Jobs at Pathward

Develops and maintains financial models, dashboards, and data workflows supporting loan sales and balance sheet optimization. Analyzes pricing, valuation, portfolio impacts, funding costs, capital usage, credit risk, liquidity, and transaction outcomes. Builds ROA, forecasting, cash flow, profitability, and scenario models; integrates loan-level data using Power BI, SQL, and data-integration tools. Establishes reporting and governance standards, evaluates transaction alternatives, tracks performance, and presents recommendations to management and governance committees.

Supports and improves applications and infrastructure across the technology stack. Responsibilities include analysis, design, development, testing, configuration, administration, troubleshooting, and IT support. Collaborates with stakeholders, evaluates technologies, builds test data, maintains documentation and standards, ensures security and quality, analyzes risks, and assists other IT teams. Requires a bachelor’s degree or equivalent experience and typically three or more years of experience.

Reviews partner marketing materials for compliance with company, payment network, and regulatory guidelines. Collaborates with legal, compliance, and network operations teams; manages program submissions, partner self-approval processes, and implementation tasks. Trains partners on submission tools, conducts compliance reviews, documents findings, remediates issues, maintains service levels and quality scores, and supports enterprise projects.

Develops, tests, documents, maintains, and enhances software solutions using established design principles and development practices. The role addresses defects, security vulnerabilities, and performance improvements; participates in requirements analysis, planning, and user story development; documents standards and changes; and collaborates with and mentors software engineers. Work involves .NET technologies, source control, software development lifecycle practices, and potentially Azure or AWS cloud development.

Develops, tests, documents, enhances, and maintains software solutions using established design principles and technical standards. Reviews systems, resolves defects, remediates security vulnerabilities, improves performance, analyzes user stories, and implements business solutions. Participates in software development processes, stays current with technology, mentors engineers, and helps plan and prioritize team development work.

Develop and maintain software solutions across the full development lifecycle, including design, coding, testing, documentation, system enhancements, security remediation, performance improvements, and user story analysis. Collaborate with development teams to solve business problems using .NET technologies and software engineering best practices. Participate in Agile or Lean processes, document changes, and maintain current knowledge of tools, technologies, and industry standards.

Performs daily banking operations and funds movement activities involving ACH transactions, checks, wire transfers, exception management, and account reconciliations. Identifies operational risks, supports internal controls and regulatory compliance, researches transaction inquiries, and prepares operational reports. The role requires strong organization, attention to detail, communication skills, a high school diploma, and typically less than one year of related experience.

Leads end-to-end fraud operations, including Level 1 alert operations, Level 2 investigations, fraud intelligence, queue management, escalations, service levels, and operational risk response. Manages subordinate managers, establishes investigative and documentation standards, monitors KPIs and KRIs, supports audits and OCC examinations, and partners on detection, controls, quality assurance, and regulatory referrals. Drives continuous improvement while developing fraud operations talent and ensuring examination-ready execution.

Reviews and investigates fraud alerts, monitoring reports, and cases across accounts, cards, transactions, devices, and relationships. Identifies fraud patterns, documents findings, takes card actions, escalates suspicious or urgent activity to BSA/AML Operations, and maintains regulatory, quality, production, and SLA standards. Handles fraud-related cardholder calls and records all activity in Actimize and tracking spreadsheets.

Prepares and electronically files Suspicious Activity Reports and Currency Transaction Reports with FinCEN. Drafts examiner-ready SAR narratives, conducts continuing-activity reviews, validates CTR data, manages exemptions, maintains filing evidence, coordinates with investigations teams, and identifies filing trends. Ensures regulatory accuracy, completeness, and deadline compliance while supporting audits and examinations.

Conduct complex, high-risk AML, sanctions, and fraud investigations across multiple accounts, entities, and products. Analyze transactional, KYC/CDD, and open-source data; prepare defensible SAR narratives and continuing activity reports; support OFAC, PEP, and 314-related investigations. Identify systemic risks, respond to quality reviews, support regulatory examinations and audits, and coach less-experienced analysts. Collaborate with compliance, legal, fraud, sanctions, AML, and technology teams while improving investigative procedures and standards.

Investigates and documents suspicious activity monitoring cases within a bank’s BSA/AML and sanctions operations program. Responsibilities include enhanced due diligence, SAR referrals, CTR accuracy, regulatory inquiries, case queue management, risk assessments, quality reviews, root cause analysis, policy support, and feedback on transaction-monitoring rules. The role collaborates with compliance, analytics, technology, assurance, and program management teams to maintain effective, risk-based financial crime controls.

Prospect, qualify, and close new commercial finance accounts focused on working capital. Build referral networks, present financial products, manage sales pipelines, negotiate profitable deals, collect borrower information for underwriting, and meet volume, margin, fee, and cross-sell targets. Maintain customer and partner relationships, monitor competitors, collaborate across departments, support marketing initiatives, and contribute to portfolio growth and retention.

Leads the BSA/AML Program Office, overseeing compliance governance, committee coordination, Board and executive reporting, program strategy execution, staffing and capacity planning, vendor engagements, financial tracking, and team development. The role consolidates program data, identifies risks and resource constraints, coordinates regulatory and audit responses, and ensures BSA/AML initiatives progress from decision through execution. It requires hands-on financial crimes compliance expertise, leadership experience, and advanced Excel and PowerPoint proficiency.

Provides administrative and analytical support to management, including calendar management, travel arrangements, Microsoft Office assistance, document handling, research, data analysis, reporting, and cross-department coordination. Coordinates executive events and may oversee office operations such as space planning, supplies, vendors, and compliance. The role requires onsite work at one of several specified company locations.

Supports BSA/AML program delivery through requirements gathering, process documentation, intake and prioritization, project coordination, quarterly planning, roadmap reviews, and delivery tracking. Maintains Azure DevOps boards, develops Power BI reporting and dashboards, tracks milestones, risks, dependencies, testing, and key deliverables, and provides executive updates. Partners with business and technology teams to align priorities, forecast timelines, support capacity planning, and improve program execution.

Leads BSA/AML suspicious activity monitoring case operations, including investigations, dispositions, escalations, SAR referrals, CTR compliance, regulatory responses, metrics, board reporting, root cause analysis, rule tuning, governance, and team development. Oversees managers and investigative teams while partnering with compliance, technology, analytics, assurance, and senior leadership to strengthen financial crime controls and regulatory effectiveness.

Manages the independent quality control program for BSA/AML and sanctions operations. Oversees risk-based sampling, error-taxonomy application, calibration, analyst leadership, results reporting, governance follow-up, and read-only system access. Ensures QC independence from production decisions, supports internal audit and compliance testing, and maintains product-aware reviews across card issuing, acquiring, tax products, digital payments, and sanctions screening.

Manages the bank’s SAR and CTR filing program, including intake, triage, analyst supervision, quality assurance, regulatory deadlines, FinCEN e-filing, consultant oversight, and escalation processes. Ensures filings are accurate, complete, timely, and defensible while maintaining Pathward’s decisioning authority. Coordinates with compliance, investigations, sanctions, information security, and program management teams; monitors service levels and backlogs; supports audits, examinations, and senior leadership reporting.

Leads day-to-day BSA/AML Suspicious Activity Monitoring case operations, supervising investigators and overseeing case quality, dispositions, SAR referrals, CTRs, EDD escalations, regulatory inquiries, queue performance, SLAs, reporting, root-cause analysis, remediation, policies, procedures, training, and rule-tuning initiatives. Partners with compliance, technology, analytics, assurance, and program-management teams to maintain a risk-based, regulatorily compliant financial-crime investigation framework.