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As an IT Support Engineer, you will provide support for IT equipment and services, focusing on customer satisfaction. Responsibilities include OS deployment and support (Mac/Windows/Linux), troubleshooting LAN issues, systems administration, hardware asset management, and mentoring junior technicians.
The Senior Manager of Support Knowledge and Content at Peloton will lead initiatives to enhance member support services through effective knowledge management. This includes overseeing internal knowledge bases, developing strategic content delivery, and fostering cross-functional collaboration to improve member experience and optimize service delivery.
As an Analytics Engineer at Peloton, you will build and maintain data models and infrastructure, ensuring data quality through monitoring and troubleshooting pipelines. You will work closely with stakeholders to develop Looker dashboards and documentation while promoting best practices within the team.