Teams at Ottawa University

Processes and verifies student financial aid applications, reconciles discrepancies, applies federal and state regulations, conducts need analysis, develops award packages, and coordinates aid disbursements. Maintains accurate student records, resolves documentation and eligibility issues, supports students and advisors, monitors regulatory changes, and helps update policies and procedures. Requires strong financial aid compliance knowledge, attention to detail, problem-solving, communication, and proficiency with financial aid and office software.

Provides remote Level 0 and on-site Level 1 technical support for university users. Responsibilities include ticket escalation, account creation and maintenance, troubleshooting, documentation, classroom technology checks, audio/visual event support, equipment inventory, and identifying broader technical issues through ticket metrics. The role also includes participation in IT meetings and professional collaboration with university staff and vendors.

Recruits and enrolls prospective students for Ottawa University's residential campus. Responsibilities include high school visits, presentations, interviews, campus visits, college fairs, lead generation, financial aid guidance, transcript evaluation, CRM and database management, and meeting enrollment goals. The role requires strong communication, sales, customer service, organization, independent judgment, evening and weekend availability, overnight travel, and at least 50% travel.