As a Help Desk Technician, you will provide technical support for customer inquiries, troubleshoot issues, and collaborate with teams to enhance user experience. You'll also contribute to process improvements and advocate for customer feedback.

Lead and scale a global customer support organization covering B2C and B2B. Own day-to-day operations, SLAs, ticketing workflows, workforce planning, and cross-functional escalation to Product/Engineering. Build high-performing teams, set KPIs, implement scalable processes, and use data to reduce ticket volume and improve customer experience.

The Sales Manager will lead business development in the commercial laundry sector, focusing on consultative sales and relationship management to drive revenue.

The Customer Success Manager oversees customer onboarding, retention, and growth. They ensure effective product adoption and act as the voice of the customer, advocating for improvements based on feedback.

The Account Executive is responsible for driving new business and managing relationships within unattended markets. They handle sales cycles from lead generation to close and work with customers to modernize payment systems.

The Senior Technical Support Specialist resolves complex technical issues, supports Tier 1/2 teams, collaborates cross-functionally, and drives process improvements while maintaining high service standards.

The Technical Support Specialist T2 handles escalated technical issues, collaborates cross-functionally, and improves support processes to enhance customer experience.

The IT Administrator will manage IT operations, support global teams, ensure system security and compliance, and enhance IT processes for efficiency.

The Staff Accountant will support daily financial operations, process payments, manage invoices, assist with tax filings, and maintain accurate accounting records.