Jobs at Papaya Global

Own the end-to-end Banco consumer app experience, including onboarding, KYC, wallets, cards, withdrawals, localization, and consumer data models. Lead roadmap, activation, retention, reliability, and quality improvements for workers across 160+ countries. Partner with dedicated design, analytics, and engineering teams to improve funnels, reduce friction and errors, and deliver a dependable global payments experience.

Own product strategy and execution by identifying customer needs, defining priorities, analyzing technical systems, and delivering scalable solutions. Use data and AI tools to improve discovery, research, feedback analysis, and decision-making. Collaborate with engineering and cross-functional teams, communicate technical trade-offs, and drive initiatives from concept through execution while maintaining a strong customer and quality focus.

Own ABX and growth marketing strategy, pipeline acceleration, attribution, budget, team leadership, expansion campaigns, event marketing, and AI-driven workflow adoption. Partner with Sales, SDR, GTM, and Marketing Operations to generate and accelerate enterprise and SMB pipeline, optimize ROI, and identify growth opportunities through experimentation and data analysis.

Manages enterprise client relationships, partnerships, escalations, service delivery, and account growth. Identifies upsell and cross-sell opportunities, supports RFPs and RFIs, monitors KPIs, and collaborates with regional, sales, and service delivery teams. Uses AI-powered workflows and no-code automations to improve account planning, communications, reporting, opportunity management, operational efficiency, and customer outcomes.

Manage payroll processing across multiple countries through in-country providers, ensuring accurate, timely, and compliant payroll delivery. Handle employee and customer queries, validate and report payroll data, support client onboarding, establish processes for new country expansions, and improve payroll administration workflows. Collaborate with internal stakeholders and outsourced payroll partners to resolve issues and harmonize processes.

Drive new business sales for Papaya Global’s workforce management platform across SMB, mid-market, enterprise, and international accounts. Manage the full sales cycle, identify stakeholders, conduct tailored demos, develop proposals, and close complex SaaS deals. Apply consultative selling to global EOR/COR, payroll, compliance, and HR challenges while collaborating with Product, Operations, and Sales teams. Use AI-enabled tools for prospecting, account planning, stakeholder engagement, and sales execution.

Drive new business sales for Papaya Global’s global payroll, payments, EOR/COR, and workforce management platform. Manage the full sales cycle from prospecting through closing, engage senior HR, procurement, finance, and category stakeholders, deliver tailored demonstrations and proposals, and use AI-powered tools for research, account planning, and sales execution. Collaborate with product, operations, and service delivery teams while advising multinational clients on compliance and international workforce challenges.

Provides global employment and commercial legal counsel for the company and its clients. Responsibilities include advising on labor matters, drafting employment and commercial agreements, negotiating contracts, supporting litigation, partnering with global teams, and addressing corporate legal needs. The role also develops AI-assisted legal workflows for contract analysis, drafting, research, knowledge management, and cross-jurisdictional employment law guidance.

Lead commercial and employment legal matters: draft, review, and negotiate contracts; act as EU site legal manager; advise on global employment law and litigation; coordinate with internal teams and partners; and leverage AI tools to streamline legal workflows while maintaining accuracy and confidentiality.

Manage and grow enterprise client relationships, driving renewals, upsells, cross-sells, and successful solution implementations. Resolve escalations, meet SLAs, conduct business reviews, monitor account health, and identify risks and opportunities. Support RFPs and RFIs alongside Sales, achieve account KPIs, and use AI tools to improve account planning, customer communications, analysis, and operational efficiency.

Own the GEO and SEO roadmap to grow organic visibility, traffic, and lead generation. Manage technical SEO, structured data, AI search optimization, website audits, CMS publishing, conversion rate optimization, analytics, and reporting. Collaborate with developers, content creators, and marketing stakeholders to improve traditional search and visibility across AI-powered platforms.

Leads regulatory compliance, financial crime oversight, AML/CFT and sanctions governance for a regulated Dutch payments institution. Serves as MLRO, oversees compliance monitoring and risk assessments, manages regulatory and audit engagements, coordinates remediation programs, and advises senior management, boards, auditors, and regulators. The role requires strong knowledge of Dutch and European payment-services regulation, safeguarding, cross-border payments, outsourcing, and financial crime controls.

Own go-to-market strategy and execution for assigned products and services, including launches, positioning, sales enablement, commercial storytelling, competitive intelligence, and revenue-team support. Partner across Product, Sales, Marketing, and Client Success to create sales plays, messaging, demos, and client-facing assets. Use customer and market feedback to improve GTM execution and measure impact through adoption, pipeline, conversion, product uptake, and revenue.

Own go-to-market strategy and execution for assigned products and service lines. Lead launches, positioning, messaging, sales plays, enablement, competitive intelligence, commercial assets, and cross-functional collaboration across Product, Sales, Marketing, and Client Success. Use customer and market feedback to improve strategy, leverage AI tools, and measure impact through adoption, pipeline, conversion, product uptake, and revenue.

Lead end-to-end client implementations from discovery through go-live, including platform configuration, data migration, testing, project planning, risk mitigation, compliance, documentation, and client communication. Collaborate with Product, Engineering, Support, Account Management, and Customer Success teams. Use AI-powered workflows and no-code automations to improve onboarding, reporting, documentation, issue resolution, scalability, and operational efficiency.

The Senior Marketing Operations and AI Enablement Manager will optimize marketing and sales systems, manage AI-powered workflows, and ensure data integrity for improved revenue performance.

Lead customer implementations of global payroll and employer-of-record solutions. Responsibilities include developing project plans and schedules, coordinating cross-functional teams, managing customer communications, monitoring delivery performance, escalating risks, and ensuring contractual timelines are met. The role also requires using AI-powered workflows and no-code or low-code automations to improve project tracking, reporting, documentation, onboarding, and operational efficiency across multiple concurrent projects.

Lead complex contingent workforce customer implementations from presales handoff through delivery. Develop project plans, coordinate internal teams, MSP stakeholders, and third-party integrations, manage timelines, budgets, risks, compliance, and communications, and serve as the primary customer contact. Use VMS platforms and contingent labor expertise to deliver scalable programs, improve implementation methodologies, and ensure contractual and regulatory requirements are met.

Lead and develop a team of Account Executives while personally managing strategic enterprise and mid-market sales opportunities. Drive revenue performance, develop new business, support complex full-cycle deals, deliver executive presentations, and build relationships with senior stakeholders. Partner cross-functionally with Product, Marketing, and Operations to improve go-to-market execution, forecasting, pipeline management, and AI-enabled sales workflows. The role focuses on selling global payroll, payments, and workforce management solutions to international organizations.

Lead end-to-end payroll implementation projects from discovery through go-live, including configuration, data migration, testing, client communication, risk management, documentation, compliance, and handoff. Collaborate with Product, Engineering, Support, Account Management, and Customer Success teams. Build AI-powered workflows and no-code automations to improve onboarding efficiency, reporting, documentation, issue resolution, and scalability.