Jobs at Palmetto Clean Technology

The Senior Product Manager will own the strategic direction of Palmetto's device data platform, focusing on integration partnerships and data performance across various energy assets. This role involves collaboration with multiple teams to define data ingestion, transformation, and monitoring processes, ensuring a high-quality platform that supports both operational and consumer-facing functionalities.

The Senior Salesforce Product Manager will oversee the development of Palmetto's Salesforce platform, manage priorities, engage with stakeholders, and guide product strategy to enhance business processes.

Manage and grow a portfolio of HVAC contractor and dealer partners via outbound outreach, relationship building, and virtual training. Drive partner activation, financing volume, and New-to-Program (NTP) funded projects. Monitor account health, forecast in Salesforce, identify upsell opportunities, and meet monthly/quarterly goals.

Lead monthly, quarterly, and annual financial close and reporting; ensure GAAP compliance for renewable transactions (PPAs, SRECs); manage offshore BPO accounting team; oversee JV accounting, audits, cash reconciliations, ASC 606 revenue recognition, tax equity accounting, automation opportunities, and M&A due diligence support.

Palmetto invites interested candidates to join its talent community for potential future roles in clean tech, emphasizing a promote-from-within culture and career growth opportunities.

Support capital markets reporting, data operations, and business analysis across tax equity, ABS, and warehouse facilities. Manage and analyze large datasets, build reporting templates and automation, support FP&A/treasury/cash forecasting, liaise with finance and operations teams, and identify process improvements to enhance transparency and efficiency.

Support capital markets reporting, data operations, and business analysis for Palmetto Finance. Own fund reporting for tax equity, ABS issuances, and warehouse facilities; manage and analyze large datasets; build and automate reporting templates; liaise with FP&A, Treasury, Accounting, and Technology; and identify improvements to reporting workflows and cross-functional efficiency.

The Customer Billing Escalation Specialist manages escalated customer complaints, collaborates with departments, recommends resolutions, and drives process improvements to enhance customer experience.

Provide legal support for capital markets and corporate finance transactions including tax equity and project finance; draft and maintain governance and entity documents; manage investor and lender interactions; improve transaction processes; coordinate outside counsel; ensure regulatory compliance and leverage AI tools to accelerate contract review.

Manage escalated and complex solar customer cases, serve as escalation point for frontline agents, perform proactive NPS outreach and lead-referral calls, collaborate with internal teams to resolve issues, and support business continuity and load balancing during disruptions.

Manage and resolve complex customer escalations end-to-end, prioritize cases, liaise with cross-functional teams (support, product, sales, legal), track escalation metrics, identify root causes, drive process improvements, and improve customer satisfaction through proactive communication and VoC insights.

The Senior Revenue Accountant will manage revenue accounting processes, ensure compliance with ASC 606, and prepare financial statements while collaborating with internal teams to streamline operations.

Own forecasting and analysis of P&L and cash flows for the Direct-to-Consumer business. Manage annual planning, monthly re-forecasts, and actuals vs. plan. Build financial models and scenario analyses, partner with business leaders on pricing, customer acquisition cost, unit economics, and margin opportunities. Drive process improvements to streamline reporting and increase accuracy.

Serve as the first point of contact for solar customers via calls, email, and chat. Provide first-level troubleshooting, log interactions in CRM, follow SOPs, set expectations, triage and escalate complex issues, and promote positive customer experiences while meeting FCR, AHT, and CSAT targets.

Evaluate and audit customer interactions (calls, emails, chats) using QA scorecards; identify trends and gaps; provide evidence-based feedback to supervisors; support coaching, calibration, reporting, and continuous process improvements to protect customer experience and ensure compliance.

As a Software Development Engineer III, you will design and build scalable services using the MERN stack, focusing on server-side architecture and API development while collaborating with cross-functional teams in an Agile environment.

The Relationship Manager will support Palmetto's finance platform, managing processes surrounding financial product transactions, fostering relationships with partners and providing coaching and support for sales representatives.