Jobs at PeoplePartners BPO

Configure and optimize Salesforce, develop automated Flows, troubleshoot integrations and data discrepancies, improve data quality, and translate business requirements into functional solutions. The role supports APIs, webhooks, payment and billing workflows, UAT, deployments, documentation, and continuous process improvements while collaborating with Finance, Membership, Education, and other stakeholders.

Develop and maintain competency-based training and assessment resources for an Australian RTO. Create assessment tools, marking guides, and competency mapping documents; support validation, audits, compliance, and continuous improvement under the Standards for RTOs 2025. Manage LMS content, develop SCORM-compliant e-learning, identify compliance risks, and collaborate with trainers and stakeholders in a fully remote environment.

Coordinate education and product development projects by managing ClickUp workflows, tasks, dependencies, milestones, timelines, risks, KPIs, and stakeholder communications. Maintain SOPs and process documentation, provide project reporting, support ticket management, assist teams with ClickUp, and recommend workflow improvements. The role requires experience in project coordination, vocational education, registered training organizations, and education product development.

Leads QA delivery across Agile sprints and releases, combining hands-on functional, integration, exploratory, regression, and automated testing with team leadership. Coaches Test Analysts, improves automation coverage, investigates defects across UI, APIs, databases, and backend services, and implements risk-based testing practices. Collaborates with Product, Business Analysis, and Engineering teams on requirements, defect triage, quality risks, and release readiness. Also evaluates AI-assisted testing tools and drives continuous QA process improvement.

Supports print advertising campaigns through deployment by cleaning, validating, reconciling, and organizing large datasets and mailing files. Coordinates vendors, timelines, budgets, and deliverables; maintains marketing databases and documentation; prepares campaign reports; and handles stakeholder data requests. The role requires strong Excel skills, attention to detail, data-quality judgment, organization, and independent problem-solving. This is a remote, night-shift, eight-week contract with potential extension.

Manage paid media campaigns from setup through optimization, budget management, monitoring, testing, and reporting. Analyze advertising KPIs, conduct audience and competitor research, identify efficiency improvements, and provide actionable recommendations. The role requires hands-on experience with Meta Ads Manager, Google Ads, GA4, spreadsheets, campaign analytics, A/B testing, and collaboration with remote marketing teams.

Designs and develops interactive e-learning experiences using Articulate, multimedia, storyboards, LMS, and SCORM. Transforms subject matter expert content into effective digital learning, writes instructional and audio/video scripts, conducts usability testing and QA, and ensures accessibility, visual, copyright, and quality standards. Collaborates with stakeholders to deliver projects on time, improves existing learning programs, supports implementation and handover, and recommends instructional and learning technology enhancements.

Own B2B outbound and account-based marketing campaigns across email and LinkedIn. Research and segment target accounts, create personalized messaging and sequences, manage automations and CRM hygiene, qualify prospects, and coordinate Sales handoffs. Analyze campaign performance, buyer behavior, deliverability, and downstream outcomes to optimize targeting, messaging, and conversion. Apply AI to research, personalization, campaign development, and workflow improvement.

Processes accounts payable and receivable transactions, including invoices, payments, receipts, reconciliations, GST coding, collections support, expense processing, and supplier and customer queries. Maintains accurate finance records, investigates discrepancies, supports audits, meets recurring deadlines, and identifies process improvements while working independently in a fully remote environment.

Manage complex staff rosters for an Australian NDIS client, including shift allocations, replacements, reallocations, last-minute changes, stakeholder communication, reporting, and compliance records. The role also supports recruitment administration, monitors rostering efficiency, improves workflows, and maintains service continuity while managing competing priorities independently.