Teams at Ottawa University

Manage university accounting records, journal entries, general ledger reconciliations, financial reports, audits, and bi-weekly payroll processing through PAYCOM. Collaborate with Human Resources, respond to payroll and accounting inquiries, monitor compliance, resolve discrepancies, recommend system improvements, provide departmental support, and cross-train colleagues while maintaining confidentiality and accuracy.

Recruits and enrolls prospective students for Ottawa University's residential campus. Responsibilities include high school visits, presentations, interviews, campus visits, college fairs, lead generation, financial aid guidance, transcript evaluation, CRM and database management, and meeting enrollment goals. The role requires strong communication, sales, customer service, organization, independent judgment, evening and weekend availability, overnight travel, and at least 50% travel.

Provides tier 2 IT support to university users by diagnosing and resolving hardware, software, classroom technology, and work-order issues. Responsibilities include ticket prioritization and documentation, user communication, equipment repair and installation, support metrics, documentation updates, copy center ticket monitoring, and rotating after-hours on-call coverage. The role also supports technology planning, troubleshooting, and coordination with IT staff across university campuses.