Jobs at Packsize

Manage multidisciplinary technical projects from initiation through implementation, including machine life cycle management, engineering changes, product improvements, and new product development. Coordinate Engineering, Procurement, Production, Service, Quality, and suppliers; establish plans, monitor risks and dependencies, drive decisions, and improve project processes. Ensure successful implementation and continued machine performance while maintaining quality, timing, priorities, and project objectives.

Manages accounts receivable activities, including invoice collections, customer account inquiries, credit holds, credit limits, risk assessments, reconciliations, and customer portals. Supports external audits and maintains compliance with company policies. Collaborates with Accounts Receivable, Customer Operations, and Sales teams while independently managing assigned customer profiles.

Provides internal support to Sales by maintaining Salesforce data, generating reports and analyses, evaluating pricing changes, preparing cash-flow calculations, assisting with internal systems and processes, and supporting fleet management. The role requires strong Excel, CRM, ERP, reporting, communication, organization, and prioritization skills. It is primarily home-office based with occasional travel.

Develop and execute sourcing strategies for manufacturing materials, components, equipment, and services. Manage supplier qualification and performance, negotiate contracts, monitor market and commodity trends, reduce costs, and mitigate supply-chain risks. Collaborate with engineering, production, and quality teams to ensure supplier capabilities meet technical requirements. The role requires strong manufacturing supply-chain expertise, strategic procurement experience, ERP/MRP proficiency, and 10–20% international travel.

Plans, executes, and analyzes tests for electro-mechanical packaging machines and related systems. Develops test plans, procedures, acceptance criteria, and reports; leads factory acceptance, product development, lifecycle, and customer validation testing. Troubleshoots mechanical, electrical, controls, software, and system issues, performs root cause analysis, analyzes data, improves fixtures and test processes, documents defects, and collaborates with engineering, quality, production, materials, and field service teams.

Provide first-line technical support to European customers through calls and email. Troubleshoot mechanical, software, electrical, and system issues remotely; determine when on-site service is needed; support field engineers; maintain knowledge bases and CRM records; train customers on machinery and lean principles; and deliver empathetic, organized problem resolution.

Provides first-line technical support to European customers by troubleshooting mechanical, software, and system issues remotely or coordinating on-site intervention. Supports field service engineers, maintains knowledge databases, documents cases in CRM systems, trains customers on machinery and lean principles, and delivers empathetic, timely assistance.

Manage European supplier relationships and sourcing for corrugated board and packaging materials. Negotiate pricing, terms, and contracts; analyze supply chain costs; forecast volumes; mitigate supply risks; and develop customer-focused delivery solutions. The role partners with Quality, Customer Operations, Sales, and Account Management, generates business intelligence reports, leads supplier reviews, and supports peak-demand planning across multiple European countries.

Oversee European supplier relationships and sourcing for packaging materials, negotiating costs and contracts, forecasting volumes, managing supply risks, and improving service delivery. Analyze supply chain costs, develop mitigation strategies, produce business intelligence reports, update corrugated costs, and collaborate with quality, customer operations, sales, and account management teams. Lead supplier business reviews and support data-driven operational improvements.

Lead supplier quality for corrugated packaging, consumables, and spare parts: implement inspection sampling plans, manage NCRs/SCARs, conduct audits and supplier performance monitoring, support APQP/PPAP, drive corrective actions and continuous improvement, and support certifications and compliance.

The Engineer, Technical Support role involves assisting customers with technical issues and ensuring satisfaction with Packsize products.

The Corporate Counsel will draft and negotiate commercial agreements, provide legal guidance, and support the legal team's initiatives while managing contract compliance.

Manage front desk operations, provide administrative support, coordinate office activities, and ensure a smooth work environment.