Jobs at Payoneer

Partner with regional business leaders and hiring managers to manage full-cycle recruitment, including intake, sourcing, screening, interviews, offer negotiation, and onboarding coordination. Build diverse talent pipelines, strengthen employer branding, provide market insights, track recruitment metrics, manage candidate experience, and improve hiring processes using Greenhouse and LinkedIn analytics.

Lead the design, development, and deployment of scalable backend systems. Drive architecture, modernize legacy platforms, support migrations, improve reliability and performance, monitor production systems, resolve critical issues, uphold engineering practices, conduct code reviews, and mentor teammates while collaborating with cross-functional teams.

Manage and grow assigned customer accounts, identify upsell opportunities, execute campaigns, improve adoption and conversion, maintain client relationships, monitor customer satisfaction, resolve operational issues, and collaborate cross-functionally to support customer needs and business growth.

Lead Payoneer’s LATAM Customer Success organization, owning retention, adoption, expansion, renewals, and regional performance. Develop and execute localized lifecycle and growth programs, adapt global CS frameworks, manage KPIs and operating cadences, resolve escalations, influence global stakeholders, and represent LATAM customer needs. Build executive relationships and hire, coach, and scale a high-performing regional team across SMB and strategic accounts.

Own the LATAM customer success strategy, including retention, adoption, expansion, onboarding, renewals, and regional growth programs. Lead KPI accountability, operating cadences, executive reporting, escalations, and cross-functional alignment with global teams. Build and coach the regional Customer Success organization, represent LATAM priorities globally, and manage strategic customer relationships. The role requires hands-on execution, data-informed program development, and deep LATAM market expertise.

Provides technical leadership across backend engineering, defining architecture for scalable, secure, resilient distributed financial systems. Drives engineering standards, reliability, observability, security, and operational readiness across multiple teams. Partners with engineering, product, security, infrastructure, and data stakeholders; mentors senior technical leaders; and leads cross-functional initiatives. Promotes AI-first engineering through LLMs, agentic workflows, MCP, automation, and intelligent developer tooling.

Drive APAC and China operational excellence by coordinating go-to-market strategies, optimizing operational funnels through data analysis, monitoring digital market trends, translating local insights into product requirements, and evaluating payment-industry partners. The role collaborates with product, GTM, and local operations teams, leads cross-functional initiatives, and supports vendor negotiations. Fluency in English and either Japanese or Vietnamese is required. This is a full-time, onsite position in Shanghai.

Drive customer acquisition and market penetration across LATAM by prospecting, qualifying, pitching, negotiating, and onboarding B2B and SMB clients. Manage a high-value sales funnel, develop territory coverage and go-to-market plans, achieve client and GMV targets, build strategic stakeholder relationships, and collaborate cross-functionally. The role also involves leading a team while managing individual sales targets and engaging senior executives.

Own growth and demand generation across LATAM markets. Lead cross-functional projects from research through execution, partner with acquisition agencies and sales teams, develop deep product and market expertise, and translate ambiguous briefs into measurable marketing plans and experiments. The role requires a business-minded, analytical marketer with strong project leadership skills and at least five years of experience in fast-paced, data-driven technology companies.

Leads an eight-person SDR team across EMEA, setting prospecting targets, coaching messaging and objection handling, and driving qualified pipeline generation. Owns account selection, campaign planning, KPI reporting, qualification standards, onboarding, training, CRM usage, and forecasting. Partners with Business Development Managers and sales leadership to improve productivity, conversion rates, and revenue contribution through data-driven optimization, automation, and scalable outbound processes.

Own new-business acquisition among SMB and mid-market exporters by building outbound pipelines, engaging founders and executives, closing new accounts, and exceeding customer acquisition and GMV targets. The role requires prospecting, networking, events, competitive deal execution, forecasting, territory development, and supporting go-to-market strategies for new customer segments in payments and fintech.

Supports APAC finance operations through month-end closing, financial analysis, general ledger and balance sheet review, payments, reconciliations, audit support, payroll assistance, and accounting inquiries. The role also contributes to finance transformation, process improvements, controls, and risk assessments. Requires accounting knowledge under US GAAP or IFRS, ERP and Excel proficiency, vendor payment experience, and strong English and Chinese communication skills.

Owns operations-related escalations from Sales and Customer Success teams, managing cases end to end and communicating with stakeholders. Handles KYC and account approval tickets, identifies escalation trends, coordinates root-cause resolution, flags high-risk cases, and improves escalation processes while maintaining compliance and customer satisfaction.

Provides legal advice and regulatory strategy for Payoneer’s payments and financial services operations across Ireland, the UK, and Europe. Responsibilities include analyzing evolving regulations, advising management, compliance, finance, marketing, and business teams, maintaining regulator relationships, coordinating with outside counsel, and supporting new service development.

Senior FP&A role combining advanced financial modeling, SQL-based ETL, and BI dashboarding to support global GTM teams. Build automated reports, transform operational data into decision-ready datasets, analyze revenue/OPEX trends, assess ROI of GTM investments, support month-end processes, and partner with regional business teams to shape forecasts and strategic decisions.

Support onboarding and activation of SMB customers through telesales outreach, follow-ups, CRM-managed communications, and assistance with KYC and payment-related processes. Guide customers toward completing onboarding and making their first funded transaction, resolve operational issues, introduce relevant products, maintain high-volume outreach, and coordinate with sales and operations teams to improve conversion outcomes.

Lead and execute customer success strategies for high-value B2B clients across regions. Own onboarding, escalations, retention, and account expansion by partnering with sales and product. Use customer feedback and KPIs to drive product adoption, improve processes, and increase revenue through upsell/cross-sell. Build and enable CSM teams with playbooks, training, and data-driven insights.

Own the architecture and implementation of a regulated bank’s transactional core, including ledger, stablecoin issuance, reconciliation, event messaging, APIs, and microservices. Lead backend engineers, establish engineering standards, integrate sanctions screening, and ensure resilience, observability, auditability, and regulatory readiness. Partner with SRE and Security teams on multi-region availability, IAM, key management, and threat modeling while supporting UAT and external control validation.

Leads the company’s risk-based AML and CTF program in China. Responsibilities include developing policies, risk assessments, monitoring strategies, sanctions screening, customer risk methodologies, AML system implementations, high-risk onboarding and STR approvals, regulatory reporting, PBOC examinations, audits, remediation, and senior management reporting. Provides AML advisory guidance across KYC, CDD, EDD, UBO identification, transaction monitoring, and sanctions compliance.

Supports digital marketing execution through website journey and form optimization, content development, GenAI-powered localization, and automated WeCom, email, and SMS campaigns. The intern will contribute to conversion funnel optimization, user experience improvements, market research, and data-driven marketing operations targeting China audiences.