Teams at OpenTable

Support restaurant and hospitality customers through phone, email, chat, and WhatsApp. Investigate and troubleshoot issues, explain solutions clearly, maintain ownership through resolution, and record interactions accurately in Salesforce. The role requires adapting communication across markets, learning OpenTable products, escalating when appropriate, and delivering empathetic service. Fluency in Italian and English is essential, along with at least one year of customer support experience and strong communication, problem-solving, and technology skills.

Provide multilingual customer support to restaurant and hospitality businesses through phone, email, chat, and WhatsApp. Investigate and troubleshoot issues, explain solutions clearly, take ownership through resolution, document interactions in Salesforce, and adapt communication across markets. The role requires fluent German and English, at least one year of customer support experience, strong communication and problem-solving skills, technological confidence, and a customer-focused mindset.

Provide multilingual customer support to restaurant and hospitality clients through phone, email, chat, and WhatsApp. Investigate and troubleshoot issues, explain solutions, document interactions in Salesforce, and own customer problems through resolution. The role requires fluent French and English, at least one year of customer support experience, strong communication and problem-solving skills, technological confidence, patience, accountability, and a commitment to continuous learning.