Jobs at PERGOLUX

Manage daily US e-commerce storefront operations, including site health checks, pre-release QA, Shopify promotions, discount logic, product catalog accuracy, and Google Merchant Center feeds. Analyze conversion, funnel, and site-speed KPIs using GA4 or Shopify Analytics, then recommend optimizations. Collaborate with regional, sales, marketing, and global digital teams across international time zones to resolve issues and coordinate campaign launches.

Own US sales performance and revenue growth across direct, B2B2C, and showroom channels. Lead, coach, and develop sales teams; establish KPIs and sales cadences; optimize conversion, pipeline, AOV, and productivity metrics; build dealer, installer, contractor, and showroom partnerships; scale sales processes; and collaborate cross-functionally to improve lead quality, partner growth, and customer commitments.

Owns the Operations team’s WMS, ERP, OMS, and integrations across e-commerce, carrier, and CRM platforms. The role gathers requirements, manages system changes from design through go-live, maps and documents cross-market operational processes, maintains SOPs and master data, drives automation with AI and low-code tools, and resolves cross-functional process issues. Based in Frankfurt, it requires regular visits to the Fulda warehouse.

Manage end-to-end purchase orders, supplier relationships, negotiations, supplier performance, and quality processes for manufactured products. Coordinate production and shipment readiness, track supplier KPIs, drive cost reductions, and support new product introductions. The role requires strong procurement judgment, knowledge of Incoterms and lead times, and organized ERP and spreadsheet management.

Manage an assigned accounting domain across international entities, ensuring accurate postings, reconciliations, compliance, and documentation. Use Odoo for journal entries and multi-currency transactions, support month-end close and tax compliance, monitor regulatory changes, and guide Associate Accountants. The role requires at least three years of international accounting experience, knowledge of accounting standards, cloud ERP familiarity, and strong English communication skills.

Own the US performance marketing strategy and profitable growth across the full customer journey. Lead the local marketing team, manage diversified paid and upper-funnel channels, optimize media allocation, and oversee measurement across CAC, ROAS, LTV, attribution, and contribution margin. Partner with creative, brand, agency, country, and global leadership teams on forecasting, planning, launches, and growth initiatives while developing high-consideration customer acquisition, nurturing, conversion, and retention strategies.

Manage warehouse fulfillment operations for the Montclair facility, including WMS and order-system updates, inbound and outbound capacity planning, 3PL coordination, logistics workflow scheduling, quality-control improvements, final truck-loading checks, and automated customer shipping communications. The role also maintains warehouse process knowledge and collaborates with Customer Success to improve response times and order information accuracy.

Own end-to-end talent acquisition across the company, including proactive sourcing, candidate engagement, outreach, talent-pool development, hiring-manager partnership, recruitment reporting, and career-event representation. The role supports diverse functions including technology, marketing, sales, and operations, requiring strong sourcing expertise, communication skills, business understanding, and fluency in English. German, ATS/HRIS familiarity, and experience with recruiting platforms are advantageous.

Convert inbound inquiries into sales through showroom consultations, phone, chat, and email. Generate quotes, follow up with prospective customers, nurture leads, and complete orders. The role requires strong customer communication, sales motivation, confidence, understanding of buying behavior, and comfort using the phone. Saturday shifts are scheduled to support weekend consultations and maximize sales opportunities.

Own and architect marketing and storefront analytics systems, including metric definitions, single sources of truth, multi-touch attribution, marketing mix modeling foundations, semantic models, and data health metrics. Partner with marketing, storefront, and leadership teams to improve acquisition measurement, budget allocation, data quality, and decision-making across international markets.

Supports global financial reporting, budgeting, forecasting, variance analysis, KPI reporting, liquidity planning, and cash-flow forecasting. The role enhances controlling processes, standardized reporting structures, and financial tools while contributing to strategic planning during international expansion. It requires strong Excel and Lucanet proficiency, analytical ability, and knowledge of accounting standards such as HGB or IFRS.

Convert customer inquiries into sales through showroom consultations, phone, live chat, and email. Provide personalized quotes, follow up with prospective buyers, and guide customers through purchasing decisions. The role includes scheduled Saturday consultations, high-volume inbound communication, outbound lead nurturing, and collaboration within a fast-paced e-commerce environment.

Convert inbound, high-intent leads into sales through consultative consultations for pergolas and accessories. Set appointments, manage the Derbyshire showroom, coordinate orders throughout the sales cycle, and identify upselling and cross-selling opportunities. Track performance and customer records in HubSpot CRM, monitor market trends and competitors, and support events and customer showcases. Collaborate with marketing, product experts, and international sales teams to deliver a strong customer experience.

Own organic social and localized content for the Scandinavian market. Responsibilities include adapting global content strategies, managing Instagram and TikTok communities, localizing blogs and onsite content, performing light SEO, quality-checking local-language content, coordinating influencer campaigns, briefing creators, tracking performance, and repurposing user-generated content.

Manage full-cycle recruitment for Americas-based roles, from intake through negotiation. Partner with leaders on sourcing channels, salary benchmarking, market validation, and hiring timelines. Build dashboards and reports to analyze application volume, funnel performance, source quality, and candidate experience. Provide data-driven insights to improve recruitment effectiveness in a global matrix organization.

Own end-to-end launches and product upgrades across global markets. Coordinate Product Development, suppliers, Supply Chain, Ecommerce, Marketing, Sales, Compliance, and country teams to achieve launch readiness. Manage milestones, dependencies, risks, quality gates, documentation, inventory, Shopify setup, training, testing, and go/no-go decisions. Improve launch processes through retrospectives, risk tracking, SKU transitions, and installation manual quality improvements.

Own global eCommerce storefront initiatives from discovery through launch and optimization. Define product scope, requirements, metrics, and UX solutions; conduct research and usability testing; create wireframes, prototypes, copy drafts, and specifications; coordinate development delivery, QA, releases, and rollbacks; and use analytics, A/B testing, and experimentation to improve conversion and storefront performance.

Own the global commercial performance and growth strategy for PERGOLUX’s tailormade pergola category. Drive revenue, conversion, contribution margin, pricing, product presentation, UX, promotions, bundles, upsells, and channel experiments across international Shopify markets. Use funnel analytics and customer insights to remove commercial bottlenecks, inform product development, and enable local sales teams through playbooks, training, objection handling, and pricing guidance.

Own end-to-end UX and UI design for global e-commerce customer journeys, from discovery and problem framing through prototyping, validation, and handoff. Lead a mobile-first website redesign, improve product education and conversion, use research, analytics, and usability testing to guide decisions, and build a lightweight design system. Collaborate with Product, Engineering, Content, Marketing, and commercial teams to balance user needs, business goals, and technical constraints.

As a Junior Inbound Sales Representative, you'll manage warm inbound leads, conduct consultations, present products, and collaborate with teams to ensure seamless sales processes.