Teams at ParentPay Group

Support the Commercial Operations team by maintaining accurate contract and customer data, processing renewals and invoices, cleansing and reporting data across Dynamics365/HubSpot/Binary Stream, handling contract queries, and developing standardized comm ops processes to ensure timely, accurate commercial operations.

Coordinate scheduling and resources for Implementation and Professional Services, collaborate across teams to resolve customer queries, monitor and report campaign progress, support weekly reviews, track revenue data for reporting and forecasting, maintain process documentation and business system records, and provide administrative and data-entry support.

Own and prioritize the product backlog, translate product vision into deliverable goals, collaborate with design, tech and business teams, define user journeys and use cases, analyze customer feedback, and drive delivery to achieve user and business outcomes in the UK education domain.