Teams at OpenTable

Provide multilingual (German/English) customer support across calls, email, chat and WhatsApp; troubleshoot product and technical issues; own case resolution and log contacts in Salesforce; work shifts including weekends and mandatory London office days; attend five-week in-office training.

The Account Manager drives customer engagement, increases reservation availability, and decreases churn through training, support, and relationship management with restaurant partners.

Lead global B2B and corporate communications to position OpenTable as a strategic technology and data partner. Develop and execute communications strategies, manage media and crisis response, oversee partnership and product storytelling (including AI), prepare executives, and enforce governance and KPI reporting tied to business outcomes.