Teams at Paytm

Manage end-to-end ESOP administration including grants, vesting, exercises, lapses, cancellations, and exits. Maintain accurate equity records, coordinate with Finance/Legal/Payroll/vendors, prepare documentation and communications, ensure compliance and tax/accounting accuracy, respond to employee queries, generate MIS reports and dashboards, conduct audits/reconciliations, and identify automation opportunities to improve ESOP processes.

Handle outbound/inbound caller collections for assigned branches and products, meet collection targets, ensure legal and code-of-conduct compliance, monitor agencies and in-house collectors for fraud, address client queries, and develop repayment plans.

Lead finance control and governance activities: enforce SOPs, identify and remediate control gaps, manage critical reconciliations (bank, GL, settlement, suspense), oversee SAP and ERP controls including SoD and access, support audits and compliance, drive automation and process improvements, produce Finance Control MIS, and coordinate cross-functionally.