Jobs at Paradigm Information Services, Inc.

Supervise remote disbursements operations for a legal-services client: manage staff, monitor productivity, enforce anti-fraud controls, maintain banking relationships, deliver training, optimize costs, prepare reports, ensure compliance, and support projects and SOPs while communicating with internal and external stakeholders.

Remote contract paralegal handling escalated contact-center calls and emails, managing complex settlement administration inquiries, liaising between contact center and client services, interpreting legal documents, analyzing escalation trends, and using MS Office to manage large volumes of data under tight deadlines.

Provide timely, accurate client-facing legal support for a global client: respond to complex inquiries via phone/email, escalate and resolve nonstandard issues, create and update scripts/procedures, monitor case health, implement PM feedback, and collaborate with internal teams to ensure quality and deadlines are met.

Manage settlement fund distribution tasks: verify documentation and payment details, liaise between Project Management, Claims, Disbursements, Data, and Finance, track payment statuses, prepare readiness reports, maintain audit-ready records, and ensure compliance and high-quality deliverables.

Provide timely, accurate legal-focused client support: respond to complex customer inquiries, de-escalate complaints, update scripts/procedures, monitor case health, escalate non-standard issues, and collaborate with project managers and internal teams to meet quality and deadline expectations.

Remote 12-month contract Financial Analyst supporting disbursements for a legal-services client. Responsibilities include account/data analysis, reporting, customer communication via phone/email, reconciling discrepancies, and meeting deadlines. Requires intermediate Excel, basic accounting knowledge, strong communication, organization, and passing a credit/background check.

Supervise Project Attorneys to ensure productivity, call quality, and adherence to procedures. Monitor and grade calls, provide feedback, maintain policies and knowledge base, support workforce management, liaise between teams, assist Project Manager with UAT/data analysis/system issue diagnosis, and handle customer phone interactions.

Remote 6-month contract Claims Contract Attorney to handle product liability class action and mass tort matters. Duties: analyze claim documents, prepare written responses, field claimant/counsel calls, receive training and oversight, and provide exceptional client service. Requires JD; active license, litigation, and class action/mass tort experience preferred.

Provide contract and document review, claim analysis, and client/customer correspondence. Respond to complex inquiries, follow project protocols, update scripting and procedures, monitor case health, and collaborate with project managers and supervisors in a remote legal services environment.

Manage administration of remediation and class action projects, monitor budgets and invoices, coach project staff, ensure deliverables, develop training, and improve processes while meeting billable and utilization goals.

Remote contract attorney to analyze claim documents, prepare detailed written responses, handle complex claimant and counsel inquiries by phone, and provide high-quality client service under project oversight for product liability class actions and mass tort matters.

Remote one-year contract supporting document and contract review, claim analysis, and client inquiries. Apply project protocols, collaborate with managers, monitor case health, ensure quality and deadlines, and assist in issue resolution in a fast-paced legal services environment.

Perform remote review and analysis of legal documents, claim forms, contracts, and supporting materials; respond to complex client inquiries; follow project protocols and feedback; monitor claims and case health; assist supervisors with issue resolution; support quality assurance, deadlines, and client-focused outcomes.

Support Data Services by analyzing and validating data using SQL and Excel, perform quality checks and reconciliations, monitor production workflows, communicate status and escalations, and identify process improvements. Act as liaison between business stakeholders and technical teams to ensure accurate, timely data deliverables.