Jobs at Orb

As a Technical Account Manager for Enterprise, you'll oversee complex customer relationships, guiding enterprise accounts through onboarding, integrations, and ongoing support, while collaborating closely with technical teams to enhance customer success and product improvements.

Lead infrastructure resiliency, observability, scalability, and performance initiatives for Orb’s revenue platform. Build reliable, performance-critical infrastructure, including real-time event processing; design recovery mechanisms, tenant isolation, and load-spike handling; investigate complex failures; plan for customer growth; partner with engineering teams; and mentor engineers on reliability best practices.

Lead infrastructure resiliency, observability, scalability, and performance initiatives for a revenue platform. Build reliable, performance-critical infrastructure, including real-time event processing, recovery mechanisms, tenant isolation, and load-spike handling. Investigate complex failures and performance issues, partner with engineering teams on reliable product features, and mentor engineers on observability, rollout strategies, and risk mitigation.

Lead product strategy and outcomes for Orb’s core billing and pricing platform. Conduct customer discovery, define pricing abstractions, guide safe price changes, prioritize the roadmap, and partner closely with engineering, design, and cross-functional teams. Establish product practices that help the team deliver high-impact work. The role focuses on B2B SaaS, usage-based products, and financially critical billing and pricing domains.

Own the entitlements and spend platform end to end, including customer discovery, product design, API development, implementation, and rollout. Build real-time alerting, analytics, credit balances, allocations, usage alerts, rate limits, and entitlement checks against billing state. Shape foundational primitives and interfaces, make low-latency systems decisions, and collaborate with product, design, sales, customer success, and enterprise customers.

Own and develop Orb’s entitlements and spend platform, including real-time alerting, analytics, credit balances, allocations, usage alerts, and rate limits. Design APIs and data models, make low-latency systems decisions, shape foundational product primitives, and lead work from customer discovery through rollout. Collaborate with product, design, sales, customer success, and enterprise customers to build reliable revenue-critical infrastructure.

Own the entitlements and spend platform end to end, including customer discovery, product design, API development, implementation, and rollout. Build real-time alerting, analytics, entitlement checks, credit balances, allocations, usage alerts, and rate limits against billing state. Shape foundational roadmap decisions and collaborate with product, design, sales, customer success, and enterprise customers while ensuring reliable, low-latency systems.

This role involves managing the full sales cycle for Mid-Market customers, engaging various stakeholders, and utilizing consultative strategies to drive sales.

As a senior engineer on the infrastructure team, you'll ensure system reliability, improve observability, and build scalable infrastructure while leading initiatives for performance and recovery mechanisms.

The Sales Director at Orb will lead the sales team, drive pipeline generation, manage complex sales cycles, and develop talent to exceed bookings goals.

The Enterprise Account Executive will manage the full sales cycle, influence GTM strategy, generate pipeline, and deliver product demos to innovative software companies.

As a Senior Software Engineer, you'll design pricing lifecycle primitives, evolve data models, scale ingestion systems, and collaborate across teams while engaging directly with customers.

Leads the Entitlements & Spend Platform engineering team, owning technical direction, architecture, roadmap execution, API quality, QA, and delivery. Manages and develops engineers while partnering with Product and Design to build reliable, low-latency distributed systems for billing alerts, spend controls, entitlement checks, balance reads, and usage analytics. The role requires strong system architecture, data modeling, customer focus, estimation, technical judgment, and cross-functional leadership.

Lead Orb’s Entitlements and Spend Platform, defining strategy for spend controls, entitlement checks, alerting, and usage analytics. Conduct customer discovery, identify and deliver high-value increments, shape product direction in an ambiguous domain, and partner closely with engineering, design, and stakeholders. The role also establishes product practices and processes as the team grows, with emphasis on B2B SaaS, platform products, billing, pricing, and financially critical systems.

Own application and infrastructure security across an AWS environment: threat-model systems, review designs and code, manage IAM and least-privilege access (including AI agents), establish durable security controls, integrate security into CI/CD and developer tooling, and partner with Adyen's security organization.

Lead a ~30-person engineering org building highly-correct, scalable billing infrastructure. Coach managers and senior ICs, build leadership bench, set technical strategy, partner with product and GTM, and establish lightweight processes and foundations for growth.

Lead full-funnel, integrated marketing to drive demand generation, ABM, outbound, brand, creative, and partner/co-sell motions. Build scalable campaigns, partner with sales and product, and connect marketing directly to pipeline and revenue while executing hands-on in an early-stage, fast-moving environment.

Lead end-to-end design for revenue reporting and invoicing products: run user research and usability tests, iterate with low/high-fidelity prototypes, partner with product and engineering, advance the design system, and measure post-launch outcomes to deliver intuitive B2B SaaS experiences.

Build and own Orb's developer and application platforms: CI/CD, infrastructure-as-code, build systems, sandboxes/preview environments, observability, and platform primitives. Improve on-call health, enable AI-assisted development, and partner with security to ensure safe default workflows while driving long-term, cross-quarter initiatives.

Lead and coach a distributed team of Implementation Architects, own technical post-sales delivery from kickoff to go-live, act as an architect for customers, drive implementation methodology and quality, escalate and resolve technical blockers, advocate product improvements, and support hiring and onboarding.