Jobs at Payscale

Own the strategy, roadmap, backlog, and delivery of benchmarking product features. Partner with engineering, data science, design, customers, and marketing to validate concepts, prioritize work, prototype with AI-assisted tools, ship impactful features, define success metrics, and drive adoption. The role requires strong product judgment, technical fluency, customer empathy, communication, analytical thinking, and experience delivering B2B SaaS products.

The Senior Financial Analyst will support FP&A through forecasting, financial analysis, scenario modeling, monthly close, and cross-functional business partnering. Responsibilities include analyzing SaaS metrics such as ARR, bookings, pipeline, renewals, upsell, and churn; improving financial operations and data accuracy; leveraging AI to automate workflows; using Adaptive Insights; and developing actionable recommendations and financial strategies.

Leads a team of Renewal Managers responsible for customer retention, renewal revenue, forecasting, negotiations, and churn-risk management. Coaches team members, oversees complex escalations, ensures accurate Salesforce records and renewal documentation, and partners with Customer Success, Account Management, Finance, Legal, Deal Desk, and Operations. The role also improves renewal workflows, playbooks, reporting, and contract-term strategies while maintaining commercial discipline and customer relationships.

Manage complex client compensation engagements, including benchmarking, market pricing, salary structure design, job architecture, leveling, compensation strategy, policy documentation, and communications training. Advise senior client stakeholders using compensation data and tailored recommendations. Lead cross-functional collaboration, support revenue and renewal activities, mentor teammates, and improve service delivery processes.

Own the full renewal lifecycle for strategic enterprise accounts, including risk assessment, forecasting, procurement processes, negotiations, multi-year agreements, and closing. Partner with Customer Success, Account Management, Legal, Finance, and Deal Desk to protect recurring revenue and identify expansion opportunities. Maintain pipeline accuracy and execute save strategies for at-risk accounts while navigating complex Fortune 500–1000 buying cycles.

Lead global software implementation projects across the UK, Canada, North America, and Australia. Own end-to-end project plans, timelines, budgets, quality, reporting, risks, issues, dependencies, and mitigation plans. Manage stakeholders and geographically distributed teams, drive successful delivery and change management, and contribute to continuous improvement initiatives, process enhancements, project community activities, and best-practice sharing.

Manage enterprise customer accounts and drive revenue growth through renewals, upsells, and retention. Own the sales cycle from lead generation through contract execution, develop territory business plans, maintain Salesforce pipeline forecasts, present business value to HR and C-suite stakeholders, and collaborate with SDRs and internal partners to exceed sales quotas and customer satisfaction goals.

Own the strategy and roadmap for a core compensation benchmarking product. Lead AI-assisted prototyping, prioritize backlogs, guide cross-functional delivery with engineering, data science, and design, and align stakeholders on investments and timelines. Develop business cases, monitor competitive intelligence, shape packaging and positioning, and support go-to-market efforts. The role requires strong technical fluency, product judgment, communication skills, and experience delivering measurable business outcomes.

Lead strategic product marketing for a product area: define positioning, messaging frameworks, GTM and launch strategy, leverage AI for market and competitive intelligence, drive cross-functional alignment with Sales/Product/CS, influence pricing and revenue strategy, mentor team members, and measure market impact against business KPIs.

Lead and coach a team of Mid Market Account Managers to drive retention, upsell and cross-sell ARR. Own forecasting, pipeline reviews, quota attainment, account mapping, territory planning, and deal strategy. Collaborate with demand gen, customer success, finance, legal, and deal desk to optimize campaigns, ensure client health, structure amendments, and meet expansion ARR targets.