Paperless Parts is the SaaS-based intelligence layer for modern manufacturing, enabling our customers to innovate faster in the physical world. From rockets to medical devices, we power the parts that move the world forward.
This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder.
The Opportunity
As a Senior Implementation Project Manager, you will drive enterprise SaaS implementations, guiding custom manufacturers through complex digital transformations. You will act as a consultative partner, aligning customer business operations with platform capabilities while navigating change management.
In this role, you will lead cross-functional engagements across customer stakeholders, executive sponsors, and internal engineering teams. By balancing tactical project execution with strategic product expertise, you will ensure seamless software adoption and accelerate long-term customer value.
Key Responsibilities- Lead executive status reviews, strategic meetings, and real-time issue resolution across customer and internal teams.
- Balance implementation timelines, resource allocation, scope, and budget with precision.
- Lead engaging end-user training programs and interactive workshops for enterprise customer teams to drive platform adoption and user proficiency
- Address scope creep directly while establishing clear customer boundaries and accommodating critical business shifts.
- Translate complex customer business requirements into optimal platform configurations that drive long-term value.
- Assess project health metrics continuously to identify delivery risks early and execute mitigation strategies.
- Identify operational gaps within the deployment lifecycle and create scalable workflow enhancements.
- Demonstrated track record of leading enterprise software deployments in customer-facing SaaS environments
- Proven ability to build trust and navigate change management with executive sponsors and cross-functional teams.
- Capability to master complex software features quickly and translate customer business logic into technical configurations.
- Demonstrated mastery in managing multi-stream project timelines, risk frameworks, and budgets.
- Based in Encinitas, CA (3 days/week on-site) with willingness to travel to customer sites 1–3 times per month.
- Prior experience with manufacturing operations, OEMs, supply chain management, or ERP/software integrations.
- Exposure to Lean Six Sigma methodologies or designing enterprise-level training programs.
Salary range: $120,000-$160,000
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.
Paperless Parts Life
Culture: At Paperless Parts, we value intentionality, persistence and relationships. We live and breathe these values every day. As a fast-growing company, we’re continually improving what we’ve built while still building from the ground up.
Boston Office: Our office is full of energy; people regularly collaborate to solve complex problems. We recognize that people work well in different environments and have intentionally designed our office to provide collaborative spaces and quiet focus areas. Our height-adjustable desks are set up with additional monitors, and employees are provided with the latest Apple technology to support productivity.
Our headquarters is located in downtown Boston, MA and easily accessible to most transit routes (Red/Blue/Orange/Green Line/South Station/North Station).
Encinitas Office: Our California office is our newest office which seats our West Coast sales team. The office has an open floor plan with several conference rooms to encourage collaboration with your colleagues in California and TV's to connect with those sitting in Boston or remotely. The office is walking distance from Downtown Encinitas, the Coaster train stop, and tons of activities on the 101.
Benefits: We value you and your family. With this in mind, full-time employees are provided:
100% coverage of health, dental, and vision for you and your dependent
Competitive compensation philosophy
Unlimited PTO
13+ paid holidays
Company-sponsored wellness stipend
Pre-tax Commuter and FSA/Dependent Care FSA
401(k) plan
Employee recognition program
Responsible for adherence to all security and privacy requirements, rules and regulations and implement as required.
Paperless Parts is committed to cultivating an equitable, inclusive, and supportive environment for all employees. We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers. Paperless Parts is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Skills Required
- Demonstrated track record leading enterprise software deployments in customer-facing SaaS environments
- Ability to build trust and navigate change management with executive sponsors and cross-functional teams
- Ability to quickly master complex software features and translate customer business logic into technical configurations
- Mastery of multi-stream project timelines, risk frameworks, and budgets
- Based in Encinitas, California, with availability to work onsite three days per week
- Willingness to travel to customer sites one to three times per month
- US citizenship or green card holder status due to US export control requirements
- Experience with manufacturing operations, OEMs, supply chain management, or ERP/software integrations
- Exposure to Lean Six Sigma methodologies or enterprise-level training program design
Paperless Parts, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Paperless Parts, Inc. and has not been reviewed or approved by Paperless Parts, Inc..
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Affordable Benefits — Health, dental, and vision premiums are fully covered for employees and dependents with multiple plan options. Zero‑premium family coverage lowers out‑of‑pocket costs materially.
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Strong & Reliable Incentives — Sales compensation includes competitive bases and on‑target earnings, with incentive structures presented as attractive for roles like AEs and SDRs. This positioning indicates meaningful upside tied to performance.
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Wellbeing & Lifestyle Benefits — Wellness stipends, mental‑health support via an EAP, and office/fitness perks support day‑to‑day wellbeing. Professional development reimbursements extend lifestyle support to growth and learning.
Paperless Parts, Inc. Insights
What We Do
From small local businesses to large multinational corporations, when manufacturers use Paperless Parts they free up valuable time to focus on what is truly important to them. Our customers spend more time with their families, expand their businesses, invest in sustainable practices, and grow as a result of new opportunities. We’re a passionate team that believes manufacturing is a vital component to our everyday lives and the backbone of our economy. We’re dedicated to providing this invaluable industry with a cloud-native platform that empowers the next generation of manufacturers to join the digital age. From life-saving medical devices, to critical components that unlock new depths of outer space, our customers produce parts that go into some of the world’s coolest and most impactful products. Without manufacturing, many new ideas never become reality. It is our mission to enable manufacturers with the technology they need to drive innovation – and our world – forward. Paperless Parts is the leading secure, ITAR compliant, cloud-based sales and quoting platform revolutionizing manufacturing. Our company’s patented technology and proprietary geometry engine unlocks hidden insights that enable job shop manufacturers to modernize and grow their business. Paperless Parts integrates with ERP systems to level up the way manufacturers quote and communicate with customers by rapidly pinpointing manufacturability issues, creating quotes, and processing orders for sheet metal fabrication, CNC machining, and additive manufacturing processes.
Why Work With Us
At Paperless Parts, we are intentional, we are persistent and we are a team. We’re continually improving what we’ve built while still building from the ground up. This creates a fast-paced environment where we work hard and celebrate our wins as a team.
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