Jobs at Payoneer

Support affiliate and partner onboarding, enablement, and lifecycle operations. Maintain partner data, run performance dashboards and reports, identify process improvements, coordinate cross-functional issue resolution, and help scale playbooks to drive partner acquisition, activation, and long-term success.

Handle end-to-end customer interactions across phone, chat, and email; run targeted outbound campaigns to drive product adoption and retention; identify upsell/cross-sell opportunities; own escalations and complex cases; collaborate with Marketing and internal teams to improve customer lifecycle and meet operational and commercial KPIs.

Perform end-to-end KYC reviews for Japan and Korea customers: verify documentation, conduct ongoing due diligence, assess risk, approve/decline onboarding, escalate complex cases, collaborate with Customer Care, Risk, and Compliance, and identify process improvements to enhance efficiency and localized customer experience.

Lead workplace operations for Americas and Europe from NYC, managing teams, vendors, budgets (Opex/Capex), space-utilization strategy using occupancy/badge data, and delivering employee experience, hospitality, and reporting with advanced Excel analysis.

The Frontend Engineer will develop modern web applications, enhancing user experiences and collaborating with design and product teams, ensuring high UI standards.

The Senior Checkout Manager drives growth by managing KPIs, engaging with stakeholders, supporting pricing and strategy discussions, and representing Checkout in meetings.

The Senior Growth Marketing Manager is responsible for developing and executing growth marketing strategies to enhance client loyalty, drive upsell, and build brand influence for SME clients.

The Business Development Representative will engage and build relationships with potential customers globally, seek new business opportunities, and nurture leads through proactive outreach and research. They will support sales efforts by setting up meetings and ensuring effective communication between prospects and account executives.

The AI/ML Developer will design, train, and deploy AI models, collaborating with various teams to ensure scalable solutions while maintaining quality and evaluating model performance.

The Senior Software Engineer role involves developing features, using AI tools for coding, mentoring engineers, and enhancing code quality at Payoneer.

Own full-funnel lifecycle for Payments and Workforce Management partnerships: source and close partners, lead onboarding and technical enablement, create partner collateral and playbooks, and scale programs through governance, training, and performance tracking (MBRs/QBRs).

Partner with customer journey teams across the Americas to analyze processes and data, design and implement operational improvements, manage cross-functional projects, identify automation opportunities, and define measurement frameworks to improve customer journeys and operational efficiency.

Manage and grow a large portfolio of mid-tier SMB accounts through outbound engagement, lifecycle automation, and targeted commercial strategies. Own pipeline creation, upsell/cross-sell, retention, and deal execution while coordinating with product, marketing, operations, risk, and support. Use data to identify opportunities, drive product feedback, run educational initiatives, and represent Payoneer externally to expand market penetration.

The Global Payments Flow Strategist at Payoneer will document funds flows, ensure compliance, support licensing activities, and partner cross-functionally to maintain regulatory standards.

Lead backend design, architecture, development, and production deployment of scalable microservices. Build reliable services consumed by other teams, improve engineering practices, mentor peers, monitor production, and resolve critical issues while collaborating with Product, DevOps, and cross-functional stakeholders.

Manage a portfolio of strategic customers to drive retention, renewals, and expansion. Build executive relationships, deliver QBRs, execute account growth plans, track customer health in CRM, and collaborate cross-functionally to achieve customer outcomes and revenue targets.

The Senior Analyst in TPRM monitors third-party vendors financially, analyzes contracts, manages vendor intake, and supports due diligence activities.

The Product Manager will lead customer-facing product initiatives, ensuring execution of high-visibility projects, collaborating globally, and advocating for customer needs to enhance business operations.

Acquire and onboard SMB and Mid-Market customers (exporters of services), build and maintain a lead funnel, pitch Payoneer solutions to Founders/CXOs, hit monthly client and GMV targets, define GTM for new segments, run below-the-line acquisition activities, and represent Payoneer in industry forums.

Own day-to-day operations for pricing and packaging processes, manage requests, validate inputs, coordinate approvals, and track analytics for performance improvement.