Jobs at Pearly

Own the customer support queue, respond to and troubleshoot customer issues, escalate technical or integration problems, identify recurring patterns, improve ticketing processes, create knowledge resources, and communicate product, account health, and upsell insights across teams.

Lead Pearly's Data & Analytics product: own customer-facing dashboards, internal insights, data architecture, predictive/AI features, and new data products. Drive discovery with finance and RCM leaders, partner cross-functionally, and translate data into monetizable, decision-grade products and roadmaps.

Own the full enterprise/mid-market sales cycle for a dental-focused SaaS revenue cycle automation product: prospect, demo, run pilots, negotiate and close multi-stakeholder deals, build ROI cases, maintain CRM pipeline, and partner with Customer Success for rollout and expansion.