Jobs at Parallel

Own part of the product roadmap for an AI-native healthcare platform, from customer discovery through delivery and iteration. Work directly with hospital stakeholders to understand workflows, translate needs into product specifications, prioritize features, partner with engineering, define success metrics, and incorporate sales and operations insights. The role requires hands-on ownership in a founding startup environment, with a focus on reducing hospital administrative burden and improving operational and revenue outcomes.

Manage a portfolio of healthcare client accounts, drive product adoption, answer customer questions, resolve straightforward support issues, and maintain relationships with technical and executive stakeholders. Track KPIs and satisfaction metrics, report to leadership, and identify cross-sell and upsell opportunities while preventing relationship-driven churn. The role requires autonomy, strong communication, organization, ownership, and comfort working with data.

Lead end-to-end technical deployments of Parallel’s AI, RPA, and computer-use platform across healthcare facilities. Assess client IT infrastructure, adapt the platform to interfaces, integrations, security, networks, and on-premises environments, and resolve technical blockers hands-on. Support change management, stabilize deployments, develop deployment standards, and serve as the technical interface between clients and the product team.

Own Parallel’s legal function as its first legal hire. Responsibilities include negotiating B2B client contracts and DPAs, managing GDPR and health-data compliance, supporting product compliance, maintaining legal templates and playbooks, handling vendor and corporate matters, coordinating external counsel, and serving as the main legal contact for clients, DPOs, CISOs, and CNIL. The role is autonomous, reports to the CEO, and is based onsite in Paris.

Own the full sales cycle for an AI agent product selling to hospitals across France: prospecting, demos, pilots, closing, and handoff to customer success. Build and execute outbound/inbound strategy, engage hospital stakeholders, inform product roadmap, and help define pricing and packaging.

First marketing hire to build Parallel's marketing from scratch: establish LinkedIn presence, create sales assets (deck, one-pager, objection handling), launch a newsletter, run content and event strategies, structure client communications (onboarding, release notes, upsell narrative), and support Sales with assets to drive pipeline and brand recognition in healthcare.

Own onboarding and long-term success for a 30+ client portfolio, build scalable customer success processes and dashboards, analyze data to find workflow bottlenecks, and translate client insights to Product & Tech teams. Deliver training, client support, and implement operational improvements to scale hospital deployments of Parallel's AI coding platform.

Lead full-stack development and architecture for production-grade, HDS-compliant AI agents in hospitals. Build backend services, user interfaces, CI/CD, observability, data pipelines, and deploy reliable LLM-powered automation while improving engineering practices and tooling.

Design, build, and deploy production LLM- and agent-based systems that automate medical coding in hospitals. Own end-to-end AI features from research and prototyping to deployment and monitoring. Build secure health-data ingestion pipelines, integrate AI outputs into clinical applications, and define the AI roadmap with the CTO.

Lead design, build, and run multi-cloud and on-prem infrastructure for reliable, secure AI agents in hospitals. Implement Kubernetes-based orchestration, CI/CD, observability, Terraform IaC, hybrid deployments, site-to-site VPNs, and ensure health-data compliance (HDS/HIPAA). Define incident response and DevOps processes.