Search the 5 jobs at People.ai

The Senior Customer Success Manager at People.ai acts as a trusted advisor for enterprise and mid-market customers, overseeing account planning and success strategies. The role focuses on driving customer adoption by identifying expansion opportunities and ensuring measurable outcomes. Key responsibilities include maintaining relationships, executing engagement strategies, and collaborating with internal teams to optimize customer success and retention.

The Senior Consultant for Customer Success at People.ai is responsible for ensuring successful customer activation, implementation, and adoption of the company's solutions. This role involves leading discovery processes, delivering training, building relationships with key stakeholders, serving as a trusted advisor, and collaborating across teams to enhance customer experience and drive business outcomes.

As a Strategic Account Executive, you will sell high-value deals to C-Suite executives, collaborate across functions for sales strategies, and engage in team selling while maintaining high activity levels and a value-based sales approach.

The Technical Success Engineer will provide first-line technical support for customers using the AI data platform. Responsibilities include analyzing technical issues using SQL and Python, documenting investigations to help engineering teams, identifying process improvements, and fostering customer relationships to promote efficient case resolution.

As a Senior Software Engineer at People.ai, you will enhance user experiences by collaborating with various teams to build web applications and features. Your role includes documenting design choices, ensuring quality through testing, and rolling out features while promoting best practices in software development.