Jobs at OpenUp

Owns end-to-end talent acquisition for headquarters roles, primarily commercial hiring, while supporting technology, operations, and expert recruitment. Responsibilities include proactive sourcing, talent-community building, hiring events, AI and automation implementation, stakeholder partnership, employer branding, candidate experience, and improving recruitment processes in a fast-growing international startup.

Own the product portfolio, activation, retention, expansion, and go-to-market strategy for a B2B2C mental well-being platform. Translate company and customer needs into a roadmap, shape new services and bundles, establish product operating systems, champion AI-native development, and lead senior product, content operations, and services teams. The role partners closely with engineering, design, commercial, and customer success leadership while owning commercial outcomes and product performance.

Manage and grow customer accounts by overseeing long-term success, conducting QBRs, demonstrating service value, engaging executive stakeholders, and supporting contract expansion. Collaborate with implementation and support teams to deliver a cohesive customer journey. Use customer success metrics and engagement insights to improve satisfaction and retention while managing multiple priorities in a fast-paced environment.

Own the end-to-end growth and delivery of OpenUp’s preventative medical health-check offering. Develop the 3–6 month strategy, drive marketing and sales, manage client commercials, coordinate on-site execution, improve the service with Product, create scalable playbooks, and expand the medical expert network. The role requires strong stakeholder management, structured planning, commercial ownership, and business-level Dutch and English.

Owns OpenUp’s revenue operations systems and processes across CRM administration, data quality, forecasting, reporting, quarter-end close, and commercial workflows. Builds and maintains AI-powered tools using HubSpot, Apollo, and LLM APIs to support Sales, Customer Success, Marketing, and Finance. Responsibilities include CRM architecture, integrations, pipeline hygiene, SaaS metrics, enablement, documentation, tool prioritization, and ongoing monitoring and improvement.

Own the full B2B sales cycle for OpenUp’s expansion into Belgium, from market exploration and pipeline development through customer meetings, negotiation, and closing. Build partnerships and acquire medium enterprise clients while expanding existing accounts. Represent the company in the Belgian market, provide market feedback, and collaborate with business development, customer success, marketing, and leadership teams. This founding role requires entrepreneurial ownership, strong networking, and fluency in Dutch, French, and English.

The Customer Success Intern will help design scalable onboarding for SMB clients, create activation materials, and analyze support patterns to improve efficiency.

Lead and own commercial success in DACH: build and execute go-to-market, scale and coach Account Executives (2→6), expand partnerships, advise HQ on the German market, and close deals hands-on.

Lead OpenUp's expansion into Belgium as the founding Account Executive: build pipeline, acquire medium-enterprise B2B clients, run sales end-to-end, negotiate contracts, form partnerships, and feed market insights to product, BD, CS, and marketing teams.

The Account Executive will manage the full sales cycle in the DACH region, building relationships and expanding accounts primarily in the B2B SaaS space.