, data integration, dimensional modelling, CI/CD, testing, monitoring, and reliability. It includes ownership of complex technical solutions, architecture contributions, collaboration with business teams, and mentoring other engineers.

Own the strategy, roadmap, performance, commercial model, client experience, and operational readiness of PHMG’s Cloud Telephony, AI Receptionist, and CCE products. Lead prioritization, adoption, retention, pricing, partner governance, launch readiness, performance reporting, and continuous improvement across Product, Tech, Client Success, Sales, and Technical Production.

Oversee internal quality assurance and audit activities for client retention and product implementation. Review client communications and account management, analyze data and trends, monitor response quality, test CRM updates, establish departmental targets, provide coaching, identify risks, and implement process improvements that strengthen client journeys and reduce revenue loss.

Leads PHMG’s transformation from Client Services to Partner Services, defining the target operating model, roadmap, client journey, value proposition, and performance measures. The role develops scalable service models, pilots commercial opportunities, and drives cross-functional change across client services, product, technology, data, operations, finance, sales, and commercial teams while influencing senior stakeholders.

Coordinates technical implementations and ongoing support for clients’ telephony systems. Responsibilities include remotely updating call flows and audio productions, scheduling field engineers and contractors, coordinating internal and external teams, and maintaining project cases and records in CRM systems. The role requires strong organization, communication, telephone support, and understanding of service-level agreements and ticket management.

Manage approximately 350 client accounts across the North American market, building lasting relationships, advising clients commercially and creatively, and coordinating audio and creative projects from concept to completion. Responsibilities include proactive client communication, cross-functional delivery, upselling, retention, account planning, performance monitoring, forecasting, and identifying growth opportunities.

Generate and qualify sales leads, participate in a three-month training program, meet performance targets, and pursue commission-based earnings. Must be competitive, energetic, and have sales experience; strong career growth and reward structure provided.