Jobs at Payscale

The Account Manager I role focuses on revenue expansion in existing accounts, driving growth through upselling and cross-selling, while engaging with customers and collaborating across teams to maximize customer value.

Provide day-to-day administration for compensation, benefits, and leave programs: field Tier-1 inquiries, process enrollments/changes, maintain job and range data, support merit/promotions, reconcile invoices, coordinate vendors, and prepare data for reports under analyst/head guidance.

Payscale seeks a Senior QA Engineer to review requirements, collaborate with development, execute test plans, and enforce QA best practices.

Manage end-to-end customer renewals for an assigned book of business, proactively engaging customers to secure timely contract renewals, identify upsell/downsizing opportunities, resolve renewal-related concerns, coordinate with account teams on documentation, and maintain accurate CRM records and customer contact data.

As a Senior Sales Development Representative, you will qualify leads, collaborate with Account Executives, and maintain communication with potential buyers while achieving pipeline goals.

The Senior Manager, FP&A will improve financial operations, conduct analysis, drive strategy aligned with company growth, and take part in monthly close processes. The role requires strong analytical skills, relationship building, and the ability to communicate financial insights effectively.

Manage and deliver benchmarking projects: facilitate client kickoffs, analyze job descriptions and pay data to determine market pricing, assign and oversee junior specialists, handle client communications, and support prospect benchmarking and urgent client requests to ensure accurate, timely deliverables.

As a Sales Development Representative, you will help drive interest in Payscale's solutions by qualifying leads, researching potential clients, and effectively communicating value propositions to decision makers. You'll collaborate with Account Executives and maintain records in sales tools, all while developing sales skills through training and feedback.

Lead strategic product marketing for a product area: define positioning, messaging frameworks, GTM and launch strategy, leverage AI for market and competitive intelligence, drive cross-functional alignment with Sales/Product/CS, influence pricing and revenue strategy, mentor team members, and measure market impact against business KPIs.

The Account Executive will drive sales by developing relationships with mid-market companies, qualifying leads, and collaborating with Sales Development. Responsibilities include prospecting, overcoming objections, and maintaining records of sales activities.

Design, implement, and maintain performant, available, and secure database systems. Administer and optimize PostgreSQL and MariaDB, manage replication and Pgpool-II, develop stored procedures, tune SQL, automate deployments, create runbooks, support dev teams and on-call incident response, and collaborate across product and engineering teams.

The Manager of Customer Support leads a team delivering high-quality technical support to customers, oversees operations, and ensures effective issue resolution.

Lead end-to-end program management for concurrent Information Security, IT/infrastructure, and Enterprise AI initiatives. Build and maintain project plans, RACI matrices, dashboards, and executive reporting; identify and mitigate risks; coordinate cross-functional working sessions; track action items and metrics; and drive follow-through to deliver programs on schedule.

Support Payscale's SMB and mid-market customers post-sale through renewal to drive product adoption and value. Respond to high-volume inbound requests via email and Zoom, act as a product and compensation expert, leverage Gainsight to manage tasks, collaborate with onboarding/support/renewal teams, and represent the voice of the customer across Product and Support.

The Solutions Consultant will advise customers on compensation data usage, manage market pricing strategies, and translate data insights into actionable strategies for HR and Finance leaders.

Support and maintain GRC programs including data and system classification, vendor security assessments, SOC 2 audit coordination, policy lifecycle management, and remediation of control gaps across technical and business stakeholders.

Design, build, and operate full-stack SaaS features: React front-ends, Node.js/TypeScript backends, REST APIs, and PostgreSQL data models. Own cloud infrastructure, CI/CD, containerized deployments, monitoring, and production debugging. Collaborate in Agile teams, reduce technical debt, write tests, and incorporate AI-assisted development workflows to improve engineering productivity.

Lead and coach a team of Mid Market Account Managers to drive retention, upsell and cross-sell ARR. Own forecasting, pipeline reviews, quota attainment, account mapping, territory planning, and deal strategy. Collaborate with demand gen, customer success, finance, legal, and deal desk to optimize campaigns, ensure client health, structure amendments, and meet expansion ARR targets.

Process sales and renewal requests to create and send Quotes, Order Forms, and contracts using Salesforce CPQ and DocuSign. Coordinate approvals with Finance, Legal, Customer Success, and Salesforce Operations, maintain SLAs, and improve deal desk processes and documentation.

Sell Payscale's enterprise compensation SaaS to companies with 1,000+ employees. Manage full sales cycle, build pipeline, collaborate with SDRs and marketing, meet $1M+ quota, maintain CRM records, and close high-velocity enterprise deals with HR and compensation decision-makers.