Jobs at Otis Elevator

Handle emergency elevator calls and assist trapped passengers via remote monitoring, dispatch service technicians, manage customer communications by phone/chat/email, and record customer and incident data. Requires shift-work flexibility, strong communication and conflict-resolution skills, MS Office proficiency, and very good German; basic English is a plus.

The DT Project Manager will plan, lead, and manage projects through their life cycle, ensuring alignment with strategic objectives and overseeing financial and quality management aspects.

Manage the end-to-end disputes lifecycle within C2C: register, classify, resolve and report disputes. Collaborate with Cash Application, Billing, Collections and Finance to recover debt, prepare documentation for legal escalation, analyse dispute trends, propose corrective actions, and use Excel and Power BI to monitor KPIs and improve process performance.

The role involves managing customer relationships, developing new clients through networking, achieving sales targets, and collaborating with the sales team.

Perform maintenance, inspection and repair of elevators and related equipment following technical and safety specifications: cleaning, lubrication, component replacement, fault diagnosis and resolution. Work autonomously and in teams, using electronic and digital tools.

Perform commercial activities and client visits to acquire and retain customers, manage collections, prepare accurate sales reporting, coordinate with technical teams, and participate in delegation meetings to meet sales targets and ensure customer satisfaction.

Coordinate and promote workplace safety for direct staff and subcontractors on elevator/escalator installation and modernization projects. Conduct safety accompaniment, supervise compliance, verify ART documentation, produce EHS reports, support field EHS activities and client safety requests, perform inspections, and ensure adherence to ISO integrated management system requirements.

Apoyar la promoción y supervisión de la seguridad y salud en el trabajo en proyectos de instalación, modernización y servicio; verificar documentación (ART), realizar inspecciones y visitas de campo, elaborar informes EHS y coordinar requerimientos de seguridad para personal directo y subcontratistas.

Act as the primary country-level supply chain contact for Germany. Lead local sourcing and procurement projects, manage supplier relationships and contracts, drive cost-savings and process standardization, coordinate with global GBS and internal stakeholders, monitor KPIs and service levels, and handle ServiceNow requests and escalations.

Support Project Managers to deliver lift and escalator construction projects. Manage contractor compliance (Boost, Avetta), contracts, POs/PRs, invoices and timesheets, track logistics and storage costs, verify quality documentation and defect close-out, and coordinate cross-functionally with Engineering, Supply Chain, Sales and Service to reduce delays and control project risk and costs.

The Mechanical Specifications Engineer is responsible for creating technical specifications for special elevators, collaborating with teams, analyzing requirements, and ensuring project compliance.

Responsável por gerar e qualificar novas oportunidades para vendas de equipamentos novos, prospectando lançamentos imobiliários e empresas de construção. Gerencia carteira e pipeline, agenda reuniões, prepara propostas e orçamentos, negocia e fecha contratos. Coordena-se com equipes internas (marketing, engenharia, operações, jurídico, financeiro), atualiza CRM e realiza deslocamentos recorrentes nas regiões do Paraná e Santa Catarina.

Lead design and deployment of finance processes and system requirements for a new MERP. Ensure financial controls, compliance, and reporting are integrated. Track and analyze Capex and Opex budgets for three Spanish factories and collaborate with Supply Chain, Stock Management and Engineering.

Design electrical systems and components for elevator products, produce schematics and technical drawings, ensure compliance with standards, collaborate with mechanical and manufacturing teams, support testing and troubleshooting, and contribute to continuous improvement of designs and product documentation.

Lead regional audit and control activities across IBA Africa. Ensure US GAAP compliance, balance sheet accuracy, SOX management, and quality reconciliations. Support statutory and group audits, manage intercompany disputes, liaise with outsourced accounting, enhance controls and approval workflows, and coach the finance team.

The Electromechanical Engineer will design components for elevators, conduct mechanical calculations, document tests, participate in risk analysis, and support project management.

Join as a Summer Intern in various areas including Digital Technology, Legal, Supply Chain, and Sales. Gain hands-on experience and training within a global leader in the elevator and escalator industry.

Perform maintenance, emergency response and minor repairs on elevators in an assigned area; execute preventive and corrective tasks, report anomalies, complete route and hours reports, support installations/modernizations, and follow EHS and quality standards while providing customer service.

Responsible for territory sales: manage existing customers and acquire new clients, advise from inquiry to handover, calculate offers for full product range, negotiate and close deals, and coordinate order execution with internal departments and installation teams.

Work with an experienced tutor to support R&D and engineering projects: analyze and report project progress, assist in electrical schematic design and documentation, support product research and continuous improvement, and contribute to engineering problem-solving and product development activities.