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Paperless Parts is the SaaS-based intelligence layer for modern manufacturing, enabling our customers to innovate faster in the physical world. From rockets to medical devices, we power the parts that move the world forward.
This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder.
Technical ConsultantLocation: Boston, MA (Hybrid)
Reports To: Sr. Manager, Technical Services
Employment Type: Full-Time
Travel: Up to 25% travel
The Opportunity:
As a Technical Consultant on our Implementation team, you will serve as the technical builder during customer onboarding, constructing custom pricing and quoting configurations using P3L, our proprietary Python-based language. Reporting to the Manager of Technical Services, you will bridge technical execution and customer consulting by converting complex manufacturing pricing logic into automated software workflows.
In this cross-functional role, you will partner closely with Implementation Project Managers and Services Engineers to drive projects to completion on schedule. By spending time on-site at customer facilities, you will gain hands-on insight into manufacturing operations, ensuring every deployment delivers maximum value and long-term platform adoption.
What Success Looks Like (First 6–12 Months)- Onboarding Velocity & Delivery: Configure and launch P3L pricing models and standard integrations for customer onboarding projects within targeted time-to-value benchmarks.
- Technical Solution Quality: Independently design, code, and document maintainable custom configurations that solve complex customer pricing requirements.
- Customer Adoption & Impact: Conduct technical discovery and establish customer trust to ensure high platform adoption and post-go-live satisfaction.
- Solution Architecture & P3L Configuration: Design, build, and maintain customer pricing models using Paperless Parts’ proprietary Python-based coding language (P3L).
- Integration Deployment: Deploy standard system integrations and engineer custom data mappings to meet specific customer operational requirements.
- Cross-Functional Execution: Collaborate with Implementation Project Managers and Services Engineers to gather requirements, map technical solutions, and hit onboarding milestones.
- Discovery & Technical Documentation: Conduct customer discovery sessions and document all custom configurations and code to ensure maintainability and knowledge transfer.
- On-Site Immersion & Consulting: Visit customer manufacturing facilities to learn shop operations firsthand, build technical relationships, and advise on quoting workflow best practices.
- Post-Launch Configuration Support: Provide ongoing technical support and optimization for live customer pricing configurations and integrations.
- Programming & Computational Skills: Demonstrated proficiency with Python, Excel formulas, SQL, or comparable programming environments.
- Technical Implementation Track Record: Proven experience implementing software solutions or configuring technical workflows for external stakeholders.
- Problem Solving & Solution Mapping: Demonstrated capability to translate complex business and pricing requirements into structured software configurations.
- Stakeholder Communication: Ability to communicate technical concepts clearly to both technical and non-technical customer stakeholders.
- Location: Ability to work in a hybrid arrangement and travel up to 25% to customer facilities across the US.
- Manufacturing Domain Knowledge: Familiarity with job shop operations such as CNC machining, sheet metal fabrication, or 3D printing.
- Relevant Background: Experience in SaaS onboarding or implementation roles, or an academic background in Computer Science, Engineering, or MIS.
Salary range: $70,000 - $100,000
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.
Paperless Parts Life
Culture: At Paperless Parts, we value intentionality, persistence and relationships. We live and breathe these values every day. As a fast-growing company, we’re continually improving what we’ve built while still building from the ground up.
Boston Office: Our office is full of energy; people regularly collaborate to solve complex problems. We recognize that people work well in different environments and have intentionally designed our office to provide collaborative spaces and quiet focus areas. Our height-adjustable desks are set up with additional monitors, and employees are provided with the latest Apple technology to support productivity.
Our headquarters is located in downtown Boston, MA and easily accessible to most transit routes (Red/Blue/Orange/Green Line/South Station/North Station).
Encinitas Office: Our California office is our newest office which seats our West Coast sales team. The office has an open floor plan with several conference rooms to encourage collaboration with your colleagues in California and TV's to connect with those sitting in Boston or remotely. The office is walking distance from Downtown Encinitas, the Coaster train stop, and tons of activities on the 101.
Benefits: We value you and your family. With this in mind, full-time employees are provided:
100% coverage of health, dental, and vision for you and your dependent
Competitive compensation philosophy
Unlimited PTO
13+ paid holidays
Company-sponsored wellness stipend
Pre-tax Commuter and FSA/Dependent Care FSA
401(k) plan
Employee recognition program
Responsible for adherence to all security and privacy requirements, rules and regulations and implement as required.
Paperless Parts is committed to cultivating an equitable, inclusive, and supportive environment for all employees. We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers. Paperless Parts is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Skills Required
- Proficiency with Python, Excel formulas, SQL, or comparable programming environments
- Experience implementing software solutions or configuring technical workflows for external stakeholders
- Ability to translate complex business and pricing requirements into structured software configurations
- Ability to communicate technical concepts clearly to technical and non-technical customer stakeholders
- Ability to work in a hybrid arrangement
- Ability to travel up to 25% to customer facilities across the United States
- US citizenship or Green Card holder status due to US export control requirements
- Familiarity with manufacturing operations, including CNC machining, sheet metal fabrication, or 3D printing
- Experience in SaaS onboarding or implementation roles
- Academic background in Computer Science, Engineering, or MIS
Paperless Parts, Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Paperless Parts, Inc. and has not been reviewed or approved by Paperless Parts, Inc..
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Affordable Benefits — Health, dental, and vision premiums are fully covered for employees and dependents with multiple plan options. Zero‑premium family coverage lowers out‑of‑pocket costs materially.
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Strong & Reliable Incentives — Sales compensation includes competitive bases and on‑target earnings, with incentive structures presented as attractive for roles like AEs and SDRs. This positioning indicates meaningful upside tied to performance.
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Wellbeing & Lifestyle Benefits — Wellness stipends, mental‑health support via an EAP, and office/fitness perks support day‑to‑day wellbeing. Professional development reimbursements extend lifestyle support to growth and learning.
Paperless Parts, Inc. Insights
What We Do
From small local businesses to large multinational corporations, when manufacturers use Paperless Parts they free up valuable time to focus on what is truly important to them. Our customers spend more time with their families, expand their businesses, invest in sustainable practices, and grow as a result of new opportunities. We’re a passionate team that believes manufacturing is a vital component to our everyday lives and the backbone of our economy. We’re dedicated to providing this invaluable industry with a cloud-native platform that empowers the next generation of manufacturers to join the digital age. From life-saving medical devices, to critical components that unlock new depths of outer space, our customers produce parts that go into some of the world’s coolest and most impactful products. Without manufacturing, many new ideas never become reality. It is our mission to enable manufacturers with the technology they need to drive innovation – and our world – forward. Paperless Parts is the leading secure, ITAR compliant, cloud-based sales and quoting platform revolutionizing manufacturing. Our company’s patented technology and proprietary geometry engine unlocks hidden insights that enable job shop manufacturers to modernize and grow their business. Paperless Parts integrates with ERP systems to level up the way manufacturers quote and communicate with customers by rapidly pinpointing manufacturability issues, creating quotes, and processing orders for sheet metal fabrication, CNC machining, and additive manufacturing processes.
Why Work With Us
At Paperless Parts, we are intentional, we are persistent and we are a team. We’re continually improving what we’ve built while still building from the ground up. This creates a fast-paced environment where we work hard and celebrate our wins as a team.
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