Teams at PagerDuty

Lead complex enterprise PagerDuty implementations, automation projects, and AI-driven digital operations solutions. Consult with technical and business stakeholders, configure integrations and workflows, prepare environments for AI adoption, and advise on DevOps and SRE strategies. Develop reusable delivery frameworks, mentor junior consultants, manage customer engagements, and collaborate with Sales, Customer Success, Product, and Engineering. The role requires strong scripting, cloud, monitoring, networking, API, automation, and technical consulting expertise, with hybrid work in Lisbon and occasional travel.

Leads complex PagerDuty implementations, automation projects, and AI-driven digital operations solutions for enterprise customers. Designs integrations, workflows, service structures, and AI-agent configurations; advises senior stakeholders on DevOps and SRE strategies; and develops reusable delivery frameworks. The consultant manages multiple engagements, mentors junior staff, presents to executives, collaborates cross-functionally, and improves professional services methodologies. The role requires strong scripting, cloud, monitoring, networking, Linux, API, CI/CD, and automation expertise, with hybrid work in the London office.

Lead strategic procurement for software, SaaS, cloud, and professional services suppliers. Partner with executives and cross-functional teams on vendor strategy, renewals, supplier performance, risk mitigation, and high-value contract negotiations. Optimize procure-to-pay and source-to-contract workflows using AI, automation, analytics, Coupa, and CLM tools. Develop category strategies, negotiate commercial terms, and support procurement process and system improvements as an independent contributor.