Jobs at Ottawa University

Processes and verifies student financial aid applications, reconciles discrepancies, applies federal and state regulations, conducts need analysis, develops award packages, and coordinates aid disbursements. Maintains accurate student records, resolves documentation and eligibility issues, supports students and advisors, monitors regulatory changes, and helps update policies and procedures. Requires strong financial aid compliance knowledge, attention to detail, problem-solving, communication, and proficiency with financial aid and office software.

Provides remote Level 0 and on-site Level 1 technical support for university users. Responsibilities include ticket escalation, account creation and maintenance, troubleshooting, documentation, classroom technology checks, audio/visual event support, equipment inventory, and identifying broader technical issues through ticket metrics. The role also includes participation in IT meetings and professional collaboration with university staff and vendors.

Recruits and enrolls prospective students for Ottawa University's residential campus. Responsibilities include high school visits, presentations, interviews, campus visits, college fairs, lead generation, financial aid guidance, transcript evaluation, CRM and database management, and meeting enrollment goals. The role requires strong communication, sales, customer service, organization, independent judgment, evening and weekend availability, overnight travel, and at least 50% travel.

Provides tier 2 IT support to university users by diagnosing and resolving hardware, software, classroom technology, and work-order issues. Responsibilities include ticket prioritization and documentation, user communication, equipment repair and installation, support metrics, documentation updates, copy center ticket monitoring, and rotating after-hours on-call coverage. The role also supports technology planning, troubleshooting, and coordination with IT staff across university campuses.

The Graduate Assistant coaches student athletes, developing conditioning programs, providing nutritional guidance, and ensuring adherence to athletic regulations. This role involves administrative duties and community service leadership while supporting the Christian mission of the university.

Develop and maintain community and corporate partnerships to generate qualified student leads for online programs. Plan and execute outreach, events, transfer agreements, and marketing distribution; track leads in CRM and report on enrollment goals while coordinating with internal campus offices to ensure smooth enrollment.

Supports the Bundy Accounting and Finance Program by developing, marketing, and delivering student engagement programming. Coordinates DECA events and competitions, including planning and budgeting, and collaborates with campus organizations and departments to create student experiences, internships, and work opportunities. Assists with program branding, represents the university professionally, and performs related duties. The position is based at Ottawa University’s residential campus in Ottawa, Kansas.