Jobs at Oportun

Own product strategy and end-to-end delivery for servicing and payment experiences. Improve repayment success, payer rates, delinquency prevention, member trust, and repeat engagement through customer insights, data analysis, experimentation, and measurable roadmaps. Partner cross-functionally with engineering, design, data, operations, risk, compliance, legal, finance, and other stakeholders to deliver scalable solutions and communicate business impact.

Lead strategy and execution for Lending Originations products to improve applicant experience and new-loan conversion. Define roadmap, set OKRs, run experiments, partner with Engineering, Design, Data, Risk, Fraud, Legal and Compliance, and drive products from discovery through launch, measurement, and iteration while balancing member outcomes, regulatory requirements, and business performance.

The Lifecycle Marketing Manager will develop and execute lifecycle strategies for Oportun’s mobile app, engaging customers through email, SMS, and push notifications while analyzing performance metrics and optimizing campaigns collaboratively with cross-functional teams.

Supervise repossession and remarketing operations, manage vendor relationships, hire/train remote staff, maximize vehicle recovery value, ensure compliance and documentation, audit expenses, and monitor KPIs to improve efficiencies.

Lead execution of multi-channel lifecycle campaigns (email, SMS, push, direct mail). Build, QA, launch, monitor, and optimize automated journeys and templates. Partner cross-functionally to ensure compliance and data accuracy, run A/B tests, analyze performance, and improve processes and templates for scalable campaign operations.

Lead strategy and execution for the AI-powered Savings product, improving user financial health through cross-functional collaboration and product development.

Lead design, build, and optimize scalable data architectures and end-to-end ETL pipelines. Ensure data quality, governance, performance monitoring, mentor engineers, and collaborate with cross-functional teams to deliver reliable data platforms.

Lead technical strategy and execution across multiple teams by designing, building, and operating large-scale distributed systems and backend services. Drive cross-functional initiatives from design to production, improve reliability, scalability, observability, and developer productivity, mentor engineers, and apply AI-enabled tools and automation where appropriate. Collaborate with Product, Data, Risk, and business stakeholders and participate in incident response and long-term reliability improvements.