Jobs at Papaya Global

Lead end-to-end payroll implementation projects from discovery through go-live, including configuration, data migration, testing, client communication, risk management, documentation, compliance, and handoff. Collaborate with Product, Engineering, Support, Account Management, and Customer Success teams. Build AI-powered workflows and no-code automations to improve onboarding efficiency, reporting, documentation, issue resolution, and scalability.

Lead complex customer implementations for contingent workforce management programs. Responsibilities include developing rollout plans, coordinating MSP and VMS stakeholders, managing project plans and resources, leading customer meetings, tracking deliverables and risks, producing executive reporting, and partnering with Product, Customer Success, Legal, and Compliance. Ensure implementations meet contractual, timeline, budget, and global contingent-labor compliance requirements while improving MSP/VMS workflows and integrations.

Lead end-to-end client implementations from discovery through go-live, including configuration, data migration, testing, compliance, documentation, and handoff. Manage multiple concurrent projects, coordinate cross-functional teams, resolve risks and technical issues, and maintain client relationships. Improve implementation scalability through AI-powered workflows, agents, and no-code automations. Gather client feedback, identify process gaps, and drive continuous improvements across onboarding and operational workflows.

Lead customer implementations of global payroll and Employer of Record solutions. Manage project plans, timelines, schedules, status reporting, customer meetings, deliverables, risks, escalations, and cross-functional coordination across multiple simultaneous projects. Maintain customer satisfaction and contractual compliance while identifying improvement opportunities. Apply AI-powered workflows, AI agents, and no-code or low-code automations to streamline project tracking, reporting, documentation, task management, onboarding, and customer communications.

Manage end-to-end client onboarding and payroll software implementation projects, including requirements gathering, configuration, data migration, testing, project planning, risk mitigation, compliance, documentation, and handoff. Collaborate with product, account management, support, and IT teams to resolve issues and improve implementation processes. Apply AI tools to validate migrations, automate reporting and communications, track projects, and improve delivery accuracy.

Prospect and qualify new customers through outbound calling, lead engagement, and relationship building. Generate qualified meetings and opportunities, manage sales activity in Salesforce, collaborate with account executives and marketing, present Papaya’s value proposition, meet quarterly quotas, and provide feedback on targeting and messaging.

Prospect and qualify new customers through outbound cold calling, lead engagement, and relationship building. Generate qualified meetings and opportunities, collaborate with account executives and marketing, present Papaya’s value proposition, achieve quarterly quotas, and maintain accurate Salesforce records. Provide market feedback to improve targeting and messaging while managing priorities independently in a fast-paced environment.

Prospect and identify new customers through outbound calling, lead management, and relationship building. Qualify prospects, generate meetings and opportunities, support account executives, collaborate with marketing on targeting and messaging, explain Papaya’s solutions, achieve quarterly quotas, and maintain accurate Salesforce records.

Operate and improve security operations across SIEM, endpoints, identities, cloud, and applications. Investigate alerts, conduct threat hunting and DFIR, lead incident response, develop detections, automate enrichment and response workflows, and apply AI-assisted investigation techniques. Partner with IT, DevOps, application security, R&D, and business teams to improve controls, validate threats, and mature security operations.

Lead Papaya’s global Client Success and Account Management organization to own retention, renewals, and expansion. Build and scale multi-regional teams, set KPIs, drive cross-functional alignment with Sales/Product/Operations, and use AI-driven analytics to improve forecasting, customer health scoring, and expansion strategies across enterprise customers.

Lead Papaya's global Client Success organization to own retention, renewals, and expansion. Build and scale multi-regional teams, set KPIs, run forecasting and renewal reviews, act as executive sponsor for escalations, and partner with Sales, Product, Operations, and Finance. Drive upsell/cross-sell programs and embed AI-driven analytics and revenue intelligence for forecasting, health scoring, and workflow automation to improve retention and expansion across enterprise customers.

Lead Papaya's global Client Success and Account Management organization to drive retention, renewals, and expansion. Manage multi-regional teams, set KPIs, run forecasting and renewal reviews, sponsor executive escalations, and align Sales, Product, Operations, and Finance. Build growth programs, leverage AI-driven analytics for forecasting and customer health, and scale processes, coverage models, and leadership to support enterprise customers.

Lead commercial and employment law for the company and clients: draft, review, and negotiate contracts; act as EU legal site manager; advise on global labor and employment issues, litigation, and corporate law; coordinate with internal teams and global partners; leverage AI tools for contract analysis, drafting, and cross-jurisdiction legal research to improve legal workflows and consistency.

Manage end-to-end payments onboarding and ongoing operations, including KYC collaboration, penny tests, customer training, query resolution, payment monitoring, third-party coordination, and maintaining high customer service while scaling processes.

The Director of Sales will lead and develop the sales team, drive strategic deals, and expand the company's presence with enterprise and mid-sized international companies, while actively supporting sales efforts and collaborating with cross-functional teams.

Lead commercial and employment law matters for a global payroll tech company: draft, review, and negotiate contracts; serve as EU legal site manager; advise on cross-border employment law and litigation; coordinate with internal teams and partners; and leverage AI tools to streamline legal workflows and guidance.

The Senior AI Engineer will develop and scale AI solutions, focusing on LLMs, document intelligence, and prototyping, while collaborating across teams to enhance workforce management solutions.

Lead commercial and employment legal matters: draft, review, and negotiate contracts; act as EU site legal manager; advise on global employment law and litigation; coordinate with internal teams and partners; and leverage AI tools to streamline legal workflows while maintaining accuracy and confidentiality.

The Director of Sales will lead a sales team, drive strategic deals, and expand the company's presence with enterprise and mid-sized global firms.

Manage end-to-end Israeli and global payroll for 300–500 employees, ensuring accurate calculations, regulatory compliance, records, reporting, reconciliations, and issue resolution. Prepare payroll analyses and audit documentation, support bookkeeping through journal entries and account reconciliations, and assist with month-end close. Collaborate with HR and other teams while handling sensitive employee information with accuracy and discretion.