Jobs at Paperless Parts, Inc.

Entry-level Platform Engineer responsible for building and maintaining scalable, secure AWS-based infrastructure using Terraform, improving CI/CD pipelines (Jenkins), creating Datadog monitoring dashboards, writing automation scripts (Python/Bash), working with Docker, and participating in sprint and on-call duties while learning from senior engineers.

Build and maintain full-stack features across Python backends and React frontends, design secure APIs, apply AI tools across the SDLC, mentor engineers, improve testing/observability, and collaborate with product and design to deliver scalable, production-ready systems.

Lead a small ML engineering pod to turn research into production: design and operationalize training pipelines and low-latency inference services for computer vision, document intelligence, and predictive models. Drive R&D execution, benchmarking, prototyping, migrations from frontier models to fine-tuned/open-source solutions, and mentor early-career engineers while aligning research with product timelines.

Build and maintain full-stack features for a SaaS manufacturing platform: design and document APIs, work with frontend and backend stacks, use AI coding assistants, improve quality via tests and tooling, and collaborate cross-functionally to ship secure, scalable software.

The Solutions Architect at Paperless Parts will bridge customer needs and technical capabilities, leading design sessions, delivering proposals, and collaborating on implementation projects.

The Senior Technical Implementation Specialist is responsible for designing and delivering complex configuration solutions and ERP integrations while mentoring team members and ensuring customer success in manufacturing environments.

Lead and develop a team of Implementation Project Managers to deliver scalable, predictable SaaS customer onboardings. Own resource planning, capacity management, project forecasting, implementation playbooks, risk mitigation, executive escalations, cross-functional coordination, and reporting on time-to-value, customer satisfaction, and delivery health to drive continuous improvement.

Manage a portfolio of 20-40 enterprise manufacturing customers to drive retention, expansion, adoption, and ROI. Build multi-level customer relationships, create strategic success plans, lead multi-site rollouts, present data-driven insights to executives, own renewals and forecasting, and partner cross-functionally to influence product and ensure seamless outcomes.

The Customer Success Manager will manage relationships with ~100 customers, driving feature adoption, retention, and revenue growth while ensuring they achieve business objectives using Paperless Parts' software.

As a Technical Implementation Specialist, you will lead customer onboarding projects by building their quoting workflows, leveraging the Paperless Parts platform and P3L coding language while providing ongoing support and maintaining relationships with customers.

Lead enterprise implementations for a SaaS startup, guiding customers through project management, system integrations, and process transformations while ensuring value and effectiveness in execution.

The Senior Technical Project Manager leads enterprise implementations, driving project delivery, managing resources, and achieving business outcomes while collaborating with customers and internal teams.

Lead enterprise implementations by overseeing project delivery, managing resources, facilitating process change, and ensuring strong customer adoption and value.

The Senior Technical Project Manager leads enterprise implementations, manages project delivery, partners with customers to improve workflows, and ensures successful outcomes through strategic project management and stakeholder engagement.

The Business Development Representative will engage in outbound sales, manage leads using Salesforce, and support marketing efforts while fostering DEI initiatives.